There should be an option for zero stars. I brought my 3 year old son here to get x-rays after he…read morebroke his two front teeth in a playground accident. First of all, there is no privacy in this office. It's one big room with lots of chairs and other patients/children getting serviced (VERY CLOSELY, within a foot or two) right next to you. Second, it's extremely unprofessional. They took very blurry x-rays of my sons mouth and told me the photos were good enough. I asked multiple times if the x-rays were clear enough and the dentist himself (Dr Beydoun) reassured me that they were. He stood in front of me for a total of 60 seconds and didn't even bother to look in my sons mouth. He seemed like he didn't want to answer any of my questions and was rushing me and making me feel as though I'm a nuisance for asking questions about my sons teeth. It was only after I called and asked them to send the x-rays to another dentist (I wanted a second opinion), that the receptionist admitted the photos were blurry and that they would probably need them to be taken again at another office. SO THEY LIED TO ME. Extremely unprofessional practice, no privacy, and they do not care about their patients, even though they are CHILDREN. Do not bring your kids here, they are just after money and do not really give a crap about you!

If the front desk is rude and unprofessional go with your gut and go somewhere else. the audacity…read moreof these people to think that they can talk over you and not allow you to speak when youre only trying to figure out what paper/ form was sent and what wasn't. NOT TO MENTION the consultation was also unprofessional. I rather not even deal with the JOKES AND FOOLS in the front desk.

Dr.Lechner and his team were absolutely amazing and I would recommend him to anyone! He made every…read moreappointment very comfortable especially if you are a person afraid of needles! The staff was very welcoming and understanding and the front desk always makes sure to communicate every detail with you!

Care quality for people like me not rich very bad bed side manor Valerie was a horrible judgmental…read morepiece of crap that didn't know my story judge me immediately I tried to speak with the dentist he refused to listen I left feeling horrible crying because I wasn't a him I was on Medicare don't go there they don't listen there all about the money I will not go there again I need work but I'll take my business elsewhere

Dishonest, taking advantage of billing and side stepping insurance. Do not bring your family here.read more

I have a 17 year old daughter that has been going there since she was 6 month old who refuses to go…read moreanywhere else. Additionally, I have an 8 year old that is pretty much afraid of every experience, including going to the doctor however is very comfortable going to Dr. Santos-Thomas. The staff is amazing, and very carying. My son has had a lot of dental issues and they not only took great care of him but were able to give us great advise on how to avoid further issues. They are just amazing...

We brought our 3 year old son here for his first pediatric dental visit, and we could not have…read moreasked for a better experience. Dr. Alligood, as well as her assistant, are exceptional. They work so well with children and make the experience positive and even fun. My son legit had a great time at the dentist and is excited to go back. They kept him calm, explained everything to him before they did it, and allowed us to be in the room with him as well. It was a perfect experience from start to finish.

From the owner: Dr. Elizabeth Merz Alligood specializes in pediatric dentistry, and takes pride in providing…read morepersonalized care to children of all ages. With over 25 years of experience, Dr. Alligood advocates finding a dental home for your child at an early age to begin a lifelong positive attitude towards dentistry.

Dr. Jay and his hygienists are phenomenal. They always take time to listen to my concerns and…read moreprovide caring, compassionate care. The front office staff are helpful and help to create a welcoming environment.

If I could give zero stars I would. When I didn't schedule an appointment as fast as they wanted…read morefor my son I got a letter in the mail explaining that I could not come back there because my views on medicine must be different from theirs and to find a dentist that aligned with my views. It came across as so condescending. Life got in the way, because life with children is busy and I didn't book it as soon as they wanted. They must have been hurting for payments that month. I happily found another dentist!

I needed an urgent dental appointment for pain, and my usual dentist was booked. I had given up…read morehope that I would find someone, but the receptionist Steph was not only able to get me an intake for the next day but she took care of making sure I was able to get seen right away. Dr. Nanda and the dental assistant Angelina were concise, kind, and made me feel both seen and comfortable throughout my visit and overall, I'm happy to say this is where I will be getting any dental work in the near future.

I have been an patient of elmwood dental for 30 plus years. Although there have been a turn over of…read moremany dentists, I have still stayed with them. Recently I had trauma to my mouth and had a tooth that was wiggling. I called the office and they immediately scheduled an appointment. . When I arrived , my wait time was mimimal..The dental hygienist was so wonderful! So nice!! I then met with Dr.Patel and she was so professional and reassuring! I left knowing what if I needed to look for if any complications occur. I happy so happy that I have stayed with them throughout the years.

COVID-19 era review: after cancellation of my Spring dental appointment I finally made it to the…read moredentist. When you enter, the waiting room is more like the living room where you're not allowed to sit on the couch, that or a dental salon or maybe a yoga studio, complete with--I believe--live orchids in the corner. It's an airy, uncluttered space with coffee pods and HGTV, and is definitely a place to relax before your cleaning. For now the coffee table books and kids books have been removed. Marlena, Talia, and Stacy and Dr. Michalski are all professional yet human. Even if you have crowded teeth, flossing isn't bad here--they are super gentle. The dental chairs in each room face large windows, so you still feel relaxed through your cleaning--natural light beats fluorescent light any day. There are TVs you can watch through cleanings/exams if that's your thing. A neat solar array can be seen from these windows! Being COVID-19 era the the staff are in scrubs, masks, and shields, but still friendly. Marlena apologized for the air suction tubes presently over the chairs, but it wasn't so bad or loud. Everyone gets a tooth brush goody bag at the end of their visit, and they'll give you a trial size Sensodyne if that's your paste. Kids get to visit the prize box, the dental standard. In all, it's a pretty painless dental experience all around.

Excellent experience with radiant smiles of rocky hill Staff…read moremembers very pleasant and my dental hygienist was absolutely outstanding Thank you

This dental office has very friendly staff and my appointments are always on time. You can tell the…read morestaff here really care about this practice. I've had I cleanings and Invisalign by Dr. Lo and she made the whole experience easy to understand. Would recommend this office to anyone looking!

DO NOT MAKE AN APPOINTMENT WITH THEM!! There was a mix up on my children's appointment time today…read moreand they both got there 15 minutes late. Instead of rescheduling they still accepted both of my daughters, which was appreciated however both children where done in 25 mins. Like what? How is that even possible? My daughters were not happy with their regular cleaning today so I decided to express my feelings and disappointment on the sloppy job they did today. Instead of Dr.Lo apologizing she decided to dismiss my children from being seen at her office. My children have been patients since 2014 never gave her any issues and this is how she repays us today. I will be calling my insurance first thing tomorrow to make sure she doesn't get paid for those 2 visits. VERY VERY DISAPPOINTED ON HOW SHE DECIDED TO HANDLE THIS SITUATION TODAY!!

This business says on their website that they are family friendly but will discharge children from…read morethe practice if the parents miss their own appointments, no matter the reason. My children were up to date on their visits, were seen April of 2025 and had their 6month follow up scheduled for October of 2025 with no missed appointments on their behalf in between; because dad and myself had appointments that we missed due to medical reasons, they canceled our children's visits and never told us. While dad and I did not agree that we should have been barred from rescheduling our visits, we were understanding and did try calling same day for appointments that were never available. We were not made aware that our children would also not be allowed to keep their already scheduled appointments (scheduled in April of 2025) and would not be able to reschedule, so essentially being discharged unofficially, No written documentation was provided to myself, my husband or the children, formally discharging us, no certified mail, no one called or communicated the children's appointments were going to be canceled. The manager Shanice was also incredibly rude when speaking to me about this issue, she interrupted me to speak over me several times and would not hear what I had to say because I mentioned how unfair to the children this was. She was also the one I spoke to about myself and my husband's issue when that arose, she failed to mention the children would be penalized, and failed to mention then that the children's visit were going to be canceled for October. I thought this was extremely unfair and unprofessional of this office and would not recommend to families.

The office and equipment are state of the art: Everyone ...and I mean THE ENTIRE STAFF are…read moreincredibly friendly, beyond helpful.