I've been with Smeed for several years and have always received personalized care for my personal…read moreand business entities. It's been comforting knowing I have a team to help navigate the complexities of accounting and taxes...my business books have never been this organized and consistent. Michael is a tax wiz, and it's especially awesome knowing that he's so versed in the tax law and the minute changes that allude a lot of CPAs in my experience.

This will be a long review, so TLDR: if you value honesty, integrity, organization, accuracy,…read more personalized tax guidance, and good customer service, DO NOT use Smeed CPA for their tax services. I unfortunately did not give much weight to the negative reviews I saw of them, and have now paid the price with my money, time, energy, and sanity. When my husband and I agreed to work with Smeed, we thought we were getting CPAs that we could trust and would help us navigate this complicated tax system as new business owners. Unfortunately, they turned out to be dishonest, not honoring promises made when we signed up, disorganized in planning our meetings and tax returns, and did not provide good tax advice for the stage we were at in our businesses, recommending we do an S-Election when we weren't even profitable yet (luckily, due to their disorganization, the documents were never actually filed). They didn't truly understand our businesses, or at the very least, greatly oversimplified them, and seemed to offer a one size fits all solution for tax planning. Not to mention, they are very unresponsive to email communications, which required us to reach out several times and in some instances having to call before we got a response. This entire experience was a nightmare that was dragged out for entirely too long. Our 2021 tax return was not completed until January 2023, and that was only after me getting fed up and letting them know I'd be doing a chargeback on my credit card if they did not complete our returns. Then they had the nerve to push the blame on us and our bookkeeping, when we were looking to their guidance all year and doing what they told us to do as our CPAs. They knew we were new business owners. They took it upon themselves to recommend entity types, all kinds of documents and meeting minutes we should keep and notarize, getting hotel event space quotes, but apparently ensuring we had proper bookkeeping was out of scope? They didn't even let us know what documents they would need from us for tax filing until it was tax filing time, leaving us scrambling, and all the other documents they had us working on all year turned out to be irrelevant and a waste of time. Fast forward to filing our 2022 tax return, we have found a CPA who actually cares enough to fully understand our tax situation and they have found multiple glaring issues with our 2021 return, requiring us to do an amendment. Smeed preaches education, which is what drew us to them as new business owners, but they are not educating you on information specific to your situation, just general tax loopholes. All in all, highly DO NOT RECOMMEND. They did not provide the support and guidance expected of a CPA, and we ultimately overpaid for an INCORRECT personal tax return.

Do not go here. They are sloppy and careless. This is my second year using this company. The first…read moreyear bob temen put my wrong account number. Now this year he put my child on both mine and her dad's tax return causing one of us to get the wrong amount. When he realized he made a mistake he not only didn't care to call and inform us but is also refusing to call me back. I've been playing tag with his office for 2 weeks trying to get an answer only to be met with excuses, and unprofessionalism. They state he has " clients" he's dealing with. What about the one you screwed up on.... Twice? I don't matter? Not even a phone call back? Too scared to speak to the client who you screwed out of $1,400 ? Front desk staff is a joke in its self. Unprofessional and rude not to mention old and careless. Do not file your taxes with this place. Absolutely the worst business I have ever dealt with. And I will be reporting him to the proper authorities for negligence. It's supposed to be a professional tax office, this is literally your job and you still put the same child on two different taxes and refused to call the person who it affected the most. And still refuses to call back. Absolutely unprofessional, rude, and straight up negligent. And who has to pay? We did!! Avoid this place at all cost.

Unfortunately after 20yrs or longer with this firm, I have to part ways, since Rick Kaiser left,…read moreit's absolutely atrocious...just how many emails and phones calls does it take To get a reply back, I think I've afforded my preparer more than ample opportunity to call back and answer basic questions I have, they were responsible not only for my personal tax's, but my company as well, upon Rick's departure "with absolutely no notification" the prices went up on every facet of the preparation, but with that increase came zero communications from my "new" preparer...as a business owner, I'm trying to understand this mode of thought, my business could never survive with this sort of attitude toward customer service....the final straw was still no response from an email my wife sent asking about a land purchase for the business and it's

Gus is very accurate and knowledgeable with taxes. I've been going to him for about 20 years and I…read morehighly recommend him. He's also very personable to work with.

Rude and prejudice. I kept my appointment, arrived early. Waited a bit to be seen, upon meeting he…read morestarted with irrelevant questions such as : do I have covered CA coverage and how much did his secretary say his fee is???? I felt offended and disrespected, so I canceled the meeting and left. I am a 30 year veteran, single elder black woman.

If I could give him more stars I would. I have been using Rick Callister as my CPA since the early…read more2000's and I can say he is the best there is. Professional, polite and he pays attention to detail. I would recommend him to anyone who is looking for a CPA. The quality of his service shows.

Thanks for the personal service along with being an excellent accountant .with a very busy…read morepractice..

we have been getting our taxes done by Tom for over 18 years. He is up to date on anything that…read morechanges our taxes year to year and we appreciate that knowledge he keeps up with! We'd recommend him.

Tom is a thorough professional and I've been bringing my taxes to him for more than 25 years. Now…read moremy daughter is bringing her taxes to him as well.

Bunny did our taxes in 2018. We moved to Nevada in 2019. I received a letter from the IRS in July…read more2019 that Bunny never filed my federal taxes! I called her several times & she kept saying don't worry California will dismiss the charges. My tax person in Nevada wrote a letter to the IRS. Bunny never offered to write a letter. I received a certified letter this week to pay or put a lean on my property. The late filing fee is $1182.85 with late charges now with a total of $1206.87. My tax person in Nevada said she should own up to her mistake & pay it. Do not use this tax company, they will nothing to help you! My next step is to file a complaint to Better business bureau.

Very helpful, nice people ! Been coming here for quite a few years. 100% recommendread more

Would rate lower if I could. Their bilking methodology does not make sense. Charged me $350 for…read moresimple taxes yet charges someone else that gets 3 returns done and more complex returns only $300...so essentially $100 each. Personally I feel that is unethical billing practices. Update: 2020. Found an error and when I called her she was defensive and said it was my fault since I didn't catch it. Wtf

I have been waiting for a response from the IRS. Today Dec 22,2017 I got my letter. They have…read moreREJECTED my 1040X return because ..."it did not address all the income changes included in our previous Notice-CP2000" Also they should have fixed my Sched A form also. USE THIS COMPANY AT YOUR OWN RISK

We have been using Earline La Buy CPA for several years now. She is very efficient and really is up…read moreon everything that needs to be done. I recently closed a business and her help was invaluable. We are continuing to use her for our personal returns and have every confidence in her advice. She has been referred to me by many business friends and I trust her judgement.

Procrastinates, provides misleading information, does not communicate well. Promises to complete…read moretasks by a certain date, but does not do that. No communication why tasks are not completed in a timely manner.