I was referred by a friend who absolutely loves Bob, but my experience filing my 2021 taxes was…read moredisappointing. Bob was perfectly kind, clearly knowledgeable about taxes, and skilled at his trade. He handled my appointment with ease and I felt comfortable with him. The big issue I experienced is that my taxes weren't filed!!! I had my appointment in early February and at that time, I provided all the documents Bob needed. He said the taxes would be filed within a week. By late March, I still had not received my refund so I reached out to Bob to verify the taxes were filed. I did not get a response. By early April, I reached out again and spoke with Bob's secretary/receptionist/assistant. She grilled me fairly aggressively with questions like "did Bob need more documentation for me" (no) and "had I checked the IRS website yet" (yes). She then put me on hold and came back a few minutes later with a much different demeanor. She said they had experienced some software glitches and that my taxes had not been filed yet. Please note this was EIGHT weeks after my initial appointment. I asked the receptionist what would have happened if I didn't call to check in. She said she checks periodically and would have caught it. I'm sorry, but that feels like a lie. It's been 8 weeks and we are in the middle of tax season. The deadline to file and pay is less than two weeks away. At what point are you going to "periodically" run across my unfiled taxes and take care of it? Balls were dropped on their end, whether it was truly a software glitch or a mistake made by Bob or his receptionist. Things were not handled properly on their side and if they're unable to file in a timely manner, I'm not sure I trust them to handle my sensitive personal information. I did not appreciate the attitude from the receptionist and don't feel that she's a good representative for Bob. He was kind and helpful at my appointment, but she was aggressive and rude over the phone. I'm especially frustrated because I was due an AZ State refund but owed federal taxes. My plan was to use the state refund to cover what I owe the feds. Because the deadline to pay is ten days away now, and my taxes were just *barely* filed yesterday so that state refund will not be here in time to cover my federal payment. Please note that I waited to post my review until everything was filed and processed completely because I didn't want any interference or complications. I rate my interaction with Bob during my appointment 5/5 stars, my interaction with his receptionist 1/5 stars, and the overall experience 1/5 stars. Super disappointed in the overall experience.

Been using Bob for years and can't recommend him highly enough! I was referred to Bob from a friend…read moreand I have referred many other friends to him. He is thorough, thoughtful, and extremely nice and easy going.

I have used CW Clarke Ltd for several years for my business accounting and they have always been a…read morepleasure to work with and very professional. They are always willing to assist with any accounting questions you may have. I highly recommend this firm if your looking for a quality accounting business for your personal or business needs. Dale Shephard Dar-Liens,Inc.

Chuck was very responsive and helpful. I currently only needed a few tax questions answered but…read morewill consider using him on a regular basis going forward.

I own a small event floral company in downtown Phoenix. I was randomly audited by the Arizona…read moreDepartment of revenue and went through a very difficult period of time trying to fight my case. Dave Scharlau stepped to bat for me and substantially reduced my bill by 84%! He was a Great communicator during the process and his final billing was very fair! I was so impressed by his determination and professionalism. Thank you, Dave!!!!

GCS CPAs rock. Nobody enjoys tax time, but these guys make it as painless as possible. GCS really…read morepays attention to everyone's particular situation and you can trust them to get you the best deal possible without bending any of the rules. Ask for Charles Mason!

Absolutely the best . I've been a client 16 years and they are professional, great customer…read moreservice, everything done in a timely matter !

They all are very friendly and professional. You won't be disappointed if you have them to do your…read moretaxes.

Randy Elder has been doing my taxes for eight years and he is fantastic, simply everything you'd…read morewant in a tax professional. He is on time, accurate, pleasant to communicate with, honest and has total discretion with the handling of personal information. And SMART!!! There are lots of businesses we all deal with every day where it doesn't really matter much the level of professionalism and integrity, but your taxes is not one of them! When you're handing over sensitive personal financial information you want the best, and you can't go wrong with Randy. And his rates are very reasonable!

I have been working with Jonathan a few years but finally hired him full time last year and that…read morewas the best thing I ever did for my business. Last year alone he saved my business almost $30,000 . If you are considering hiring JB I would strongly suggest you do it sooner then later so you can start saving money like I have. He is always a pleasure to talk to and answer every question Iv ever had. Very Professional and amazing!! A++++++++

Choose literally anyone else…read more I had an introductory call with Jonathan yesterday. I've been a business owner for over ten years and I don't think I've ever had a less professional call with someone in a professional field in my entire career. He came very highly recommended as someone who cares deeply about his clients and has experiences unwinding complex tax situations. The conversation we had was the furthest from that I could possibly imagine. Among choice quotes from Jonathan were: - "I can change you five times my normal rate and maybe that will incentivize me to help you" - "When you think about all that you are needing - the returns for the past years, any financial review that may need to happen, and allowing you have less 'hands on' and transferring the 'leg work,' what do you believe the investment should be for this type of service?" He also made it clear that if I worked with him, I should not take reasonable deductions (like contributing to a SEP IRA), because he wouldn't be able to take the time to help me estimate my contribution. He also is clearly uninformed about basic tax rules, like what the deadline for making a SEP IRA contribution is. A two minute google search confirmed this. Which begs the question - what other tax laws and regulations does he not understand? I would have much rather he just said up front "I'm sorry, I'm booked up and I don't have the bandwidth to help you." Instead, the conversation we had was appalling. Also, naked videos on his Facebook page promoting his services as a tax professional? Really?

Worth my time and money. So grateful that I had a chance to meet with her and plan. Looking forward…read moreto working with her again. Regards MD Hamilton

They are all amazing and great to do business with. Patient,kind and considerate to say the least.read more

Will outsource your tax information wait till the very last minute to complete it do very little to…read morehelp you or answer any questions and then when you call them out on things, they don't do tell them they can't do business with you anymore. The ethics are not there. It is an unfortunate thing, I did my best to give them my best, but I never got their best in return .

Very professional, really detailed and honest. I have worked with him to get my taxes done for…read moremany years. Always very thougough and clear.