Tiffany is great! Extremely courteous knowledgeable and professional. I highly recommend their…read moreservices! -JA

I found Sapphire from searching Yelp since my previous tax person retired. When I tell you that…read morefrom start to finish has been stress-free is an understatement. The level of care and security I received in relation to me and my personal documents were everything I wanted in a tax preparation company. A secure place to upload my documents made the entire process super easy for me. I made my appointment to review the return in person and I was in and out in less than 30 minutes! When I arrived, I was greeted by Courtney and my agent was Nicole. Experienced and knowledgeable, I'm so pleased.

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

I spoke with someone by the name Ashley. She quoted me $1,000 a month for bookkeeping service even…read morewe only have 50 transactions a month. She also told me that they can't work with spas, wellness, or healthcare field. This place is definitely not for small business owners. Look elsewhere!

Tina and Katrina were so incredibly helpful, what a blessing this company was! I just started in…read moreaccounting/bookkeeping this past April, and have absolutely no technical background. When my company decided to switch accounting software, I knew trying to integrate QuickBooks Pro 2014 with XERO would be nearly impossible for me to do by myself. Xero has a support page online that will walk you through it, but I couldn't even grasp the first step. I can't tell you how amazing their guidance has been. Tina integrated everything for us and fixed all of the past accounting mistakes so we could start with a clean slate, and Katrina conducted an online meeting with us to show us how to use Xero. You have forever costumers in us!

Consolidated Personnel Services provides the best payroll services that meet our company's needs…read more We appreciate the exceptional attention to detail that each of their employees provide to us. A-1 THE BEST in PHOENIX for the past 8 years!

These guys and gals are great for my small biz. PEO is a good concept that made sense for us…read more Customer service = 5 stars or even 6 stars! My only beef is that one of the sales agents - Lee Goodman - seemed very unreliable in my opinion. He wasn't able to provide a straight answer in most cases. The initial savings he quoted were GARGANTUAN. But then afterwards the savings were not as big as initially promised. DESPICABLE way of selling if you ask me. Luckily my biz partner did the math and found it compelling enough to proceed with Consolidated. Their service team more than made up for Goodman's shortcomings. And we did end up saving $$$$, but just not what he initially said we would. Plus they are just off of Camelback which made popping in no problem if there was an issue. All in all, they'd get 6 stars, just deal with a more competent sales agent. Otherwise I LOVE C-P-S!

If you have a lot of time to waste then this company may be good for you. They make it appear like…read morethey have all these great services, & online tools etc and yet fail miserably short when it comes to customer service & technical support! I have spent more than an 1-1/4 hours trying to get technical support to assist with some minor changes i did not know how to make. After many transfers, talking with people who were "willing" but lasked the skiil and wanted to just try and muddle through trying to figure it out. (BIG waste of my valuable time) What i expect and pay for is to work with a company with knowledgable people to make this process, easy, efficient, and accurate. If you are looking for this then be careful. I had also worked with their Insurance arm which touts itself as one big Paychex familty-NOT After one year and many things not being done as we requested we went somewhere else and are pleased with did. As a business owner my time is too valuable to deal with this stuff. On an upside note the Client Services Payroll specialist was very good.

They would not let me leave a no star review thats the only reason they have a 1 star…read more Concerns- Call in 4 times a months to fix issues or constantly ask them in they can do their 1 job - Run payroll..... As a small business this is a waste of time and resources. (They act as if running payroll is a favor) There phone system is a joke you are assigned a "payroll specialist" that holds the keys to your account that you will NEVER hear back from. All calls route to their voicemail unless you manipulate the call directory to talk with a representative that can help. After solving issues with system and representative if you get through to someone the issue you "fixed" is fixed that one time and not updated or changed permanently I will state that after you do get a repersenative on the line the staff is nice and accommodating and wants to help but in most cases cannot. They are just not equipped with the right tools to do their job. The company structure is awful making the entire experiance horrible.

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Shayne and team do a wonderful job on our taxes. Happy repeat customer and highly recommended.read more

Unprofessional. Spoke directly to Ms Egan about my taxes and payroll before dropping all of my…read moredocuments off to have my taxes done. Spoke to her at length and it seemed a good fit. After weeks of not hearing anything from them, with quarterly payroll deadline looming I contacted them. The gal I spoke to knew nothing about the payroll portion and advised that I have someone else do it. Ms Egan was not available. Next I received an email about additional information they needed to complete my taxes. Several weeks later, after they'd had all of my documents for several months, got a call telling me pick everything up-they couldn't do it, with no explanation. Like I said, unprofessional. When I retrieved my documents there were sticky notes indicating calls, messages and emails stating that I'd never responded - complete fallacy. Worst place ever. If you are considering using these services I would advise against it.

If I could give this CPA's business' a zero that would be right on the money! Charged too much for…read moreincompetent work and the poor "customer service" that leaves a lot to be desired. For someone who claims she is an experienced CPA she made a lot of rookie mistakes on my Tax Returns. She is impossible to talk to because she gets defensive and starts name calling. People that are on the losing end of a discussion start "name calling" to distract from the topic at hand. It's embarrassing; She is ridiculous! She takes NO responsibility for her lack of knowledge and ineffectiveness in her ability to prepare Tax Returns. If you like giving away your money away, then use this CPA business. She will take your money and then some depending on how many mistakes she makes and will forward the costs of her mistakes off to you, as her customers.