Excellent service, showed up on time. Was very thorough with explaining and coming up with solutionsread more

I contacted C&S Electric as a result of Yelp search results. I requested that technicians install…read morelight fixtures and several new outlets. The office manager, Jessica, initially told me the wrong arrival time and corrected the time the business day prior to the technician's arrival. There was a 10-hour difference in the arrival times so I was left to make plans to be there last minute. The technicians did great work and worked in an efficient manner. However, the handling of my scheduling, invoicing, and additional concerns by the office staff (primarily the manager) was VERY unprofessional. The first concern was that my job was completed on January 4, 2021. I did not receive my invoice until February 22, 2021. The invoice date was January 30, 2020. I contacted the office numerous times (via phone) and indicated my concerns regarding the billing. After I did not receive a response for weeks an email was sent to the office manager, Jessica. The concerns with the bill related to incorrect billing of the number of hours worked, the hourly rate (the business was publicly advertising a rate of their website that was not correct, and was fixed after I brought up the concern), and the seemingly high price of materials that was invoiced. The office did make adjustments to every item of concern, which reduced the invoice by $538.51. A payment was mailed for the revised invoice almost a week later. I had unexpected health issues which prevented me from mailing payment sooner once the issues were resolved. On April 9, 2021, I received an email indicating that a $25 late fee had been added. I promptly responded and informed the office that a check was mailed and likely hadn't arrived due to USPS issues. I provided a screenshot showing that a new check was scheduled to arrive in a few days. I received a VERY unprofessional reply email back from the office manager, Jessica which accused me of making excuses (the USPS nationwide mail issues). The new check that was mailed did not include the late fee, as I do not feel I am responsible for that as I mailed a check that hasn't arrived, as well as my other issues with the business. She then said "if you feel okay doing this to a small business, that is your prerogative. We look forward to receiving your payment soon for work that was completed and you have enjoyed for the last 3 months.". I would like to point out that it took the office almost two of those months to actually bill me for the work. The technicians and quality of work were great, however, I would not recommend C & S due to the hassle and frustration was caused by the office management/staff.

Steve Bohnet is an absolute treasure. He spent a great deal of time with us today and helped us…read morepick out lamps and ceiling fans. He is a fascinating person with so much experience in his trade. He works with historical restorations and was very interesting to talk with. We thoroughly enjoyed our time working with him.

Just beautiful work. I have taken a couple vintage pieces to them for rewiring. They did a flawless…read morejob on them. The color wiring they used was better then I expected, it matched perfectly. They were very careful with the crystals in this chandelier, and it works like new. Not cheap, but totally worth what they charge to have your valuable fixtures upgraded and restored. I will mention I drive 2 hours one way to go there. Again, worth it!

Updated. If I could give this company six out of five…read morestars, I would. I ended up having more problems with the same drain and was not in a position to be able to address it right away. Seth and his company worked with me, took time out of their personal schedules to help me and went far above and beyond what a normal company does. What I was impressed with most was their integrity, and it was obvious that they care more about people than they do about the bottom line. I will certainly recommend them to anyone who needs drain work. I contacted these guys to clear the drain on an old house I just bought. The technician, Devon, was efficient, knowledgeable, and willing to call his boss when things got a little complicated. I really respected that. Seth, the owner showed up promptly in between the two of them, they figured out what was going on. The price they charge me was what they quoted me on the phone, and although I chose not to have them do further services at this time, I would not hesitate to recommend them to someone else.

Seth did a great job installing our new bathroom faucets and was excellent with communication to…read moremeet us around our work schedules. Highly recommend Kowalski's Drain Service.

This is a great company to work with! We had a short power outage and as a result some of the…read moreoutlets stopped working. Michelle was so fast at responding to my after hours call I was totally amazed! She very quickly scheduled my appointment and had an electrician there the next morning. She was very nice on the phone and definitely has great customer service skills. Kasper was the electrician who came and he was very courteous. He saw that I took my shoes off when I entered the house and asked if I'd like him to do the same. He was also very quick to find and fix the problem. I would highly recommend this company!

Came out to my house with two electricians to check a circuit for a hot tub; determined it was the…read morehot tub heater; replaced 1 plug and installed 1 pull cord light in water softener room; approx. room size 4x6; power was already in the room; charged me $20 in parts; $325 for labor; 2 men and 2 and half hours.i finally heard back from owner and agreed with my questioning of over charging, agreed to look into it; i called office 3 days later and office dispatcher said they would mail me back $65 which never came.even with the refund i never got, $65 time 4 hours to do a minimal task is ridiculous.the spa service technician came out later that day,totally removed spa pump, replaced heater which costs $99 and was there 2 and half ours and charged me $310.99 total.i always support local business except when they unfairly over charge. note; i never questioned there labor rate; just 5 hours labor for 1 plug,1 light with circuit already in room!

Amazing to work with! They were very honest, flexible with scheduling a time for service, very…read moreupfront and clear wirh cost and true to the quote when putting together a shed for my mom. Highly recommend!

Responded quickly, arrived promptly, service was great, price was reasonable. Dan the Rooter Guy…read moresolved a drain problem we've had for months--was the third guy to look at it--the others gave it a good faith try but only Dan had the experience and expertise to figure it out. Took two trips and unlike many others in this business, he was a great communicator and arrived on time. Price was less than the guys who didn't actually solve the problem. I give him my very highest recommendation--the best in the business!

I honestly can't day enough good things about this service. From the first call , the fix was top…read morenotch. Punctual, professional and incredibly knowledgeable. No upselling or surprises. It's rare to find someone this reliable and trustworthy , repeat customer. Truly appreciate the work.​​

They did terrific, patient work refitting our shower and fixing a very difficult faucet in the…read morekitchen which has always been problematic. The team was quiet, friendly, efficient and cleaned up after themselves the way you would hope. Reno is always stressful for me since I work at home, but they made it a good day. I highly recommend them.

I have used Tinko & Sons multiple times and I have always had great service. From small to bigger…read moreprojects they treat you as an valuable customer. They are quick and friendly. I highly recommend them.

I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!