Excellent service, showed up on time. Was very thorough with explaining and coming up with solutionsread more

I contacted C&S Electric as a result of Yelp search results. I requested that technicians install…read morelight fixtures and several new outlets. The office manager, Jessica, initially told me the wrong arrival time and corrected the time the business day prior to the technician's arrival. There was a 10-hour difference in the arrival times so I was left to make plans to be there last minute. The technicians did great work and worked in an efficient manner. However, the handling of my scheduling, invoicing, and additional concerns by the office staff (primarily the manager) was VERY unprofessional. The first concern was that my job was completed on January 4, 2021. I did not receive my invoice until February 22, 2021. The invoice date was January 30, 2020. I contacted the office numerous times (via phone) and indicated my concerns regarding the billing. After I did not receive a response for weeks an email was sent to the office manager, Jessica. The concerns with the bill related to incorrect billing of the number of hours worked, the hourly rate (the business was publicly advertising a rate of their website that was not correct, and was fixed after I brought up the concern), and the seemingly high price of materials that was invoiced. The office did make adjustments to every item of concern, which reduced the invoice by $538.51. A payment was mailed for the revised invoice almost a week later. I had unexpected health issues which prevented me from mailing payment sooner once the issues were resolved. On April 9, 2021, I received an email indicating that a $25 late fee had been added. I promptly responded and informed the office that a check was mailed and likely hadn't arrived due to USPS issues. I provided a screenshot showing that a new check was scheduled to arrive in a few days. I received a VERY unprofessional reply email back from the office manager, Jessica which accused me of making excuses (the USPS nationwide mail issues). The new check that was mailed did not include the late fee, as I do not feel I am responsible for that as I mailed a check that hasn't arrived, as well as my other issues with the business. She then said "if you feel okay doing this to a small business, that is your prerogative. We look forward to receiving your payment soon for work that was completed and you have enjoyed for the last 3 months.". I would like to point out that it took the office almost two of those months to actually bill me for the work. The technicians and quality of work were great, however, I would not recommend C & S due to the hassle and frustration was caused by the office management/staff.

I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!

Steve Bohnet is an absolute treasure. He spent a great deal of time with us today and helped us…read morepick out lamps and ceiling fans. He is a fascinating person with so much experience in his trade. He works with historical restorations and was very interesting to talk with. We thoroughly enjoyed our time working with him.

Just beautiful work. I have taken a couple vintage pieces to them for rewiring. They did a flawless…read morejob on them. The color wiring they used was better then I expected, it matched perfectly. They were very careful with the crystals in this chandelier, and it works like new. Not cheap, but totally worth what they charge to have your valuable fixtures upgraded and restored. I will mention I drive 2 hours one way to go there. Again, worth it!

Updated. If I could give this company six out of five…read morestars, I would. I ended up having more problems with the same drain and was not in a position to be able to address it right away. Seth and his company worked with me, took time out of their personal schedules to help me and went far above and beyond what a normal company does. What I was impressed with most was their integrity, and it was obvious that they care more about people than they do about the bottom line. I will certainly recommend them to anyone who needs drain work. I contacted these guys to clear the drain on an old house I just bought. The technician, Devon, was efficient, knowledgeable, and willing to call his boss when things got a little complicated. I really respected that. Seth, the owner showed up promptly in between the two of them, they figured out what was going on. The price they charge me was what they quoted me on the phone, and although I chose not to have them do further services at this time, I would not hesitate to recommend them to someone else.

Seth did a great job installing our new bathroom faucets and was excellent with communication to…read moremeet us around our work schedules. Highly recommend Kowalski's Drain Service.

I have used North Winds for over 10 years, I can't even say…read moreenough good things about them. From the scheduler, to the install technicians and maintenance teams to their manager, even the owner! I've had the opportunity to work with them all and it has always been a great experience! A couple of years ago I fell on hard times and it was COLD... My furnace was getting old and the fix wasn't cheap, I couldn't afford it. They stayed and refused to leave me and the boys in the cold even if it took me time to pay for it. I was VERY stubborn and they told me it was ok to let someone help me... that's something that I have never forgotten. That's genuine. Last week Don and Chase came out and installed a new furnace. Great guys! Called at 8:30 on the dot and we're here less than 30 minutes later. Cleaned up afterwards and even fixed some of the duct work that needed some attention. I will forever 10/10 recommend! So grateful!

We have used North Winds for over 20 years. Their techs are always polite, on time and very…read moreknowledgeable. Kudos to Cody and Jacob who came and did our annual A/C check. Found a gas leak we were not aware of and fixed it on the spot. Also gave us great advice about our furnace air filter sizes that will save us additional service alls. Highly recommended!

Amazing to work with! They were very honest, flexible with scheduling a time for service, very…read moreupfront and clear wirh cost and true to the quote when putting together a shed for my mom. Highly recommend!

Just got back from vacation and half way through doing laundry, my dryer stopped working. Called…read moreLane's and they were able to come out in a few days and showed up at the beginning of my time frame. Mason, the technician, was able to identify my problem and fixed it in under an hour. He was courteous and professional. Highly recommend using Lane's if you need an appliance repaired!

we have been quite satisfied with Lanes. we've purchased a stove, a refrigerator and a microwave…read morefrom them. the reason for the lower rating is that: 1. the stove installation was never fully levelled perfectly and it's always been an annoyance for us. the workers didn't seem to understand how to do this or really want to do it. not impressed with the professionalism of the company's installers. 2. their repair rates are very very high. we will be looking around next time we have a repair.

On my last visit for my maintenance tuneup I found the repair tech to use high-pressure sales…read moretactics, inflated repair estimates, and dishonest practices. I had no mechanical parts problems before he arrived but just needed coolant. After he finished putting in coolant he suddenly told me my Furnace drip pan was cracked and needed a new part but had to order it. Before he arrived I never heard water dripping and then suddenly when he was finished with the maintenance I had this dripping noise from my furnace and he left with the air conditioning running and when I came home from work I had water all over my floor where the furnace was and turned off the air conditioning. He sent me a invoice for a $700 repair but never told me what was actually needed and he didn't turn off the air conditioning when he left knowing the dripping water would cause damage to my furnace.

Last fall I scheduled a seasonal furnace check with Vredevoogd. The tech who came to do the…read morefurnace check said he suspected a carbon monoxide leak. He red tagged our furnace and shut off the gas line. The next day we had another furnace inspection by a different company (while we were working on getting quotes for a new furnace) and we were told there was absolutely nothing wrong with our existing g furnace and that Vredevoogd uses this scheme to sell furnaces. Do not use this company.