5 star customer service!! We needed a part for our plow truck on Christmas Eve and no one but…read moreadvance auto parts in Gladwin had it. Huge thank you to Chris who stayed after closing time for us to get there as it was 49 miles away. Great customer service and thanks again Chris

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I would give them zero rating. I took my car there because my car was bogging and when I put it in…read morepark, it would say system fail. Make sure your emergency brakes on. They told me there was nothing wrong with my car. A month later, I took it to another Ford dealer and it was my transmission needed to be rebuilt or replaced. I had the extended warranty. It was rebuilt. They made me feel like I didn't know what was going on with my car and I just wanted to get rid of the car. I've heard so many bad things about this Ford dealer I would never refer anybody

Bought a new 2024 Ford Bronco from this dealership. Found out just now that vehicle had been in an…read moreaccident that was reported on a carfax prior to purchase. Accident occured on May 11 2024, purchased July 8th 2024 . The dearship presented this as a new vehicle that had not been damaged. This dealer failed to provide a carfax or notify me of said accident and damage. The vehicles value was depreciated before I even purchased it, and I was charged full value for the vehicle. I was offered only an apology. When buying a new vehicle from dealership be sure to ask if it has been involved in any accidents. The carfax says vehicle was backed into in parking lot, the dealership claims that is not what happened and a car crashed into a pole that landed near the vehicle I purchased and the dirt that was flung up damaged the bumper causing it to be scratched.

Nov 9th update. John Foglio and Jeremy Phelps from the…read moreFrankenmuth dealership contacted me and got me a good deal on a car due to what happened at the Gladwin dealership. They made it right. I changed my review to 4 stars, I only knocked 1 off due to it being a different location than the one that caused the incident below. I'm very happy with the car I found and they even took care of an issue with the car that was overlooked (blown speaker). Thanks John and Jeremy! I had a vehicle lined up. Paperwork filled out, loan secured, insurance put on the vehicle, and had an appointment to pick it up. I live out of town and have to travel 150 miles to get there, the salesman knew it. We had everything confirmed just had to sign and hand them the check. I traveled the distance and get to the dealership and as I'm pulling into the lot the salesman calls and said they just sold it to someone else. They like to advertise that they like to build lifelong relationships and treat everyone like family... if they treat family like that then what do they do to strangers?

Patrick and Ryan were exceptionally helpful. They went the extra mile assisting me during a very…read moredifficult time. I have enjoyed driving my Edge.