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    Richardson Insurance Group

    1.0 (1 review)
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    Services - Richardson Insurance Group

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    6 years ago

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    People searched for Auto Insurance 120 times last month within 15 miles of this business.

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    Carchex - As you can see the labor rate is 139.99, some items i had to omit due to personal info. Unreal how they didnt entertain resubmitting.

    Carchex

    (120 reviews)

    This is only the second review I've ever written and I have to say, Carchex has earned an awesome…read morereview. Its not often you go from a one to a five, but Carchex has done just that. As a customer you don't have transparency; not even when you think you do. As a customer, all you know (essentially) is what you're told. If a repair shop you believe is reputable tells you that the repair will take "X" amount of time, and the parts will cost "X" amount of money; then you take those cost to be pretty close to accurate. Consequently, when the warranty company comes back and say's they're only going to cover something less than the full cost of the repair minus your deductible; it's natural to feel like the covenant has been broken. It's also easy to lose patience; especially when your car has been in the shop for four days and all you want to do is to be mobile again. The whole process just starts to feel horrible, and wrong. That is, unless there's a human being somewhere out there willing to step in and navigate the insanity. For me, Carchex customer service provided that human being. When Sharon, the Claims Support Manager at Carchex, stepped in the entire process became clear. Though it was true that the warranty company was not covering the entire cost of the repair, it turned that was happening because the repair shop was charging nearly double the repair time being quoted by the dealership with a 40% parts mark-up. The situation definitely was not the warranty company's fault; and yet Carchex still took charge, resolved the issue, and covered the difference just to get me back on the road. Who does that? I guess a company committed to its customers does. What Carchex did was more than I could have ever reasonably wanted. Carchex already had my business, today they earned my loyalty.

    Absolute garbage. Water pump failure on an Audi. Got a quote for $2800 and $2900 from 2 different…read moreshops. Carchex is only paying $900, and I have a $500 deductible. So, I get $400 for a $2800 repair. Bought the plan from Carchex, but it is actually run by American Auto Shield. This is worthless. Run. Save your money.

    Mid-Atlantic Settlement Services

    Mid-Atlantic Settlement Services

    (10 reviews)

    Working with Mid Atlantic Settlement Services was a horrible experience. They botched my seller net…read morefigures on two separate ocassions, claimed to have not received information from me despite me providing it, asked me to follow-up with my lender to source documents for them and didn't provide me with information on when the settlement would occur until the day before after me prompting them. AVOID THEM!

    A general summary of the issue is here: When I purchased the…read moreproperty in Maryland, I was not aware of an easement other than the city public services easement along the road.  The survey by Duley and Associates did not reveal an additional easement that I feel I should have found out about during the process of purchasing this property.  The title research done by Mid Atlantic Services did not reveal this easement that was recorded at the court house. The $2700 title insurance purchased through Mid Atlantic Settlement Services with a company called Title Resources had exceptions for nearly everything (what does it cover?) and didn't cover this case. Knowing what I know now, I would have been tempted to leave my earnest money on the table and find a different house.  I am having difficulty with the easement and being able to utilize 10% of the property surface area (2000ft^2 out of 20,000ft^2), or approximately $20,000 worth of the property, on account of a sewer easement with right of way.  My neighbor would have me do nothing but mow the lawn and pay ~$600 a year in taxes for the priveledge of safe-guarding his sewer line.  Oh - i would have to pay Duley surveying $700 more to come stake out the easement that they should have found in the first place - irony abounds. I may have to go to court to settle the issue with my neighbor; I'd like to use this property for my dog to roam about on with an electronic dog fence for starters, and then for gardening and install of a french drain eventually.  I believe the title insurance claim should have been able to help with the legal problems I am experiencing in addition to the loss of value in the property.  I tried to get some assistance filing a title insurance claim against the title insurance I purchased through your company for about $2700.  Despite the seemingly frequent outlay of money for title insurance, it took 3 weeks to get some help to submit a claim.  I read the policy and then sent in a 'prompt notification' letter so I didn't lose the ability to submit a claim.  MASC did elevate the issue to their President, which was a little helpful, after about 3 weeks, but to no avail because of the title insurance companies exceptions. I'd be very careful selecting a title insurance company, ask lots of questions about easements and who is it exactly that goes to the courthouse to research this title, what if they are wrong or miss something? What is that pvc pipe sticking up in the yard and on the survey? Whose is that? Is that an easement?

    Richardson Insurance Group - autoinsurance - Updated June 2026

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