this is my second review on this business i forgot the exact…read moredates all this happened i puchase a pair of prescription glasses and frame. $1,200 + + after 2-3yrs a layer of a film on the prescription start peeling off. Their warranty was 1year and they fixed it for 'half' the regular price $350+ (later I found. their 'half price' was the full price at other stores & the warranties where 2yrs) Well it happen again, after 2-3yrs the film start peeling off again and eyedol wants me to pay the 'half price' again. when I got the glasses inspected at other stores, they can only speculate the wrong materials were used Hard to think to deal with them again. To deal with eyedol its an unwanted yearly expense

Five years ago, or so I purchase a pair of glasses from them…read moretwo years after a film/layer started to peel off from both lenses I called them and the warranty had expired at one year I wasn't happy. I shared my experience here in yelp and two days after the owner called me, he offered me 'half price' to fix my lenses ($370?) - I trusted him and didn't check other stores for pricing Now the same problem AGAIN, the lenses are peeling, I email them (how often will I have to force buy?) They offer me again half price, but their 'half price' was the regular price at other three stores I checked +-$20. When I told them that, they stop emailing with me at the other opticals, they were not sure why the lenses peeled like that, but they did say it was very unusual. one venture to say it could have been the un-proper mix of materials (one rigid & one soft) eyedol never explained when I told them ...also, to mention other store's warranty is always two years Just on principle is very hard to deal with them again

I've been getting sunglasses here for over 7 years. I specifically visit the Metrotown location…read more Anne, who helps me with my eyewear needs, is very accommodating. Everyone in the store is very helpful :)

This mall-bound store surprised me with the selection of the big name designer frames (Gucci, Dior,…read moreOliver Peoples) and the prices are reasonable/not out of line with other shops I have visited. If you're looking for more obscure brands, try Bruce Optical. The staff is a bit timid, so bring a friend or two if you want an opinion on this critical frames decision.

I was looking for some new glasses and decided to check out the frames here. The staff was super…read morenice and let me browse on my own time, made some suggestions that they think would look good, and answered all of my questions. I didn't feel like they were pushy at all to make the sale which I appreciated! I ended up getting an eye exam here as well and thought the doctor was super nice and efficient. I left with 2 new frames which I love!

Poor quality construction and mediocre lenses. If you want well made glasses and sharp lenses go…read moresomewhere else. This is not a serious choice for glasses. I was taken by the attractive frames. I regret my decision.

I have seen both Dr. Bhullar and Dr. Saggu and have been happy with both. They are kind, courteous…read moreand allow me to be self-deprecating over my horribly bad eyesight. Read: coke bottle lens worthy. I would also like to give a shout out to the rest of the staff as they have all been knowledgeable, super kind and all around a delight to deal with. I would highly recommend. This has been the best experience I've had at any eye doctor and that says a lot as I have been wearing glasses for 35 years.

If you wear contacts and have an astigmatism, do NOT go here. My prescription is still not correct,…read moreI have been charged both times I went in (I guess they do not guarantee their services) even though the set of contact lenses they got for me never fit my left eye properly, caused a burst blood vessel, then two weeks later when I tried the contacts again, I ended up with two blood clots that both burst. They do not stand behind their product, do not take ownership of ANYTHING, and have the audacity to charge a ridiculous amount of money to have the doctor even check that the prescription he ordered for you actually works for you. I have already sunk over $200 (they tried to charge another $75 when I picked up the second pair of trial lenses) and received nothing but a problem I've NEVER had with my left eye and STILL an improper prescription. I am currently looking for a good eye doctor in Surrey or Langley to fix this fiasco. By the way, the customer service girl I have now dealt with twice, attempted to lecture me on how much the doctor's time costs to order me a pair of trial lenses (which they get for free). She has not been educated on what customer service actually means. I don't fault the young, ignorant and rude employee. I fault the company that continues to reward her for her terrible lack of ability and obviously providing no proper training. I will NEVER go back to this place.

I had a problem with my glasses the coating On the frame…read morewas coming off these ladies Where quick to help they will get a new pair From the manufacturer and replace the others Under the warranty thanks ladies

I absolutely can not say enough good things about Lifetime Eyecare. Every person there from the…read morefront desk to the doctors are amazing. Friendly, personable, professional & extremely thorough. They are the 1st place to properly diagnose my eye condition and treat me correctly. I wanted contacts for so long & was always told I couldn't have them because of my issue. I went to Lifetime Eyecare & they told me what was really wrong with my vision and hooked me up with contacts. I could not be happier. They don't mind when you ask a million questions & never make you feel rushed. I had to go through 5 pairs of contacts to find the right ones. The personal attention of sitting with me to show me how to take them in & out was greatly appreciated. I will not go anywhere else & have convinced my husband to switch to them for his eye care needs as well. I have completely faith & trust in them. During COVID they even managed to arrange for me to come & get my contacts so that I didn't go without. Just stellar service. Thank you Lifetime Eyecare!! See you soon!

I bought a pair of Oakley glasses here a couple years ago from the owner. But today when I went in…read moreto ask about frame that needed fixing, the absolutely clueless customer service rep simply said 'it's broken' (obviously!!!) I was considering buying a new pair of glasses but the CSR was so clueless in her communication with potential customers that I don't want to invest so much money into what is clearly an incompetent customer service. I previously have gone into Performance for a glasses readjustment and this same CSR did it completely incorrectly. So, needless to say, Performance Optical won't be getting my business. They might want to reconsider their customer service staff and get someone a little more clued in.

My experience here continues to be nothing but the best, Graham F. seems to go the extra mile with…read moreeducation, service and ease, my eye examine was explained in such detail that it really helped me understand the contrition of my eyes. They made suggestions and provided my prescription in hand to take away without asking for it. I checked competitors rates before booking my examine and found these guys more than 20% less with without any compromise.

Wonderful optical shop. Wide variety of frames at multiple price points. Zore helped me pick out a…read moreframe on a recent trip to Vancouver and she couldn't have been kinder! She is knowledgeable, professional and her years of experience make shopping here a true joy! I'll be back the next time I need eyeglasses. Thank you, Zore!

Good service, nice collection, reasonable prices.Owner is very helpful & helped me in getting…read morereplacement for my broken frame

The owner, Andrew, was very helpful and really knows his stuff!! Definitely going back for next…read morepair of glasses!

I have been going to see Andrew at Fraser Heights Eyewear for a few years now. Many years ago I had…read morean eye injury which has made proper lenses a challenge for other places I tried. The first time I went to FHE Andrew got it right as I get new lenses every 2 years. I am writing a review this 3rd time because his latest Varilux XR lenses he did for me are just over the top perfect. For the first time with progressive lenses I can see to the full width of my frames, computer viewing is more than just a hair's depth, I don't have to turn my head to see full width of screen, and reading no longer requires my head to bent uncomfortably upwards to see only through the bottom 1/4" of my glasses. I would highly recommend making your next eye wear purchase with Andrew at Fraser Heights Eyewear.