This review is for our realtor Taylor Mock. He was referred to us by a friend and has been so…read moregreat to work with. When my husband and I found out that we were expecting and decided to look for a larger home, we came to Mock to express our request of our "perfect home" that was within our price range and in our wanted school zoning area. He was very patient with me, because having a strong Asian background I had specific feng shui requirements (such as the stairs not facing directly in front of the door). Before we knew what we really wanted, we explored the available options that he had for us to get a feel of what we wanted in our home and what we would consider perfect. I def know that with the money that we were putting in, I made sure to ask as many questions and address any concerns that I had on each home - which he did not mind at all (Thank you Taylor!) haha. What I really appreciated from him was when we made plans to check out 3 houses one weekend, but found out the day before that one of those houses was going to have an offer put in - which means that we would not be able to see it if we were truly interested in purchasing. He rearranged his schedule and got us an opportunity to check out the house before it would be potentially be off the market. We checked it out and was so close to saying "yes" to the house, but we had found out that the kitchen was not facing in the right direction (according to our custom feng shui). We sadly had to walk away from the house, but he did not give up on us! After the Thanksgiving holiday, we made an appointment to check out two houses over the weekend. The first house we checked out just screamed out liability risk (that tends to happen to you when you work in the insurance industry) and just couldn't move forward with their backyard. The second house that we saw ended up being THE HOUSE that we fell in love with. It was within our price range, had a majority of what we wanted in a home, backyard is beautiful, and...it had ALL of our feng shui requirements. I have to admit, although I may be making it seem like we've been searching homes for month, we had only been looking at houses for less than a month. Taylor has been wonderful in keeping in touch with us and amending any changes on the system the company uses in order to narrow the search. Very responsive in his emails and answer any questions that I had in the search. Anyways, we are to close this month and we couldn't have done it without his help. He has been so helpful in making this process as easy and exciting as we had hoped for and I will def be recommending him to all of my friends and family members.

This review is long overdue! Taylor Mock at Cabell Childress helped my wife and I find and purchase…read moreour first home. Taylor was always courteous, communicative, educational, and professional throughout the entire process. He always went the extra mile to ensure it was a great experience, from start to finish. Taylor helped us determine which wants/needs were most important to us as a couple, put together a realistic budget, and immediately went to work finding properties for us to view. He was always flexible and accommodating with his schedule, showing us a lot of listings after business hours and on weekends. It made it really convenient for both of us. Taylor has a great sense of humor and helped us deal with a couple headaches we had with the seller once we decided on a property. He was always available to answer our questions - even the weird ones. The closing process is more complicated than I realized, and he made everything digestible and easy to understand. Most importantly, he alleviated any stress and concerns we had and ensured we were making an informed decision that we were happy about. I should also give a shout out to Taylor's preferred home inspectors, Bob Lissenden and Darren Strickland. Both these guys are consummate professionals and are happy to educate you in detail about your home during the inspection. They were extremely thorough in their inspection and worked with Taylor to make sure we got the best deal possible on our home. In short, Taylor Mock is always on the ball! He'll make sure you're comfortable, informed, and he'll go to bat for you when necessary. I can't recommend him enough - especially if you're buying for the first time. We're ecstatic about our new home and Taylor's patience, knowledge, flexibility, and professionalism put us at ease and made it a great experience. This is your dude. Seriously. Give him a shout! Thanks Taylor!

If you're looking for a property manager in the 757 area, I highly recommend Steve Warriner. His…read morecustomer service is truly outstanding. He always returned my calls right away, had answers ready, and even went above and beyond by providing solid referrals to help me with my rental property needs. It's not easy finding someone this professional, responsive, and helpful in the property management world. Steve made the whole process smooth and stress free. Definitely 5 stars!

We engaged Metro Realty in order to find tenants for our rental property. Steve was responsive and…read moredetail oriented about his vetting process. He successfully presented a tenant. We are so appreciative. I would definitely recommend him.

Selling a house can be stressful, but Sam's support and enthusiasm made everything easy. I wanted…read moresomeone who knew my area, understood what was needed before going to market, and determined to look out for my best interests. I found all of that and more with Sam. As a seller, his knowledge of the market and his network of support within Richmond made me feel secure with the process. I had already moved from the area, so Sam coordinated everything to ensure the best version of my house was presented. Having a realtor who knows what is best for the property and a team to back him up eliminated any concerns or hesitations I may have started the process with. From start to finish, Sam is the most effective, communicative, and optimistic realtor in Richmond. I'm thankful for the opportunity to work with him!

I have been working with Sam for a few months now and he is the best! Not only does he have…read moreexceptional customer service but he builds your understanding of the process as you go. Sam strives to understand your wants and needs in the home buying process and seeks to do everything he can to make those happen . Highly Recommend!

I had the worst experience with this company .. with John Martin .. He me scammed with his designer…read more) lots of foreigners who did not speak English come in to do work in my home ( not quality painting at all ) ,, redid my kitchen without my consent and charged me for it .. John wanted me to have an estate sale ( my biggest regret of my life .. he removed himself from the whole ordeal .. He said I needed to move out .. have an estate sale .. paint and go modern .. ..gave me a name of a big time lady from northern Va. .. she came to my house and raved about all my furniture, paintings , clocks , etc .. she put it on schedule .. cancelled 2 dates then turned it over to someone else in Richmond, who absolutely robbed me .. John never oversaw the estate sale , took a 9,000 square foot house of Georgian style furniture, Grand Piano , beautiful custom made rugs , Grandfather Clocks , Dining Room , 4 Bedrooms of very nice quality furniture? lamps and paintings, Den, Living Room , Tea Parlor , Beautiful Large Antique Entrance Foyer.Furniture .Silver , China , Paintings ., so much more .. i had no idea it was going to be a huge flea market .. I was told to stay away during the sale .. everyone was so excited it went well they said .. His designer was thrilled ., John too .. well when the check came in the mail .. it devastated me .. I still am sick beyond measure .. Heartbroken .. I am sick , how could I be such a fool to trust this man ., The check was for $600 .. $600..!!! John tried to down play all of it . he didn't raise any arguments with the estate company in my defense .. He did nothing .. told me when we closed he would give me $10,000 to make up for it .. lol .. well long story short , he is no longer my realtor .. this estate sale happened less than a year ago .. $10,000 was a drop in the bucket .. my baby grand was worth $5,000 .. but John never gave me a penny ... i was left with an empty , ugly inside of was once a gorgeous Williamsburg Mansion .. He Completely dismissed me .. treated me with great disrespect .. I hope to find an awesome lawyer and sue him and his company .. no one selling their home should ever have this happen to them .. on top of this horrific estate sale I spent over $100,000.00 on my house , John said it needed to put on the market .. but I have had so much feedback that it was the biggest mistake ever to listen to him and his designer ... they painted over original murals .. painted everything stark white .. it's been awful ..

I had a fantastic experience working with my agent Drew Harrell to purchase my first home. He truly…read morewent above and beyond for me. He explained and guided me through each step of the process, listened to my needs, and was always available to answer any and all questions. Drew made recommendations on lenders and appraisal companies, handled all the logistics, and communicated with third parties on my behalf. I couldn't have done it without him; all I had to worry about was finding a house I liked. I ended up finding a home with everything on my wishlist plus more, and Drew successfully negotiated a sale price not only under asking but also under the appraised value. I absolutely recommend his services.

We met Shannon through a referral and from day one, he was all in guiding us through the buying…read moreprocess. We told him it was going to be a long haul as we were relocating from out of the area and had to get to know the area first. Our criteria for the home we wanted at the price we wanted was also going to be a challenge. Shannon never hesitated, and was always available to answer our questions about the community or the local market. When we did find a house we wanted to pursue, his knowledge and negotiating skills proved invaluable. While this wasn't the first house we had purchased over the years, his insights into the local market were very helpful. We would highly recommend Shannon.

If you are in the need of a realtor, your search should end with Erin Melton and her team! Erin…read moreMelton has a wealth of knowledge, drive, is trustworthy, and is very proactive in getting your property the attention it needs, and better yet...sold (or bought)! We received continuous reports on all aspects of the buy/sell process, including scheduled calls with her. All messages sent to her or Jacky (her also awesome Office Manager) were answered very quickly. She made everything as easy as possible for us, and took all the time we needed to listen to us and answer our questions. She 100% cares about her clients and shows it in every way.

I'm so impressed with Erin Melton and highly recommend her. She was very knowledgeable and…read moreprofessional and spent a generous amount of time explaining everything to me. She covered all options I can take with my property, the current market, comparable houses, and the process of selling including a full breakdown of final numbers. Although I have chosen not to list my property at this time, I am definitely going to have Erin as my realtor when I decide to sell it in the future. I had several different realtors I found on Yelp come around last week and my experience with Erin was the best.

Scott Morgan was an excellent person to work with. Throughout the process, he listened to what I…read morewas trying to accomplish and gave me solid advice. I am so grateful that I did not have to navigate this market alone. Scott walked me through each phase of the process and was always thoughtful, insightful, and easy to communicate with. He is genuinely dedicated to his clients. I HIGHLY recommend him to anyone looking to buy, sell, or invest

Scott is the absolute best in the business. After buying and selling several homes with other…read morerealtors this by far was the most pleasant experience. We had what seemed like the impossible task of selling two homes and buying one that met our very specific needs. We also had a tight schedule in which to get this all done. Needless to say we found our dream home that has EVERYTHING we wanted and more. His experience was an invaluable asset when it came to negotiating and finalizing the terms. He got us what we wanted and considering the market we got it for a pretty good deal. Scott also used a top notch photographer and contractor that helped get our homes ready for sale! It was truly one stop stopping. We are forever grateful and will definitely keep his number for future real estate ventures. Alisa K (A very pleased client)

The Glaser Group were absolutely amazing! Alex & Lauren made the buying process so painless. Wendy…read morewas also great at helping with all the closing admin items. As a first time home buyer, they were not only patient with my million questions and requests -- they walked me through the process start to finish and made sure I understood everything that was happening. I would absolutely recommend them!

I found Alex by doing a few google searches on top realtors in Richmond (I research ev-er-y-thing)…read moreI'm so glad that others had left reviews and they were all SO spot on! My husband and I were looking to sell his first home and purchase our first home together. We were stressed out that we would find our dream home and not be able to sell his house OR would sell his house and be struggling to find a home we wanted to move into! That wasn't the case thanks to Alex and his wife Lauren. They helped make this huge life transition of ours as painless and seamless as possible. Thanks to the Glaser Team's excellent photos, marketing and professionalism...my husband's house sold in 2 days! We moved into our new home two months later and the timeline was absolutely perfect. I would absolutely recommend Alex whether you are buying OR selling and absolutely if you are doing both! FYI, they also give back to our local animal community with a part of their profits. Big heart eyes for these guys.