Excellent staff. The collision work they did for me was first class workmanship ! My car came in…read morenear totalled and when I got it back it looked brand new!

worst decision of my life!! I went to Rich's to replace my blown motor in my vehicle and was…read moreseverely screwed and disrespected... I was physically able to drive the car to the shop because it was just a broken piston rod so the car was still drivable.. brand new battery, alternator, starter among other things... after a whole month before I got any substantial updates, they claimed my 3 month old battery was no good along with my newly purchased alternator and also claimed all the fuses on the positive battery post were blown. all lies.. there is no way in hell I could have driven the car there with those issues.. physically impossible..I ended up using my warranty to replace the alternator and battery because at the end of the day, I needed my vehicle back asap! finally they call me to pick up the car and that same very night , I lost all power at the pedal driving up a freeway on ramp.. transmission was bone dry!!! i had to put fluid it in to get it to engage the pedals to drive off... I've never had a transmission issue at all and kept it well serviced ... I take the car back since I'm still under warranty and this was the same day I got the car out the shop. they tell me the seal between the motor and transmission is leaking and they have nothing to do with that.. although they had to separate the old motor from the transmission on my front wheel drive to install the new engine.. they denied to honor my warranty, and refused to fix the seal...the car was also misfiring and they told me, when they installed my engine they put in my old spark plugs from the old engine.!! so I asked why would you put old plugs in during a motor swap?? he claims that since I reminded him of my new ignitions coils that he assumed i wanted old plugs put in too?? stupid right? Then proceeds to try and charge me 500 for a tune up, and tried to sell me a new transmission for 1500 plus 500 labor.. at this point I've only had the car 2 weeks!! Long story short, after paying out 2000 to fix my car, I'm still left with an undrivable vehicle!! scam artist!!