BEWARE! He absolutely does not care about his customers! He told my brother State Farm should never…read morehave authorized him to go to a hotel when his house was full of mold after a water pipe break! It only takes 24 to 48 hours for mold to grow in Tennessee according to FEMA! He didn't care that the adjuster didn't even show up for over a week, didn't even look under the house and then after another week still no results from him! All Jared could say is "well what have YOU done to fix your property?" And that the adjuster is "good...he's just doing his job!" Maybe they share some kind of kick back for limiting or denying claims? I would NEVER recommend trusting this Jared Howard guy! I hope he's not representing what State Farm is like now! Stay away!

Switched agents due to poor service and so glad. Jared sat down with me and review our entire…read moreinsurance portfolio and made great recommendations for improvements. Seems very easy to work with, answered all my questions! Highly recommend, very professional, knowledgeable, and responsive.

I have two policies with Burns. Great company, very friendly & professional. Rachel is great to…read morework with -- Fast reply to emails and great over the phone. Recommended with 5 stars.

I just moved here from Northern California and this State Farm office has been very helpful and…read moreprofessional. They did my homeowners insurance quote lightning fast, and transferred my policy's with ease. The customer service is why I have stayed with State Farm for over 30 years.

I worked with Tiffany to move my insurance to State Farm…read more She is great and knowledgeable' I got the same good coverage plus way lower & 0 deductibles and renters insurance for what I was paying for $1000.00 deductible . I'm so glad I called

Lee Henry is a great insurance agent and a good guy too. Not only does he work hard to get us a…read moregreat price, but he also helps us to understand what coverage was right for us. We feel really great about working with him and he's a kind, funny person too. I would definitely recommend him!

From the owner: Our Crossville Farm Bureau Insurance agency is here to help you for all of your home, car, life,…read moreand renters insurance needs. Contact us today and find out why Crossville turns to us for insurance and award winning customer service. Farm Bureau Insurance of Tennessee has agents in more communities than any other insurance company. We cover more homes and autos in Tennessee than any other insurance company and we are one of the top writers of individual life insurance policies in the state.

I have done business with Marc Lewis and his agents for years. Every time something happens,…read moredoesn't matter if it's my fault or not, they take care of it. Another thing I love is that I talk to a human when I call.

Although I'm not a current customer. But I know Marc Lewis and would highly recommend Farmers. I…read moreshopped Farmers recently and they were about he same as what I'm paying fur homeowners and auto insurance.

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

I've been with this agent for 20 yrs. John White's staff handled my calls and concerns much better…read morethan the insurance company headquarters and knew what they were talking about. I appreciate they are always there for my families needs.

From the owner: Our mission is to become your first pick for your insurance needs by establishing a personal…read morerelationship with you & helping you understand the risks you face every day. We focus on Auto/Car Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance throughout Cookeville TN area including Putnam County, Sparta, Carthage, Livingston & the surrounding areas. When unfortunate incidents occur, we hope to be there to assist you through the good & the bad. License #: TN-813144

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

I would never do business with an agency that employs Mitchell Price as its office manager and a…read morelicensed insurance agent after watching him make fun of someone's deceased mother. Unfortunately, this was not an isolated incident. Agency owner Steven Aft was made aware of my concerns privately on two separate occasions and chose not to respond. Or take any action to stop this. Draw your own conclusions from the attached video. To many, this is the lowest of the low. link to video: https://drive.google.com/file/d/19_nL9f5JyAFX7zdhbXXfpEanJPTo2eLi/view?usp=sharing

Awesome customer service Correspondence on time and…read moreaccurate Would highly recommend. Mitch Price gave me the best customer service.