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    Rick’s Christmas Trees

    5.0 (3 reviews)

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    10 months ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5(147 reviews)
    2.9 mi
    $$

    I stopped by to make a copy of a key, but there were two people ahead of me using the self-service…read moremachine. I decided to walk around the store for a bit, and when I came back, they were still there! A service attendant noticed I was waiting and kindly asked me to follow him. He used another machine and made my key copy in no time. The service was fast, friendly, and the price was great. Excellent value and customer service!

    I ordered a refrigerator, and it was delivered yesterday. The delivery team refused to hook it up…read morebecause they said they wouldn't remove the copper tubing from my old water line. I was told, "Someone should have informed you," but nobody did and I had no idea this was required. Thankfully, my neighbor, who does handyman work, came over and disconnected it in under five minutes. In the meantime, water was leaking all over the floor and my food was melting on the counter. The delivery guys were just going to leave the new one outside on the patio and told me to call a plumber. This would have been a disaster and they didn't seem to care. Once the new refrigerator was finally installed, I noticed two issues: It makes a squealing noise. When I close the bottom door, the top door pops open. I called first thing this morning to speak with a service rep. No one was available, so they took my name and number and never called back. Hours later, I called again, went through the same frustrating voicemail system, and reached a rude representative who refused to tell me whether anyone was even working today or if I would get a call back. I'm now approaching the 48‑hour window for returns, and I'm seriously considering sending it back and getting a different one. This has been a huge hassle.

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    Rick’s Christmas Trees - christmastrees - Updated September 2026

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