We were interviewing Nevada real estate agents. Jon Hughes Realty One Group Eminence, "independent…read moreRealtor" in Reno, Nevada was one of several real estate agents we contacted. Due diligence when hiring real estate agents means asking the real estate agents lots of questions and getting lots of upfront written answers from real estate agents. We read every Open House publication by the Nevada Real Estate Division at https://red.nv.gov/Content/Real_Estate/Open_House/. We did our due diligence and Jon Hughes Realty One Group Eminence, "independent Realtor" failed to adequately respond. To me, One and Two-Star Ratings are for when a business fails to do what they are in the business to do. FIRST, this "independent Realtor" doesn't have a Veterans Discount to buyers and sellers of real estate. A publicly disclosed daily Veteran Discount provides resource to ensure Veterans (rare 7% of the population) opportunity to participate in American Dream their sacrifices have made possible. SECOND, this "independent Realtor" spent a lot of time telling us about his "Knowledge, Speed, Convenience, Professionalism! Security, Honesty, Dedication!" and "Straight talk, no catch. True choice to do it how you want", yet a) he never provided us with three references, b) he never provided us with a copy of his required State of Nevada business license (severe fine and a NRS 598 Deceptive Trade Practice if he doesn't have), c) he never provided us with his required county business license, (a NRS 598 Deceptive Trade Practice if he doesn't have), d) he never provided us with his required county fictitious firm name filed certificate (a crime per NRS 602.090 and a NRS 598 Deceptive Trade Practice if he doesn't have), e) he never provided us his required city business license(s) (a crime and a NRS 598 Deceptive Trade Practice if he doesn't have), f) he never provided us with a copy of his personal or vehicle liability insurance in the event someone was injured while he was driving a buyer or showing a house, g) he never provided us a copy of his agreement with his real estate broker in the event someone was injured while he was driving a buyer or showing a house, h) he never provided us with a copy of his required State of Nevada real estate license, (a NRS 598 Deceptive Trade Practice if he doesn't have), and i) he immediately emailed us MLS-bot listings that bragged, "new hot water heater", "new roof", new addition", "new furnace", "new a/c", "new hot tub", "new electrical", "new plumbing", yet there is no record of these improvement boasts having the required city or county permit(s) which is a clear safety, health and habitability issue to any buyer. (All permits are a matter of public record and easily looked up.) I really dislike it when a business leaves me no choice but to leave a negative review. First, because I have to write this distasteful review instead of the glowing reviews I prefer and second, because this business put my family and I through such a distasteful experience. We don't recommend Jon Hughes Realty One Group Eminence, "independent Realtor".

I am a return customer of Jon. This is my second time working with him and despite me physically…read morebeing out of state, everything went smoothly. More specifically, here are the top three reasons why I would recommend him for your real estate needs. 1. Responsive. Jon does an excellent job of keeping you in the loop. He's very approachable and I feel like I could ask him anything regardless of how big or small I think the question may be. He is very communicative throughout the process and open to feedback. 2. Client advocate. Jon is honest and fair and will always keep your best interest in mind. He works openly with you to strategize on next steps for your purchase or sale. He is also very experienced and knowledgeable of market trends to give you context and ensure you make a well informed decision. 3. Gets results. Bearing in mind your priorities, Jon drives towards results. He takes action and follows up appropriately. I am fortunate enough to have been introduced to Jon via a referral myself and would undoubtably refer him to others for their real estate needs as well.

Kyle Sims help us purchase a home and we can't thank him enough. Kyle knew exactly what we were…read morelooking for and found it! He was available via phone, text, and email whenever we had questions. The transaction went smoothly from the offer to final close. We will definitely be using Kyle again for any upcoming real estate needs.

We had the pleasure of working with Vince and Gino Rossi. We could not be more pleased. They are…read moreextremely knowledgeable, professional, and easy to work with. They went above and beyond in every way. Not only did they find us the perfect house, but they helped us every step of the way to ensure that everything went smoothly. We look forward to working with them in the future.

He lied to us during the whole real estate transaction after we moved from California to Reno with…read morehis undying promise that we qualified for a house only to find out that he had lied

The worst experience I've ever had in a real estate transaction. This guy was the owner/listing…read moreagent. He ghosted our agent after the appraisal came in under, which of course it would since he purchased it for $140,000 less in mid September and only painted and installed flooring and some minor other things in the house. I am pretty sure he was also fishing for back up offers after he accepted our full price offer and the appraisal didn't come in. We had less than two weeks to close at that point, pursuant to his counter, and he ghosted us for five days and forced us to come over in the middle of the worst storm in 51+ years to make it to close on 30 December, refusing to give an extension pursuant to his ghosting us- literally had to sign on the first day available after the 3 day waiting period and then close on the next day. When I got to the house on the day that we were closing to do the final walk-through there was literally zero propane in the tank to check heater, range, fireplace and water heater. Which was huge because this guy was so much of a slacker that he didn't even winterize the house and a pipe burst when he first put it on the market in November. I had to buy my own propane and beg somebody to deliver it that day so that I could do the final walk-through and test the appliances etc... The guy is very shady. Don't do it.

I worked with Scott 3 years ago to purchase a home in the area. He was very responsive throughout…read morethe process (much appreciated during the pandemic) and generous with his insight. I'm currently working with him again for investment property. I would recommend him to anyone looking for assistance, leads, and even to gauge whether real estate is right for them.

We just recently bought a home and have only great things to say about Scott and our experience. He…read morewas so responsive and available even given our challenging availability as we navigated moving long distance. He helped make this process as seamless as possible and would recommend him to anyone in the market for a home.

Don Welsh is an excellent realtor. He assisted us in the sale of our Caughlin Ranch home. This was…read morea particularly difficult deal. Don's talent is in keeping things calm and moving the deal forward. He was great at getting to know all parties involved and keeping it together. Highly recommended.

We were expecting that this would be a difficult experience since we were selling our house and…read morebuying another one. This was the best experience we have ever had with any experience in real estate. Tyler Cornu is absolutely fantastic, responsive and helpful in every aspect of the selling and buying experience. Can you image selling your house for the maximum amount you could possibly get, with the first person that came and looked at your house!?! It happened. Not only that but we made an offer on the house we really wanted and she helped us through the whole process. We made the offer, the sellers excepted and Tyler made sure we knew exactly what steps were next. This is the epitome of someone that knows their job and truly cares about their clients! We highly (That word is too small) recommend anyone to use Keller Williams Group One and specifically Tyler Cornu! We will be moving in to our new house on the 16th of March and couldn't be happier!

Have been looking at property to buy. Was assigned Gabriella B. Not only was this little girl…read moreunethical and a pathological liar, she needs to have her license suspended along with her "team mate" Blair. She lied on at 6 different crucial inquiries about a property I am interested in buying, she made false statements of "pending offers" as well as the property going into "contract" on Sunday, but "falling out of escrow" by the next morning, a Monday. These hacks are bad for the real estate industry and dangerous to buyers. They do not care about their buyers, they only want the commission. Unethical and completely lacking integrity on all levels.

I am a recent San Francisco transplant. Moving here to start a company. Part of the problem, I know…read more:) My first trip to Reno left me thinking "I can't do this" because I didn't know my way around at all. Simon helped completely change my view of Reno. He showed me around, helped connect me with people, vendors and others that have helped my transition immensely. He's a great ambassador for the city as well. As a realtor, he was spot on with everything you expect. Prepared, on time, and focused on what I wanted as a client. Also, he went well above and beyond the call of duty by helping me get mail before I closed and helping me meet people at my new place after close when I was still out of town. Incredible help. So, Simon helped me buy my home, but also was a great help for me settling into the community.

Simon walked me through each and every step of the buying process ..including some very difficult…read moredealings over money regarding inheritance aissues. He more or less held my hand on several occasions, and was incredibly patient throughout what became became a quite lengthy process. Simon knows his business very well, and strives to make his clients comfortable with their buying choices. I would highly recommend Simon if you need a realtor! His sense of humor and cheery personality made dealing with him; throughout my first home buying experience-very worthwhile. He continues to be someone I feel I can contact if I need a recommendation, or assistance as a new homeowner.

We are currently in the process of looking at homes for sale. We met with Eric M. Off of Double R…read moreBlvd to see where to start. He is easy to talk to, knowledgable about the market and real estate, and has a good mentor. He's fairly new to the business but I don't have any doubt he will help us find what we are looking for. He has been quick to text and chat with us, and so easy to talk to. He's got a great sense of humor and is down to earth...Something we appreciate while dealing with a pretty stressful situation. So far we like what we see, but will update review as we go through the home buying process with more info!

phil klink was one of the most unprofessional property managers I have ever dealt with. Last month…read morebefore moving out, I kept trying to aquire to move out guideline and had to keep emailing him to get it. He lied and said he sent it when he never did. I finally recieved it after calling and emailing the main office. I left the unit clean as I recieved it and recieved a "cleaning fee". I should have taken pictures when I moved out(costly mistake) . I told him I had pictures and videos from my initial move in and to let me know if there was any issue, I end up recieving a "renovation" charge. If you have to rent from Phil klink, take pictures of absolutly everything (move in and move out) and keep records of your communication. All this makes me feel like I was robbed legally.