I had an appointment Saturday 5/03/25 to get my carpet cleaned. Joshua Gaines was very…read moreprofessional, easy to talk to, but most importantly, he did a great job on our carpets. Thank you Joshua, we look forward to doing business with your business again. Thank you you get

From the owner: $99 Whole House Special is Back! After years of waiting, it's finally here! Get prepared with our…read moretop-rated carpet cleaning services, trusted by over 1500+ satisfied customers.

Quick and thorough. I really thought I was going to have to replace my carpet, but he made it look…read morealmost brand new.

We needed a sofa, a sectional and an area rug cleaned. Owner/ operator advised that he couldn't…read moreguarantee complete restoration, given that there were long-term stains. However, he did a fine job and managed to get our items looking good, if not perfect. Also offered tips about immediate cleaning of upholstery when a stain occurs. Additionally, made recommendations on products for cleaning shower tile -- worked great. Gave us a strong recommendation for new carpet and best installers. Price was good.

Ben was our technician and I just can't say enough positives about his service. We have a 4…read morebedroom house and he painstakingly took his time and restored the carpets while deep cleaning them. No rush and took time to treat the high traffic areas. Will use again

Have used Murrells twice while in Sumter! Very responsive. $175 for a 2,000 sq fr home with mixed…read moretile and carpet.. older home. Really nice workers and always on time. Highly recommend for anyone needing a cleaning prior to move out or just to freshen up your home!

Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

Have used Carolina Carpet Cleaning twice now and would use again and again! They are prompt with…read moreresponses, great with customer service and incredible with results. Highly recommend!!

Steven did a great job cleaning my carpeted house. Easy,…read morestraight forward, and I would use them again.

Did a great job I would have them back again very friendly knew his job carpet very clean after he…read morewas done

They were prompt, excellent work and I was misquoted a price that was much higher and they let me…read moreknow when they saw what they were cleaning it would be about half what was quoted... so honest!!!

I do not have enough superlatives to describe the fantastic personal and professional experience…read morethat made my carpet look like new and it is more than 17 yrs. Old. They were thorough, clean, efficient and received at a great value. Stanley Steemer was my go to until I decided to try a new company, and I was so excited to find the best business designed to provide quality, commitment of service and the determination to provided excellent customer satisfaction!!!

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

Communicative, easy to work with. Happy to come on a weekend to accommodate our schedule…read more Thoroughly, careful. Will use again!

I hired to clean 2 rugs. One of them, I had to re clean, with my own shampoo machine, it was still…read morevery dirty and it even smelled bad