Very nice people. Allowed us to pick up the van a day early and didn't charge us. The van was very…read moreclean and got really good gas milage. To return the van was at our conveince on the day due back, just drop keys in slot. They text me with the total and emailed me a receipt. No hassels. No waiting! Highly recommend

From the owner: Our business specializes in 15 passenger van rental. We are a locally & family owned business with…read morea small-town friendliness often not found elsewhere! Our vans have traveled all over the US & Canada. Our customers come from all over southeast/central Iowa. They are primarily used by families, church groups, civic organizations, the Amish & much more. We strive to give our customers a great travel experience. In the summer of 2018, we became an authorized UHaul dealer.

Fantastic store and service! The day after Christmas, when everyone else was closed or too busy to…read morehelp us with the running lights not working on our brand new, non - U haul trailer, Douglas, and his blonde side kick helper saved the day! In less than an hour, they had the car back together and all lights working on our trailer!!!! Now we can continue our 3 day road trip to Arizona! We HIGHLY recommend doing business with this store!!! Thanks for all you did to help us!

We moved my son from Iowa to Minnesota. They were way cheaper than U-Haul per mile. The truck ran…read moregreat and there air conditioner worked well. The staff were very friendly. I originally rented for 2 days knowing I wouldn't be back before they closed. They said as long as it was returned by 24 hours of checking it out, they would refund the second day. We got there by midnight and dropped the keys in their Dropbox and they refunded our 2nd day charge without us having to drive there the next day.

Becareful shopping here of you a minority. I rent a truck with tow bar from homecoming early am…read more Got the truck to the location to pick up the float and the tow package did work. Went back to get another vehicle and I got one. But they treated me like I broke it. They said they tested it it worked and the trailer i was hauling was the issue. So after I got a another truck and now returning the truck. They said they would charge me if I didn't return the truck in the am even if I got the replacement truck in the afternoon. SMH

Incredible, incredible experience. Had to retrieve inventory from the back of a damaged truck that…read morelanded at their facility. Provided support, resources and flexibility to help what was a difficult situation. This team went above and beyond to simply provide assistance with little obligation to help. What a great culture of customer care that was on display. Thank you all in the body shop for your amazing support!

Penske was extremely helpful with assisting me in my reservation for a truck rental. We needed a 12…read morefeet truck to move. Luckily they now have updated 2022 model Vans big enough to fit one bedroom stuff. Service was great. Had no issues picking or dropping the truck off. Prices are reasonable.

After having an issue someone from Penske contacted me and gave me a direct number to the local…read moreoffice and I spoke with Reece who spoke to MGMT about my issue and they have issued half off of my initial move! Great customer service after I had a problem! I'm changing my two star review to a 4! Thanks for taking care of the problem and If I move again I will choose Penske, every step of the way the service was great, we just had a leaky truck! Thanks for taking care of us!

You can rent here if you want, but my experience has turned me off of Budget permanently. I…read morerecommend U-Haul or Penske if you want to schedule a vehicle in advance. I rented a truck in March 2023, paid for it and received a confirmation, received the receipt, and was ready to go. The day before I was to get the truck in May, I got an email reminding me that I had a rental the next day, another email asking if I wanted the insurance, and then two emails telling me that my truck was canceled. Phone calls to this location goes straight to voicemail that is always full - what a joke. Calls to the various Budget customer service numbers could get transferred to dead ends. Eventually reach someone who told me that budget would fund up to $250 above a different rental with the competitor and I had to do was send them the receipt. That's not much help when you have to move. What inspired to spend three minutes of my life sharing my experience was getting a notification that Budget's email servers refused to accept my email asking what happened to my rental. Budget is not a good choice, especially this Budget.

Truck was dirty and said it was due for an oil change. The beat up, rusted car carrier broke down…read more700 miles from my destination. They told me they couldn't switch it out until sometime the next day. So I didn't even get the use of the trailer for almost half my trip. Someone else had to drive the car I didn't want the additional miles on. Go somewhere else.

DO NOT USE THIS COMPANY!!! We were given an quote of $109 with a mileage rate of $.27/mile. Our…read morefinal bill was almost $500 with a per mile charge of $.99. We called and provided the quote and they refused to honor their quote, even though it is in writing. The old bait and switch. We are reporting them to the BBB and the Consumer Protection Bureau.

Our experience was a very easy one. Place was very secure. Management was responsive and flexible…read morewith our situation. Rates were competitive. I would highly recommend Green Acres.