The West Virginia toll road might possibly be the most scenic road in America. The $6.00 toll is…read morewell worth it. Great road, scenic views. Almost a shame to be the the driver and have to keep your eyes on the road and not the scenery.

Horrible customer service and pricing! Rude workers, only open a few hours, when it states 10-6…read more Price is not set, goes up for every 10 seats sold! Greyhound used to be an awesome way to travel. No more.

So pissed!!! I got hold of agent.... Quoted me 47 with taxes included. From Huntington WV to…read moreColumbus Ohio. I purchased ticket because he told me today only price. So I check my bank account.. And was charged 59 dollars. Called right away and agent again lied to me and said if I had bought from station it would have been 80 dollars. But I went on line it said 40 dollars plus 5 dollar fee so would have only cost 45 still cheaper than 59 dollars. Bottom line is watch out for secret charges. They totally lied to me.... So please find another means of transportation. I will only wait for the day that this poor company gets shut down soon!

I called and reserved a Taxi to the hospital for a medical procedure because I wasn't able to drive…read moreafter the appointment and they told me that they would have someone to pick me up and when they didn't show up i called and they said that they didn't have any available drivers to pick me up so I missed the appointment. So now I'm out the money for a no show fee for the Dr office and still can't eat solid foods due to not being able to swallow anything except liquids

Driver never came. They kept stringing me along for over an hour. Terrible customer serviceread more

Whoever drives taxi #3 is a complete idiot and should not be able to tote people around. This is…read morethe second run in I've had with this moron on the road. The first time was on rt. 5 in Boyd co when he almost ran me into oncoming traffic because I wanted to pass him in front of the old golf course because he was going about 30 mph.. he veered over into the passing lane and wouldn't let me around him until I maneuvered around and made it. Tonight, I pull out with PLENTY of room between us on Diedrich Blvd, and he flys up on my ass to the point of not being able to see his headlights he was so close and when I brake checked him, he passed me in the median!! This guy is a fucking idiot and ohh how I wish your punk ass would have pulled into Kroger when I did!!

I've used them about 4 times because I just moved here. Everytime I do they always smell nasty…read more Cigarettes and nasty. I hate getting out going in to work smelling like that. Please keep them cleaned out and it may be a better experience for the customers.

Car went back with full tank but CHAD charged $17 for gas. Contacted Avis no response. Watch out…read morefor this rip off!!

I had wonderful experiences at this airport! Thorne is the manager and he knows how to give great…read moreservice and appears to lead his team well. From my POV from the times I've been there, his employees are very responsive to him and their customers. It takes a special leader to keep the morale of their team up! Special shot out to Keith and Billy, who were very helpful to me when I've picked up cars. Wish I lived there so I could give them all of my rental business.

If I could give negative stars, I would. And if you look at my Yelp reviews, the majority are…read moreoverwhelmingly positive. Not Greyhound. I would strongly recommend steering clear of them at all costs. I took a bus, schedule #GLI1679 run by Baron's (another bus company, but an affiliate of Greyhound) from Charleston, West Virginia to Pittsburgh Pennsylvania on Tuesday, July 24, 2018, with a stopover in Cambridge, OH. The connecting bus was supposed to arrive at 12:35 PM in Cambridge Ohio but never did. That's right. bus never showed. After numerous attempts to get a human on the line and waiting on hold for 45 minutes from the last call, I was told the bus was canceled. I asked what they were going to do about it. After an additional 15 minutes on hold, I was told that no bus was forthcoming. I waited until 3:15 but had no other choice but to spend money on alternate transportation. Approximately 20 other people were stranded as well, and they all had difficulty getting through to the line. When I left at 4 pm, most of them were still there. What kind of transportation company runs a bus line that doesn't show up? What kind of transportation company actually says, "We're not going to do anything to pick any of you up" despite stranding you in a Sheetz parking lot for hours? I have requested a refund via email, but despite furnishing all the details, they have not issued one. I just received one of those typical canned responses, not acknowledging that I was stranded, but telling me to call again. I would avoid Greyhound at all costs. Hitchhiking is probably a better option at this point. P.S. The Greyhound station has some rather dubious looking characters that hang out in front.

some of the buses are nasty and don't have locks on the bathroom doors not good at allread more

I own a tour operating company, Explorer Chick. I hired Petermann for several days of…read moretransportation for 2 groups of about 45 people. Overall, the service was great with the drivers arriving on time. The drivers were all very professional and polite. There was one small hiccup that was immediately and fairly corrected by Brandon in the Charter Department. Leading up to my charters, Brandon was a pleasure to work with. I recommend them!