Outstanding service from beginning to end. From being on time and reassuring me everything was…read moregoing to be okay. Thank you for taking care of my son & his prom date. They really enjoyed themselves! Thank you!

Could never get a firm confirmation of our reservation. Was literally worried up until moment they…read morearrived as scheduled. Thought we were getting a black limo but I think it was a dark maroon? The interior smelled like CAT PEE. Once inside we couldn't contact driver - inside phone did not work. Oh well - we arrived at our destination safely and on time. :)

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

Never being to Dallas, I was seeking transportation services for 40-60 people. The company I work…read morefor was holding their first big conference and as a part of the two day conference our VIP ticket holders were taken on a Day In Dallas tour. We took our VIP gusts to Att stadium for a tour and 3 course meal and cocktails, and ended the day at Kings Spa (if you haven't been there yet treat yourself, it's a must go!) After requesting quotes, Jack responded with his spritely personality. His customer service stood out above everyone else. Jack immediately sent photos of his different size and luxury vehicles, as well as different options for the possibility of our group size changing. The photos were clear and showed both the type of luxury vehicle, style, and seating type. For what I was looking for, he offered limo style party buses and front facing-style party buses too. I paid a deposit upon rental of two 30 passenger luxury busses. I followed up before the event and sent him our full day's itinerary, for we needed the vans from noon till almost 11pm. I received all my receipts and invoice without hesitation. Prior to the drivers arriving the day of the event, Jack was in communication with me and he followed up during the day to ensure everything was to our liking. Our group had a blast. Jack is such a friendly dude, he's upbeat, and was excited to gain our business! I'll definitely be giving Jack a call next time I am in town, even if it is just to give him a friendly 'hey!' Thank you!

This is a new company to Highland Park area and the Karaoke…read morebus is a must. Recommend to anyone trying to have the night of their life .

What a great experience we had with our rides to and from the airport with Justin. He arrived…read moreright on time for our VERY early departure and was there waiting for us at the airport when we arrived home.. We will definitely be using them again!!

Prompt, clean, friendly, very professional and they can handle large groups up to 14 in a single…read morevan.