Great experience overall while I was shopping for the car. Marie was great. Very friendly, patient…read moreand helpful. The showroom has huge collection of Subaru Vechicles, Managers and sales team is always willing to strike a deal. I will definitely consider this place for my next shopping.

This review is for the service department. We brought in our Solterra for loud rear motor sound…read more(which we suspected was a rear motor failure) and also for a creaky door. After they checked the car, they said actually all 4 of our doors were creaky but that their solterra in stock also creaked so it must be normal. They also said the loud rear sound was normal. We doubted them after their odd claim that all Solterra doors creak so we took the car to another dealership and of course, not only did they fix our doors, but they also confirmed a complete rear motor failure. Definitely not trusting this service department.

I was recommended here by a friend so I decided to check it out. Entire process of buying my car…read morewas simple, no issues, no complaints, highly recommend. Fast forward to years later and here I am calling them from another state needing their help ASAP due to me getting pulled over in Florida. To no surprise, assistance and help is what I got DESPITE being states away and they did it ASAP! The main thing I want everyone to know when coming to this dealership is, it's not just a sell/ purchase with them. It's making a connection with a customer and ensuring even afterwards they know someone at the dealership will assist. Never in my life did I experience such incredible customer service! They did not have to help me states away, yet phone calls were made and people who were not even on shift stepped up to assist me. I cannot express my gratitude for what this specific location did for me! It's beyond customer service ! The women working the day I called Friday 2/7/25 need to stay at this dealership FOREVER! I cannot begin to express how proud the owner should be knowing when they are not physically on site , this is how your company is being represented and it's phenomenal.

Having a mom that doesn't speak or write English 100% perfectly always make me nervous because you…read morealways think people will take advantage of her. We went to Battaglia yesterday and I let my mom do all the talking, she told them what she was looking for, what her price range was and when I tell you every single person in there was walking in and out of the room asking questions to make sure they fully understood what it was she wanted/didn't want... made sure they didn't go over her price range... pulling 4/5/6 cars out of the lot for her to test drive... she finally found the car she LOVED... They gave her an amazing price for it and gave her a lot more for her trade then other places we went to. We left there and she couldn't stop smiling because not only did she feel like she did it "herself" but she felt like she was treated like a human, she left knowing she wasn't ripped off and even more so, she left with the car she LOVED. I can't thank EVERYONE at Battaglia enough for the most amazing car buying experience ever-- they are not sales man/women who force feed you cars and push you to do this or that... they LISTEN, they care. We wont be buying care anywhere else!

UPDATE TO PREVIOUS Originally I gave 2 out of 5 stars…read moreI'm moving to 4 out of 5 based on most recent interactions and the business taking ownership for their disconnect in communication. Brennan who I spoke with originally had told me to bring my vehicle in to be looked at due to the media display not working and if it happens to be the chord the cost of labor would be rolled over into other jobs. I needed tires and alignment so I was ok with this. Unfortunately Brennan was out when the job was performed and the marching orders weren't carried over. I was charged. They did end up canceling the bill due to the miscommunication. When I did end up getting my tires and alignment done there that same month, their all in process was supposed to be $889, but it was actually $1012. That is when i decided to write my initial post. That said, my truck has been shaking. I thought it was due to the alignment and balancing that had just been performed. They said my truck needs new axles, but because this is a known issue, it may soon become a recall on my vehicle. They are taking care of it for me, along with another part that is on recall for my vehicle, free of charge. Brennan sincerely apologized for the did disconnect from previous, and how marching orders weren't carried down the line as relayed to me, the customer. Even in my original post, I said I want to like them, and they do good work. Despite my frustration at the time, I still didn't short them on being good people and performing good work. My issues were based on what was verbalized to me, versus what was charged to me. The call and experience has significantly improved my reassessment. I'm still not at 5 stars. I still had to endure these headaches. But I'm hoping this is all in the past and all my future experiences were like my past experiences, barring this one month of trials and tribulations. Thanks Brennan and team!

Their service department charged 3% for a credit card transaction. John Kennedy Ford is a multi…read moredealership organization. I expected a 3% from a corner garage that's trying to make ends meet but not a Kennedy dealership. It seems very petty especially on a service bill that was over $2,000. Also, the owners manual suggests changing the oil every 10,000 miles. Their windshield sticker suggests changing oil at 5,000 miles. That's $237 per oil change. Big difference for a working man. An overall unpleasant experience with their service department based primarily on greedy nickel and dime charges to their customers.

I bought my 2001 Honda Civic from Mancini Motors after someone hit my first car and it was totaled…read more My boyfriend's family recommended Jami's dealership, and I am so glad that they did. Jeff was incredibly helpful each time I went back to test drive cars, answered all of my questions respectfully and honestly, and they were great with helping me set up financing for the first time. I never felt like I was being "talked down to" because I'm a woman in my twenties, which was common at other dealers. I would absolutely recommend anyone buy their used car from Mancini Motors, especially if they need help understanding the financing process. I had a lot of questions, and Jeff and Jamie had all the answers. I was a wonderful car buying experience, and if I'm ever looking for another used car, I am not looking anywhere else.

Cannot say enough about Mancini Motors. As a nursing student, I needed a reliable form of…read moretransportation that would get me to class on time everyday. The team at Mancini Motors ensured they put me in a vehicle that was perfect for me, and budget friendly. They delivered on their promises, and any chance I get a recommend these guys! Seriously, check them out if you're searching for a car and I guarantee you'll leave their lot with a car perfect for you!!

Been a customer here since 2010 and they've always taken care of me in sales and service. The…read moreservice techs are clean workers and my vehicle is always returned in the same or cleaner condition when it's done in service.

My check engine came on my VW. I went to NPVW on 309 and made an appointment. There were several…read morereminders of my appointment. Good communication. I waited for the car. I also requested an oil change. Jim visited me in the waiting area and told me the evap sensor was bad. The repair was under warranty. I paid the bill. I received a call they charged me too much and credited the overcharge. Honest people at North Penn VW. They washed my car. I am very happy with my experience. Nice dealership.

Everything about this place was great!!! No 30 some phone…read morecalls emails or text messages, no stress or pressure I don't know why people would go anywhere else for a great low mile car I'm sure all the sales people are great but Raymond was ours and he did a great job A+

Let me warn everyone what they do here: They tell you the…read morecar you're interested in buying is available and once you arrive to your appointment they tell you the car was just sold then they proceed to try and sell you something else. They use deceitful bait-n'-switch tactics. DO NOT WASTE YOUR TIME going to these shysters. They are not accredited with the Better Business Bureau (bbb.org) and they have 60 complaints in the last 3 years, most of which have not been resolved. Their many positive online reviews are fake.