My circumstances for the purchase of a Nissan Maxima wasn't exactly a thrilling one. We managed to…read moredeploy our airbags and had to find a replacement asap. However, the process with moving forward with our replacement at this dealership was painless. See a car you want? Make a request online. The answer we received was the same day I believe. While there was a small delay with our appointment, the facility is gorgeous, so grab a coffee, chose a comfortable chair with or without seating, and have some coffee or grab a bottle of water. And how about them bathrooms? Every single one appeared to be private and handicap accessible, like entire rooms within the restroom. The paperwork process we went through here was the only impressive paperwork process I've seen in my life. There was a huge table screen for viewing documents and signing. I'm pretty sure you can't place a mug of coffee on it, but that's impressive stuff. All info is on a usb drive and given to you after signing. Everything is delivered by folks who look and sound like they went to finishing school and ran through a magical polishing machine before coming to work. We didn't buy a Lexus and we didn't need to bother with financing, and the car we purchased would've easily been moved off the lot the next day or week, but they certainly treated us like their other high-end customers. After a super efficient process, congrats and a handshake, we were presented with our immaculate three-year used vehicle. Imagine all of those positive vibes after a massive personal screw up. If I'm ever in the market for a Lexus, I'll be coming early to enjoy a cup of coffee.

Poor services and even not tell exact when they closed for pick up hours. Terrible dealerread more

I purchased my second Subaru forester from Glanzmann. Kim Barksy did it again. I had an appt to…read morecheck out getting a 2026 Subaru Forester. I told her what I wanted and what payment I needed. She did everything that I wanted and asked for. Kim is an awesome sales person. She is so friendly, always upbeat and makes you feel very comfortable. I will always go to Glanzmann Subaru because of Kim Barsky and the service she provides.

Salesperson was very pleasant and knowledgeable. Dealership was clean and well lit. However, we…read morewere promised a 50 dollar gift card after we had a test drive. Dealership said they sent it into my "spam folder" which they never did. According to dealership management, there is no tracking number or any other identifying information confirming it was sent. Our advice is not to waste your time on the test drive. If they reneg on this, what else are they being dishonest about? We will be purchasing a Subaru from another dealership! Elliot D Additionally, we were impressed that Jeff responded so very quickly about the "gift card issue". We are still awaiting updated numbers/ values on our trade. Nice to know management tries to fix issues! Elliot D. As discussed, Glazmann dealership was clean and well lit. The Visa Gift Card problem was very quickly resolved to our satisfaction. Apparently the wrong email address created an error. The manager, Lauren was exceptionally nice, accurate and helped to resolve our issues and problems. Jeff, the Owner Manager, emailed us in a very timely manner to resolve our complaints. We are extremely satisfied with the outcome at Glazmann dealership. Future buyers should try to seek out management to resolve communication misunderstandings. Elliot D.

Right from the start our experience was top rate. The financial manager Sokratis went above and…read morebeyond to help us out and get a vehicle for my son. He kept in constant contact with us to let us know what was going on. I can not give him enough praise. His knowledge was very helpful too. Not only is he a great financial manager, he is also kind and it shows from the minute we met. He got us a great price on the jeep, and great payments that would fit into my sons budget. There was absolute no pressure at all. Very laid back, easy going procedure, no high pressure glitz. Most of this happened over the phone. We live an hour and a half a way. When he had everything figured out with the bank, Sokratis sent a text saying it is a go and when can we meet. I was shocked and happy. When we got to the dealer, Darius walked out and greeted us with such a friendly smile and a great attitude. He eased my mind about putting my son in a jeep. I can tell you from the start this dealer showed us that they cared. Sokratis answered all our questions (and we had many and repeated many). He has a calm, quiet and caring manner. Every time we thanked him he told us it was his pleasure and that is what he is there for. I will definitely be back to this dealer and to work with Sokratis when I am ready to trade my car in.

I drove from Wilmington DE to Willow grove PA which is about an hr and 15 with traffic each way to…read morelook at a car for 10 mins and leave. I made the salesman aware the car was smoking pretty bad before I left without even driving it. I'm just now arriving at home and have gotten no response- I should have looked here first before driving all that way.

I recently purchased a vehicle and had a very positive experience. I worked with Courtney and Nolan…read morewho were extremely attentive and professional. They made the car buying experience fun I would highly recommend them!

we bought a used ford F150 a 1 1/2 ago and it did pass inspection due to rust. so they are not…read moretrustworthy at all.

Gary Runs a very good and honest business here. I'm leaving my review almost two years after…read morepurchasing a car here and am very thankful i found this place. I've had no issues with the car since i got it and when i bought it the car had only one previous owner and clean car fax . I can appreciate that Gary takes his time and picks very good quality cars to sell on his lot. I would highly recommend coming here if you are looking to get into a used car that is bought and sold with integrity and his customers best interest in mind witch at times can be hard to find in the used car business. thanks again Gary it was a pleasure doing business with you and like i said TWO years after purchasing and still have nothing but great things to say! ill be spreading the word

I have bought two cars from Southampton motor. Gary is not a pushy salesman which I so appreciate…read more I highly recommend anyone looking to buy a used car to give Gary a try to help you out. My daughter also bought a car several years ago that she still has and loves. I like that I can one stop shopping with Gary. You do not need to run around for tags or transfers, he will do that for you. I did not even test drive my last car which I recently bought. Go Gary, Thank you!!!!

I was really in need of a good quality yet well priced car but kept running out of options until I…read moreencountered Sun Auto Mall. The car they were able to provide was well within my price range and I've had no issues with it since the 2 years I've had it. Highly recommend if you're in need for a reasonably priced car that's good quality!

I visited this place sometime ago and really liked the customer service, they have a nice…read morecollection of used cars and prices are good too, the owner Anju explained about the different cars and the financing options, very impressive and would recommend to anyone looking for a used car

My experience having my 2015 Jeep Cherokee was of excellent service as always. Alfredo always keep…read moreme up to date with what my vehicle needs & keeps me informed of what may be needed to be serviced in the near future.The video from the technician , William, who was servicing my car was informative & thorough. Courteous & great attentive service as always. Thank you! Berlin Lane May 12, 2026

Tell Robert from pre-owned vehicles to get another job. He shouldn't be in this line of work, if he…read morecan't handle disputes, stick to used cars not new ones. This isn't a bicycle. He interjected himself into this entire situation with promise of helping like he's some big hero. He made it worse. He told me that I have an attitude and that's why no one is helping me from Chapman. Nice, huh? Brand new Jeep breaks down! He tells me the Jeep dealer that has it in Burlington, NJ for service says I can pick it up. I just called them, they said they never said that. Stay out of it and stick to preowned. This is my third Jeep from them and my last. The 1st Jeep broke down after three months. My current Jeep, which is my 3rd Jeep, broke down last week with 1600 miles on it. We were stranded for 5 hours in a brand new jeep on our way to vacation, which was ruined. When we were buying, we were lucky enough to have a great sales guy. We had a great experience. When we needed their help with the current situation, they pretty much did nothing. I left voicemails for service managers, no return calls. After numerous contact attempts, I finally received a call, but that's all it was, a call. No action. No resolution. The Jeep is at another dealer, but Chapman did nothing to help us. The sales person is pretty much the only person at the dealership.who consistently replies. I don't know what happened to this place, the sales experience was great due in large part to D'Andre, but the management in both sales and service show no accountability for trying to make things right with a vehicle that broke down within 3 months. They got their sale. That's all they care about. That "valued customer" phrase they use is BS.

Karissa made buying my Mercedes GLA250 from Mercedes Fort Washington an outstanding experience. She…read morewas friendly, professional, and incredibly knowledgeable throughout the entire process. I appreciated her honest, no-pressure approach and the time she took to explain the car's features in detail. She made sure I felt comfortable and informed every step of the way. The whole experience was seamless and stress-free. Karissa truly made the difference in my decision to purchase from Mercedes-Benz of Fort Washington. Highly recommended!

I would give ten stars if we could. We had awful experiences just during our shopping process, at…read moreso many MB dealerships (lying about cars in stock, sales people with zero knowledge about their vehicles, and just really poor communication). We are so glad though because it led us to finding my dream car at MB FW, and the sale manager Matt M. communicated and made the deal come together quickly, he was fair, and transparent. He answered car questions and helped at least half a dozen times with my questions AFTER the purchase. Our sales associate Brittany (Meghan Markle twin) - she was SO kind, and SO patient. I was coming from a car that was almost 20 years old so my learning curve was steep. When we arrived she spent no less than an HOUR going through every last single button on the car and setting everything up for my preferences. She knew the car inside and out. We were floored, and didn't expect it but appreciated it beyond what we knew at the time because it was alot for my husband and I, both coming from our college cars that were before cars became so high tech. We appreciated her knowledge, after coming from another dealership where we tried to buy a car, but the sales woman couldn't answer ANYTHING, and kept pushing us towards a car she had in stock, when we had explained a bench versus captain seats were a non negotiable. We would have stayed with her for the search but she could not answer a single question about the car and also thought it was an electric vehicle until we pointed out it was a gas powered car with a battery feature. We lost out confidence at that moment. My husband and I buy and keep cars for the long haul and although car buying is an awful process usually, MB FW (Matt and Brittany specifically, went above and beyond on numerous occasions for us to make it a smooth transaction both before AND after purchase which is when you really learn about a sales persons character. We are so grateful.

Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

I had a positive experience buying a car here in September of 2024. No high-pressure sales push,…read moreand the dealership seems to have made an effort to streamline the car buying process. I was in and out in under 2 hours; a welcome change of pace from my prior car buying experiences elsewhere. That said, while I've only visited their service department twice - once for a flat and once for an air-filter sensor - I am very impressed so far with the service team. They seem very customer focused; again, not my usual experience with car dealerships. There appears to be a sincere effort to address the concerns of the customer as well as educating them. I appreciate this approach immensely. Faulkner of Willow Grove is definitely worth considering when car shopping as well as for service.

Explained to them the car had issues driving/moving and turning on...after 5 days on their care,…read morethey said they can't diagnosis because the truck doesn't have gas. Seriously! They then said the car just needed a new battery and gas. $400 for a battery, gas and service to then drive the vehicle away and have it turn off in the middle of the road 1 hour later... The weather is not their fault but it's also 102 degrees outside. Now the vehicle needs to be towed, have to pay more money for something that should have been diagnosed the first time. Please do better the first the time checking a vehicle.