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    Ridge Outpatient Columbus

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Ridge Outpatient Columbus

    Group fitness

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    Central Ohio Behavioral Medicine

    Central Ohio Behavioral Medicine

    2.0
    (4 reviews)
    8.1 mi

    This review includes my opinions of Richard [Rick] Curtis, LPCC…read more I reached out to COBM for help with my long standing anxiety and depression. They returned my message quickly, and the receptionists have always been polite, helpful, and friendly. I was paired with Richard (Rick) Curtis for therapy, and my God he has been a life saver. I explained to him my history (childhood abuse, nightmares every night for as long as I could remember, depression, panic attacks, generalized and social anxiety), and how I was currently feeling ( always feeling like something is wrong, or something isn't right, nervous, not sleeping or eating well, various psychosomatic symptoms). By my third visit that man changed my life. I was (now unsurprisingly) diagnosed with PTSD and with that I was finally treated in ways that actually helped me, where other psychologists had failed. My nightmares are almost nonexistent now, I feel like I have more control over myself and my life, i'm not afraid, I'm more confident. My first visit we established how I was currently feeling and the troubles I was experiencing, as well as what my goals were and what I hoped to gain from meeting with him. He introduced himself, outlined his education and clinical history (trained in EMDR therapy by Shapiro herself! As well as 40+ years of work with PTSD), and the different approaches we could take with my treatment. I was able to give him a brief understanding of my past, and he didn't send me off without first giving me multiple coping tools and exercises to use to manage my mental health until our next visit. After that, I kept a journal of the nightmares I had for the next week, and when I brought them back he was able to find the common themes between them (i'm inadequate, I have no control), so we could dissect exactly how my mind works which leads me to act and react in the ways that I do. We also talked through specific traumatic experiences that I could remember and he helped me understand why and how they were so significant in the long term to my mental health. We have done a lot of cognitive behavioral therapy (so helpful), and also have done exercises to address my somatic symptoms- which was extremely stressful for me and he was very flexible and understanding when I expressed my desire to stop the exercise. We have not yet gotten into EMDR therapy, but I'm getting to a point now where I feel like I might not even need it. He has been absolutely vital, if not the total life force, behind the improvements I've made mentally and behaviorally. I no longer feel like nothing but a product of the things that have happened to me. He has also been extremely helpful in helping me find better ways to react to things that happen around me just for existing in my family, and ways in which I can try to figure out what I should do in a certain situation if I were to come across it on my own without previous coaching. He has helped me see the world for how it truly is, instead of how my past taught me it was and how my mind interpreted it in an attempt to protect myself. I was almost reluctant to post this review because I don't want him to have so many patients that it affects his availability! However, he really deserves credit for how great he is at what he does, and how much he has helped me.

    This is my experience trying to become a new patient…read more 4/28/17 - Called and asked about becoming a new patient with Dr. Peter Zafrirdes, and the guy who answered the phone was extremely rude in my conversation and corrected me in the pronunciation of Dr. Z's name. Sorry about that, my bad. Then he transferred me to the New Patient Line to leave a voicemail where I did as such. No returned call. 5/9/17 - left another VM on the new patient line. No returned call. 5/17/17 - Went to their website and sent an email stating that this was my third attempt at contacting them. 5/18/17 - Received a call from Darci that if I was "still interested" to contact them. Really....What do you think!!! I called Darci back immediately, upon which I was told that Dr. Z was not accepting new patients. I explained that my doctor had referred me to him. She explained of course, b/c Dr. Z is the best doctor and went on and on and him. I thought my doctor was the best myself and he was about to retire but I wasn't bragging. She recommended Dr. Julie Guthrie which I declined as she doesn't have good ratings. She explained that there were staffing issues....staff had left and the rest were having to pick up the slack. So I asked will Dr. Z be possibly take new patients later in the year? She said she didn't know. I asked if I could call back and check, yes. SOOO.... 10/23/17 - left VM on new patient line. Note the message states not to leave multiple messages as they are busy with patients or calling patients back. 10/30/17 - attempted to leave another VM but VM is FULL (see 10/23.....I believe if the office were actually calling patients back and deleting the VM messages, it wouldn't be full). Sent and email via their website contact page. 11/1/17 - @ 4:55pm....well, as of this writing, I have yet to receive a phone call. In my opinion, I truly believe the office staff are blocking and preventing patients from actually getting assistance from this facility. I believe the office staff are the gateway to the doctors and other medical professionals in this office and if they are picking and selecting who gets treated or not, that's sad and can become detrimental. This is very poor busy practices not returning phone calls back to potential clients. P.S. - Dr. Z may be a good doctor (I'm sure he is) but his office staff are not making him or the facility look very good. I wonder if Dr. Z, the other doctors, and other medical professionals really know what's going on in their office...that patients are trying to get in to seem them but the office staff are not allowing this to happen. Upon my research I found others have had issues with the office staff as well. Unless management take notice, this will continue to be a problem.

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    PsychBC of Columbus Easton

    PsychBC of Columbus Easton

    4.8
    (6 reviews)
    7.1 mi

    I have been dealing with mental health issues for a long time and I was struggling to find any…read morehelp. It felt like every place I called couldn't see me for months or not at all. Yes, I had to sit on hold for 30 minutes to schedule an appointment, but I was able to get in right away and start working with two AMAZING therapists. I have a lot of struggles in the car and they would let me call reception before my appointments so they could walk me through my drive there! I even had a few panic attacks in the waiting room and they have ALWAYS been attentive, helpful and kind. I have enjoyed every single encounter I've had here. I always leave in an amazing mood and am looking forward to my next appointment. Because of my two in incredible therapist and they're amazing staff, I have been able to make a huge amount of progress in less than six months. Thank you for changing my life, PsychBC.

    Giving 4/5 due to the initial appointment booking process, which took literal weeks of phone tag…read more When initially scheduling, you call a centralized call center, not the actual office. No one ever answers, and if you leave a message, they call back anywhere from 5 minutes to 5 days later. Overall recommend, but I advise to call and literally wait on hold until someone answers - that's how I finally got scheduled. I was on hold for 74 minutes. HOWEVER, once I got an appointment (Easton location), I was seen quickly and have received wonderful care. The office is nice and the staff is great. I see Lacey Kolb, who is kind, compassionate, and sensitive to changing medications on a timeline I am comfortable with, as opposed to another practice I went to that immediately halted a med I had been on for 10 years.

    Ridge Outpatient Columbus - addictionmedicine - Updated July 2026

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