Extremely rude property manager named Colleen Jackson. I asked her a simple question about noisy…read moreneighbors, stating that I felt a noise complaint to the police felt extreme, so I'd like to see if she could address it. She was very rude on the phone and dismissed my request while bringing up past issues involving other people that I know nothing about nor have any involvement in. Next time I know to call the cops instead of Colleen the next time this neighbors are irrationally loud.

Would give them 0/5 if I could. They flooded me and damaged my ceiling LED lights and then refused…read moreto pay for it. Pride property management is one of the worse property managers in NYC. If you're looking for someone decent, steer clear of them.

My wife and I switched 3 brokers from other agencies before finding Ariel Couret from Jyson…read moreProperties. The apartment listings on their website looked way better than what we saw on others, so we decided to give it a try and called Ariel. He showed us 3 different apartments on the same evening, and we decided to take the second one even before we saw the last one. My wife and I were unfamilar with the renting process in USA as we came from Ukraine just a week ago. Luckily Ariel made all the details of the renting process clear to us. He also helped us to pay the security deposit and even gave us a lift home afterwards! We signed the lease two weeks after and we are so happy right now :) P.S. It could be hard to reach Ariel, because he is in great demand, but if you do, you won't be disappointed!

Ariel was extremely helpful and straightforward with what it takes to get approved for an apartment…read morefor this first time New York resident. He gives great advice. Give him a call!

These people have developer friends that they prioritize above any other buyer or seller. If you're…read morenot a developer they don't care about you. If you're a buyer, they'll sell their developer's house at a laughably high price. If you're a seller, they'll talk you into selling your house at a dirt cheap price and brainwash you into believing that your house is worthless. There are many other realtors in the area. Stay far away from these people.

We had a great experience with Barri Plawker. She helped us buy our new home in Englewood Cliffs…read moreand was there to support us along the way. Very responsive, detail oriented and professional.

-Found both SHIN CHUNG & owners he represented to be evasive, shady & condescending. Our neighbors…read moretold us that the previous owner (an artist), constantly w/ plumbing issues & did the roofing/repairs himself. No wonder, so many problems. And, NO INSPECTION before buying the home? = SO STUPID! -1st meeting in his office: Have our cashiers checks (Deposit, 1st month's rent, agent fees) & ready to sign. He throws a nasty curveball and tells us in Korean, so our agent couldn't understand, to pay also the last two months rent in order to sign the lease, which was plain wrong. But, we had to move quick. So, reluctantly agreed, but we were POed, even to this day. They knew we had money & took advantage of us. Later at the end of initial lease, owner texted us...'WHY NO RENT PAYMENT? 'Excuse me? We paid. Here's the check #, date cashed.' Imagine if we forgot, didn't stop the bank transfer for those 2 months? = DECEPTIVE! -Next, moved in & sewage pipe in basement burst. Shit water in the basement. Had to clean all this, not once, but multiple times (due to busted main sewage pipe in front yard). Vomited, covered in shit, while cleaning. Paid $20K to move in & clean shit. Literally, moved into a SHIT HOUSE! Couldn't use water, no toilet for 3 days. Had to call & BEG the owners that we could not live under these conditions. Our son was 1 yr old at that time. Then, only then, did they put us in a hotel while waiting for repair to begin. (NOTE: No refund or partial refund of rent.) Later, the owner had the gall to tell us in a rude tone that they were "VERY GOOD TO US" by putting us in a hotel. UNBELIEVABLE! = HE HAS HUGE GONADS! -Next, lots of leaking in garage. (Garage roof replaced...THANK YOU FOR "BEING VERY GOOD TO US!"). -Next, major leaking in living room (where our son plays) for 4 MONTHS (Why? Ask their POS handyman.) until fixed (but only small area replaced). Still, 3/4 of main roof the same old, unsafe illegal roof. -1st roofing company came & told them this was an illegal roof. Owners told them to leave. So, we asked if INSPECTION was done. Was asbestos, a known carcinogen, tested in the attic? Home tested for lead? Owners & Shin were ALL EVASIVE! (Note: WE PAID for asbestos testing later.) = LIARS! -UPON MOVING IN, NO FIRE ALARMS (& WINDOW BLINDS)! Had to demand they install them. Why? Because... -HOME NEVER INSPECTED BY CITY (DONE EVERY YEAR) FOR SAFETY! Why? Because.... -NEVER REGISTERED AS A RENTAL (CONFIRMED WITH CITY MUNICIPAL OFFICE) FOR 4 YRS, AS REQUIRED BY LAW. -ALSO OLD HOME - NEVER TESTED FOR LEAD BY A CERTIFIED INSPECTOR, AS REQUIRED! (Note: Had our son tested for lead.) = ILLEGAL!!! -Our safety not even worth the $50 registration fee? OR, DIDN'T REGI$TER BECAU$E?...Oh, never mind....$O IR$responsible. = PATHETIC! -Later, out of concern, asked another roofing company to inspect: Exact words in the report: "After the inspection, we found out that there are 4 ADDITIONAL layers of shingles (which is VERY UNCOMMON and DANGEROUS for whoever lives under this roof, as the roof may COLLAPSE from the weight) on top of the roof. The top layer is CRACKED, DAMAGED and you can tell from the shape of the shingles that the roof itself is approximately 15 YEARS OLD OR MORE." -This home is UNSAFE. Trust us, we didn't sleep well at night knowing this. One of us was in arm's reach of our son ALL THE TIME, ready to bolt for the entrance, in case. Really, this was how we lived here. = UNFORGIVABLE! -Seriously, Shin & owners....How do you sleep at night? How do you go to Church on Sundays, praising JESUS, knowing that there is an honest family, who did NOTHING wrong to you, living in an unsafe, illegal home? Did we lie, cheat or steal from you? You put our son, THE LOVE OF OUR LIFE, in harms way. YOU ALL SHOULD BE ASHAMED! = DESPICABLE!!! -With pandemic finally winding down & ready to get the hell out of here, notified owners we're not renewing. This weasel called soon afterwards, in his usual condescending voice, how he's bringing clients next week (Really? Home is not even listed.), how we should "COOPERATE". Shin, I know English is not your forte (Do you even have one?), but "cooperate" also has negative connotations, like....'Hey, tenant! When I bring my clients, keep quiet, pretend everything is honky dory, just put on your Sergeant Schultz hat on for us. OK?' -You then asked if we could move out early to accommodate the next tenant WITHOUT any consideration for us. NONE. It's about you, the owner & $$$. -Then, told you that we bought a home; We're not the one breaking the lease early. Shin: "Closed?" Moi: "Took 1 month." ALL CASH! KA-CHING! KA-CHING! Nice commission for our wonderful agent (also RE/MAX). Shin:  SILENCE...I can literally hear crickets....HUNG UP ON THIS POS! = PRICELESS! NOTE: EVERY MONTH, RENT PAID IN FULL & ON TIME, DESPITE LIVING IN AN ILLEGAL, UNSAFE HOME. Thank you for "being very good to us" and giving back all our deposit.

Had an amazing experience renting out my apartment through broker Conrad Martin…read more He walked me through each step of the process and was available through email/phone/text at pretty much anytime of the day/night. He did everything from giving me recs on how to have my apartment ready to cleaners/repair people, literally anything you can think of. Was proactive, would give me step by step guidance, and spoke with me personally when I would have any confusion. Would recommend Conrad and cooper&cooper to anyone in the market for either rentals or purchases!

Zena is the absolute best. She listened to our needs and presented three options for an out of…read morestate relocation that hit every criteria, off market and under budget. Most highly recommend!

I moved into this apartment in September 2024. Despite repeated emails, texts, and calls, I had no…read moreheat until December. I had to buy electric space heaters for myself and my daughter, but they constantly tripped the power. I had no access to the breaker panel, so we were left in the cold and dark multiple times until the next day when they will send someone to fix it. When heat was finally turned on, it was loud, unreliable, and sprayed rust-colored water. It made sleeping nearly impossible. The lease clearly stated that heat was included -- but that wasn't the case in reality. The building management was unresponsive and negligent. I would never recommend this place to anyone. Tenants deserve better. Thankfully, I've since moved and finally feel safe and comfortable. But this was an unacceptable and exhausting experience.

Their website says "professionally managed". At least PMA does answer their phones unlike the…read moreproperties they managed. However, they have never rectified (to my knowledge) any of the issues raised at the board meetings that are held at their properties. Once they actually rectify their property issues, then I will have a higher regard for their services.

thanks guys for selling my property so quick , special thanks to Mahmoud and his teamread more

Don't trust these people. Please save your money and time and find another realtor elsewhere.read more

Cannot praise this company enough. Working with them for many years and experience one positive…read moreexperience after another. Highly recommended!

My hubby and I purchased our first home thru Kate last year…read more All I can say about her is that she is very professional and trustworthy. I can be a super picky client when it comes to expensive purchases, but Kate was able to meet my expectations and needs. I'm extremely happy with my first home! Thank you Kate for all your detail oriented work and help.

The service we received from Kate was exceptional! As a first time home buyer, we knew next to…read morenothing about buying homes. We could not have asked for a better Realtor to guide us through the process. She also helped us to connect to her contacts for home improvements before we move in and so far I have very good experience with them all. Kate's experience and patience served us well. Kate is a true professional and in a class by herself.