Awesome newly upgraded ER. Staff super supportive. From the moment I set foot i was treated…read moresuperbly. Special kudos to Dr. Mahmoud Eid. 5 stars. Also image technicians Jocelyn and Allison. 5 stars God our newly revamped Hospital.

They are always professional, courteous, they can only do so much at once and they are just…read morefollowing orders. It used to be much worse, but they are great and they are attentive ever since they became part of Hackensack. They take really good care of me and I hope I'm not jinxing it. The employees are great, especially in the nurses. They are compassionate.

Not good at all , my last experience was not safe and taking good care of Patiente or situation. My…read morewife has mentally issues, suppose to be in observation or something, I submitted my wife last 2 weeks ago and the Hospital or Dr discharged her same day, She was not doing well so immdiately took her to another Hospital. very disappointed. Don't even send me the bill.

Don't do it to yourself! Giving birth here in June 2023 was my worst nightmare! Insanely bad!…read more Zero pain management other than drugs, not doula friendly, they do not listen to you at all. Such bad patient care that the nurse director who admitted me in happen to be the one often times caring for me and she was horrible. To try to make nice she came to my room to sit and chat when all I wanted to do was sleep and rest. When I wasn't latching my baby right she didn't even know techniques to help me, she offered a nipple guard. They left me an incomplete breast pumping machine and no one helped me use it. I have never before in my life seen one before that. I got actual breastfeeding education from YouTube.

I hurt my shoulder; I looked online, called to ensure I could be seen, completed online…read moreregistration in advance and paid for Uber there.... only to be immediately turned away by the front desk receptionist. She said they didn't have x-ray machines and shrugged me off when I asked if I could still see a doctor. Complete waste of time and money. Go elsewhere! UPDATE 2/1: Diagnosed by another clinic with sprained neck/shoulder and muscle spasms. I called (as requested below by the Manager) and they didn't even answer the phone.

I've been here a few times over the last 2 years for COVID testing and other things…read more Most recently I walked in for an ear ache and was in Walmart across the lot picking up antibiotics within half an hour . Works for me

Dr. Chouake Is the best. He takes his time to listen to your concerns and explains everything so…read morewell. Very knowledgeable Doctor. Very easy to talk to. Would recommend him as your family doctor. :)

DO NOT GO HERE EVEN IF YOUR LIFE DEPENDS UP ON IT! THERE ARE OTHER PLACES IN THE AREA!…read more My friend was denied care today because the ignorant receptionist assumed that what was wrong with her, without even looking, was a dermatologist-related issue. Also, she has Epilepsy. My friend conveyed she did not feel well, but the "receptionist" didn't want to listen. All she cared about was trying to get insurance from my friend, and then when she did and saw she had Medicare, suddenly she changed her tune and said that there was no doctor available who could help her. The receptionist told her that it was not a walk-in clinic (excuse me)? Like, wth?? My friend almost fainted. She was denied care.

Exceeded expectations on all counts. Timely…read moreConcerned for my well being Ordered a prescription that was filled in 30 minutes

Woke up feeling lousy but went to work. Eventually felt the need to get a COVID test as I was…read moregetting worse. Went to the closest place which unfortunately was AFC urgent care in Little Falls, NJ. I completed the online registration, went to the facility and check in with a rather disinterested receptionist. A few minutes later, I received a call from the facility, asking me why I was there. I stated, COVID test, and then was asked what for? I stayed again a COVID test, and she asked again rather indignantly, what for? I said a COVID test and that I was sitting in the waiting area. She then rudely said, Well we take the COVID tests outside. Her rudeness and dismissive attitude made me so uncomfortable that I got up and said I will go elsewhere. DO YOURSELVES A FAVOR AND DON'T GO TO THIS AWFUL PLACE WITH AWFUL, UNCARING RECEPTIONISTS.

This is a bad and incredibly expensive service. It costs $8000 a year but its very hard to get an…read moreappointment, they often don't find a solution. You then get referred to very expensive procedures that are not actually necessary but which make them money. The you get charged co-pays for hundreds extra that no one ever mentioned. Its basically a scam service for international students. Avoid if you can.

Surely, surely, this cannot be the best system they can come up with. When scheduling an…read moreappointment on the website you have to be there 24 hours in advance of the appointment time ON THE DOT, which is not specified anywhere. That means if you try to schedule an appointment at 9:58, you will be told there are no available appointments. You have to push the button to see available appointments at exactly 10am for a 10am appointment the next day, not a minute earlier or later. This means everyone who wants an appointment is competing to be the first person to hit the buttons once the appointment finally shows up. Appointments are also every thirty minutes, which means if you don't get the appointment you want, you now have to dedicate a day to trying over and over every thirty minutes. If you try to get an appointment by calling, it's really a shot in the dark. You might get a receptionist in a good mood who will schedule you in for a same-day visit, or you might get one of the many, many rude receptionists who will talk to you like you're a misbehaving child and do their very best to let you know they don't care about you or your problems. It's a roll of the dice! Maybe 1/5 possible receptionists are actually there to help people out, so the odds are always against you. On the good side, the doctors are decent once you finally get in.

I was treated here but I couldn't get any results. On top of that, when I wanted to see the doctor…read morebecause my complaints continued, I couldn't even see the doctor again They said that you will not pay me anything, we will get it from your insurance and they sent a 3000 dollar bill. Now, unfortunately, I'm looking for a new doctor, I hope my leg burning sensations disappear as soon as possible, I can sleep comfortably, I hope a real doctor will treat me.

I'm writing this review due to the fact that as a first time new patient visiting this office my…read moreexperience with the staff was a negative one. The healthcare provider's staff were unprofessional and ignorant when it came to implementing strategy or taking the appropriate steps in checking me in as a new patient. For instance, when complying with the guidelines provided by the healthcare provider personnel the staff member refused to respect my choice for reading my temperature with the infrared thermometer on my wrist. They refused and told me if I wanted to have my temperature read on that body part I had to show proof of my COVID vaccination card, which I found to be ridiculous, especially when I walked in taking the appropriate precautions wearing my mask, not denying for my temperature to be read. I believe, in order for the healthcare provider's staff members to improve their patient experience, they need to improve their communication skills and limit adverse events where patients as myself are asked to leave the office when nothing wrong was done on my behalf, all because the staff is not educated on taking the proper steps when checking in patients. if the staff were educated they would know that when reading with an infrared thermometer, the temperature can be taken on either the forehead and wrist as long as that body part of the surface is clean and dry as well as making sure that the thermometer is used from the ideal distance, and not directly on the skin surface in order for the temperature to correctly be read. In addition, from observation no where in the office did a notice read that the patient needs to provide proof of a vaccine card, or that is mandated to read your temperature on the forehead area of the body.