They are always professional, courteous, they can only do so much at once and they are just…read morefollowing orders. It used to be much worse, but they are great and they are attentive ever since they became part of Hackensack. They take really good care of me and I hope I'm not jinxing it. The employees are great, especially in the nurses. They are compassionate.

If you come here, expect to wait hours to be taken care of. Unbelievably long waiting times. I came…read moreto urgent care because of a really bad cut on my hand that needed some stitches. I WAITED 2 HOURS!!! Sitting in a corner waiting to be treated, the doctor said she would be back "in no time"... SIKE! She wasn't. I ended up going to a clinic, where they got me stitched up and sent me home in just 30 minutes. Come at your own risk. 2/5

Not good at all , my last experience was not safe and taking good care of Patiente or situation. My…read morewife has mentally issues, suppose to be in observation or something, I submitted my wife last 2 weeks ago and the Hospital or Dr discharged her same day, She was not doing well so immdiately took her to another Hospital. very disappointed. Don't even send me the bill.

Don't do it to yourself! Giving birth here in June 2023 was my worst nightmare! Insanely bad!…read more Zero pain management other than drugs, not doula friendly, they do not listen to you at all. Such bad patient care that the nurse director who admitted me in happen to be the one often times caring for me and she was horrible. To try to make nice she came to my room to sit and chat when all I wanted to do was sleep and rest. When I wasn't latching my baby right she didn't even know techniques to help me, she offered a nipple guard. They left me an incomplete breast pumping machine and no one helped me use it. I have never before in my life seen one before that. I got actual breastfeeding education from YouTube.

I hurt my shoulder; I looked online, called to ensure I could be seen, completed online…read moreregistration in advance and paid for Uber there.... only to be immediately turned away by the front desk receptionist. She said they didn't have x-ray machines and shrugged me off when I asked if I could still see a doctor. Complete waste of time and money. Go elsewhere! UPDATE 2/1: Diagnosed by another clinic with sprained neck/shoulder and muscle spasms. I called (as requested below by the Manager) and they didn't even answer the phone.

I've been here a few times over the last 2 years for COVID testing and other things…read more Most recently I walked in for an ear ache and was in Walmart across the lot picking up antibiotics within half an hour . Works for me

Dr. Chouake Is the best. He takes his time to listen to your concerns and explains everything so…read morewell. Very knowledgeable Doctor. Very easy to talk to. Would recommend him as your family doctor. :)

AVOID this office-If zero stars was possible we would give that. My father was a patient here from…read more2012-2016. We needed a letter recently confirming that he was a patient for immigration purposes. They tell me that they could only do the letter if we pay a balance from over a decade ago which was incurred due to their incorrect billing of his insurance. They wanted $1100+ immediate payment to write a letter! This is not a good place to go! My father regretted going there in 2012, 2016 and needless to say I can see why. The level of care is horrible! We were able to get a letter from one of his real doctors not this ghetto money hungry bootleg place. Shameful trying to extort $1100 from an 80 year old man on his deathbed to write a letter !!!! Shame on you Dr.Chouake!!!!

Exceeded expectations on all counts. Timely…read moreConcerned for my well being Ordered a prescription that was filled in 30 minutes

Woke up feeling lousy but went to work. Eventually felt the need to get a COVID test as I was…read moregetting worse. Went to the closest place which unfortunately was AFC urgent care in Little Falls, NJ. I completed the online registration, went to the facility and check in with a rather disinterested receptionist. A few minutes later, I received a call from the facility, asking me why I was there. I stated, COVID test, and then was asked what for? I stayed again a COVID test, and she asked again rather indignantly, what for? I said a COVID test and that I was sitting in the waiting area. She then rudely said, Well we take the COVID tests outside. Her rudeness and dismissive attitude made me so uncomfortable that I got up and said I will go elsewhere. DO YOURSELVES A FAVOR AND DON'T GO TO THIS AWFUL PLACE WITH AWFUL, UNCARING RECEPTIONISTS.

This is a bad and incredibly expensive service. It costs $8000 a year but its very hard to get an…read moreappointment, they often don't find a solution. You then get referred to very expensive procedures that are not actually necessary but which make them money. The you get charged co-pays for hundreds extra that no one ever mentioned. Its basically a scam service for international students. Avoid if you can.

This place is wretched. Everyone has attitude problems, even the doctors. Is someone abusing these…read morepeople? Three African American staff in the blood testing room (2nd level) bullied me. I am an Asian person. Yes, I am accusing them of Racism. The front desk staff can't be bothered to look up from their computers.

I was treated here but I couldn't get any results. On top of that, when I wanted to see the doctor…read morebecause my complaints continued, I couldn't even see the doctor again They said that you will not pay me anything, we will get it from your insurance and they sent a 3000 dollar bill. Now, unfortunately, I'm looking for a new doctor, I hope my leg burning sensations disappear as soon as possible, I can sleep comfortably, I hope a real doctor will treat me.

I'm writing this review due to the fact that as a first time new patient visiting this office my…read moreexperience with the staff was a negative one. The healthcare provider's staff were unprofessional and ignorant when it came to implementing strategy or taking the appropriate steps in checking me in as a new patient. For instance, when complying with the guidelines provided by the healthcare provider personnel the staff member refused to respect my choice for reading my temperature with the infrared thermometer on my wrist. They refused and told me if I wanted to have my temperature read on that body part I had to show proof of my COVID vaccination card, which I found to be ridiculous, especially when I walked in taking the appropriate precautions wearing my mask, not denying for my temperature to be read. I believe, in order for the healthcare provider's staff members to improve their patient experience, they need to improve their communication skills and limit adverse events where patients as myself are asked to leave the office when nothing wrong was done on my behalf, all because the staff is not educated on taking the proper steps when checking in patients. if the staff were educated they would know that when reading with an infrared thermometer, the temperature can be taken on either the forehead and wrist as long as that body part of the surface is clean and dry as well as making sure that the thermometer is used from the ideal distance, and not directly on the skin surface in order for the temperature to correctly be read. In addition, from observation no where in the office did a notice read that the patient needs to provide proof of a vaccine card, or that is mandated to read your temperature on the forehead area of the body.