I called in September when my fireplace (the only heat source in my living room) would not light…read more The guy who answered the phone told me that he would come over the next day to look at it. He showed up right on time (I didn't mind that he was reeking of marijuana, because he was polite and professional, and I was so happy that he was here because it was starting to get really cold). After looking at the stove, he told us that they would have to order a part and it should be here in a week or two. He also told me that since my contractor had sealed the fireplace in with our new tile, that we would have to hire someone to break open and then redo our tile job because it was illegal for him to work on this without having proper access. We hired someone the next day to cut the stove out of the wall. The fireplace sitting in the middle of our living room, and a big hole in the wall was wonderful décor for all of our Thanksgiving guests as we waited for over a month in freezing Montana temperatures and heard absolutely nothing from this company. Finally, when we called to see what was taking so long, we were informed that the part had not even been ordered. The owner told me that he would call me Monday morning, "no matter what" to schedule someone to come over and install the part. He didn't call. I finally called back two weeks later, and Nancy told me that the part was in, but they did not have anyone to come over to install it. I explained to her that I had no other heat source in my living room, and it was very cold in my house. It was obvious that she could have cared less, but she put me on the schedule for three weeks out. I waited. An hour before they were to FINALLY come out to install the part, the owner called to tell me that they weren't coming. I understand that they are busy, (we all are), but NOT ONCE, did I ever hear a simple "I'm sorry" from anyone at this company. That would have gone a long way with me. Save yourself the trouble and call someone else!

From the owner: Butte's Only Full Service Heath Shop…read more Silver Bow Hearth & Home is a locally-owned and full-service hearth shop in Butte, MT. Our team is made up of dedicated people who are constantly training and upgrading their certifications. The areas of expertise that we specialize in include fireplaces, solid fuel appliances, gas heaters, wood stoves, gas stoves, pellet grills, and much more. Call us today for more information.

Would recommend Jim to anyone. Good honest guy & great work. He is very very busy though, so it may…read morebe hard to book him. Installed our heating system winter 2021

My furnace stopped working so I called Mile High Heating and they came out to Anaconda and…read moreinstalled a new capacitor. Two weeks later the fan motor died, blowing a fuse in the process. I called Mile High Heating again and they were there that night with a replacement fan motor. They installed the motor and the fuse and the furnace has been working perfectly since then. I cannot say enough about the speedy and professional service I received. It was a very stressful situation, not knowing if I would have heat, and they were just amazing! Their rates are more than fair and their service is top of the line.

Melissa was incredibly responsive and helpful when I experienced a sewer back up in my home. Her…read moreteam did an excellent job of clean up. I appreciated their attention to detail and competent ability to remediate for mold. I would highly recommend them.

this is the worst, most dishonest business I have ever dealt with. they turned my account over to a…read morecredit agency after I was told "don't worry, you have time" by their dishonest secretary. the secretary before her told me that they would bill the liable insurance (not mine, the city, which was liable for a sewer backup). The next communication that I received regarding this matter was a very harshly written letter from a debt collector. i contacted Fine Fabric Care and they have refused to recall the debt! it is also possible that I had paid it in cash. The original letter that had prompted me to call them even mentioned they were unsure if I had paid as their previous secretary hadn't always marked accounts as paid. Even so, I was willing to pay the amount, then pursue them for double-dipping, as it appears likely that they have done so. trust these liars at your own peril

Initial communication was excellent and the crew was friendly. However, after rough framing was…read morepartially complete I noted several issues (out of square/plumb framing, improper hanger, some materials and spacings not to plan, loose blocking, toe nailing issues, missed fasteners, etc.). Instead of correcting the issues I was given the run-around then communication ceased. We had to spend the next few weeks correcting the framing errors, stud spacings, and ripped out the improper subfloor section and also had to pay another framer to correct a portion of their work. To say we are disappointed is an understatement. Initial conversations led us to believe MHIP was excited to take on the work and would provide high-level craftsmanship. After voicing our concerns, it seems they decided it was more worth their time to move on to bigger and better things rather than correct their errors.

Very nice people, super hard working and friendly. I definitely recommend this company! They turned…read moremy run down kitchen into a brand new one in barely any time and did an amazingly good job.