I am an 83 year old woman who has been a patient at the Chanhassen Clinic for 25 years or more…read more Dr. Jeffrey Sczublewski is my primary care physician. He is knowledgeable, thorough, attentive, and listens to my concerns and questions. He always explains things clearly. There are not accurate words to express my appreciation for his warm, gentle, and reassuring manner. Mary Brawn, Dr. Sczublewski's nurse, has returned to work post taking care of a grandchild . I was so happy to see her today because I missed her. She has a wonderful bedside manner. She makes patients feel comfortable with her warmth and professionalism. She is truly an asset to the medical team at the Chanhassen Clinic.

I'm a 68 year old male with recent health issues. I'm from South Carolina and my main concern about…read moremoving (aside from the weather!) was to find a GP doctor that could at least compare to my current one in SC. I had my first appointment yesterday with Dr Haschultz at the Park Nicolette facility in Shakopee, MN. if there is one thing I know almost immediately about people, is if they CARE about what they do and if you can count on them giving their BEST efforts. In about 65 minutes, he basically knew my medical history and set me up with 4 different specialists. Ortho / Gastro / Cardio / Pain. I actually was contacted by 3/4 via text before leaving this appointment, and the fourth early this morning! In my somewhat educated opinion -- you simply cannot do a better job than Dr Haschultz did and everyone else I met was very cordial and professional also. Hats off and a fairly serious load off my mind!!! David

Allina Health Wellness Visit Good personal attention…read more Staff was professional. After Visit Review is comprehensive.

After seeing my regular doctor for over 10 years, the downtown Allina Clinic closed, and I had to…read morefind a new clinic and a new doctor. I went to see Dr. Martinez for my annual physical for the first time, anxious and excited to meet the new doctor I picked. I made the mistake of assuming that my time with her would be similar to the many physicals I had before.Unfortunately, things turned sour the moment I saw her. My experience with my previous doctor was always about my care, and her full attention was on me to examine me and answer all the questions I had during the ~30 minute physical exam every year. There was nothing I couldn't ask her in that time that would trigger a different billing code other than an annual physical.Dr. Martinez immediately made my visit's focus about billing, wanting to change my appointment to an acute visit instead of a physical because I had questions and updates about my health--which was just standard practice between my previous doctor and me. I didn't have any new symptoms that had not been discussed with other doctors before, but somehow I got billed for both a physical and also an acute 30-minute office visit.My whole visit was 30 minutes long, which included my wait time while she was running in and out, wait time for labs, and the lab work itself. So even if she interpreted my general health questions and updates as something outside the scope of a physical, I'm not sure how she could bill me for a full physical and a 30-minute consult when I saw her for 20 minutes max--and I'm being very generous with that estimate.She was mean, argumentative, completely unhelpful, condescending, and used split billing as a predatory billing practice. She is the definition of how to take care out of healthcare.

I'm not sure what's in the water at SLP MG but absolutely everyone we've seen has truly been…read moreamazing. They listen, they problem solve with you, and they really care. To name a few of the ones we've had the pleasure to spend the most time with: Elisabeth Gilead, Krysten Johnson, Katherine Douglass, and Tara Randolph. But, we've enjoyed our experience with each provider we've met with! We've also been to the Saturday clinic in Plymouth a couple times and appreciate the weekend hours and the providers were wonderful there too. Additionally, the clinic provides same day appointments for current patients when needed if your child is sick. This has been incredibly helpful and we feel supported and a priority to the clinic. I'm very grateful my daughters have this special team taking care of them.

We have gone to South Lake for 18+ years and they have been, caring, consistent and knowledgeable…read more Highly recommend.

Got great care here. The facility is clean and waiting room has reasonable spaced seating so you…read moreare not jam packed in with others. The staff is helpful, knowledgeable, and respectful. The provider I saw did a great job of describing my issue, gave me two prescriptions which he said would clear up the problem and it did. The reason for only 4 stars instead of 5 is that they are not open on weekends at all.

Great experience at this Urgent Care! I dropped a dumbbell on my foot and needed to get it checked…read moreif it was broken. We went right when it opened and got in a room right away. All the staff was wonderful - I tend to be a little jokey/silly in these situations and they definitely lightened the conversation with me. Definitely helped me keep up my spirits since it was 8am. I was taken right away for X-rays, which took probably about 15-20 minutes. Within 5 minutes of being back, the doctor stopped in for results. I was very lucky to only have a bad bone bruise. The best part about the Dr. was that he gave me alternatives! I needed a surgical shoe and possibly crutches - but he recommended Birkenstocks being more worth my money if I would wear them since they're built the same as the shoe. He also recommended borrowing crutches from someone my height or checking goodwill before buying them from the hospital (since I wasn't sure if I would need them after a day). Overall, I was out by 9am and loved the staff. I always frequent this HealthPartners but this is the reason I always book doctors here!

I was having an allergic reaction and made my appointment online. I showed up at the scheduled time…read moreand I'm taken back to a room within a matter of seconds. I was so happy, up to this point. About one, maybe two minutes later, a woman named Yadira (forgive my spelling, my legs were swelling at this point and it was difficult to concentrate at all.) comes in with a note. She says that my care coordinator from HealthPartners had called and said I had to either go to United in St. Paul or an urgent care in Stillwater. I live in St. Louis park, that's completely on the opposite end of the metro, and as rush hour is about to start. I explained I couldn't be turned away, I was having an allergic reaction. Even though I am on restricted insurance, law dictates that we have to be seen in the case of an emergency. So, after leaving, I get a hold of Andrew from HP, he was just as confused as I was. He didn't call. He never even called the woman. I drove halfway to St. Paul and then I realized it wasn't safe. A moment later, my primary care doc calls and says that they cannot do that legally. They filled out a referral for that facility just to satisfy their paperwork. I went back because my doctor told me to. She said in no uncertain terms, "do not go home. You're having a reaction. You need to be seen today." I check back in and express my displeasure and disappointment. I explained the situation to them and the receptionist doubled down and said they have the right to refuse service. This is the actual note she gave me before she told me I would not be seen the first time. She lied, straight up. Not only did she lie, but she thought she was more qualified to make medical decisions than a doctor. I really can't wrap my head around this. She told me she was going to call security. I don't mean to sound like some old lady clutching their pearls, but never in my life. The handwritten note and the lie are what get me. I went to the hospital down the road which is extremely stressed on resources. My reaction could have been treated and should have been, at the urgent care level. I was trying to save myself and the health care system a lot of undue harm. Not only was it illegal what she did, but it's also just plain wrong. I realize it might not even matter, but I will absolutely be submitting a formal complaint. Who passes a note like that? I wouldn't even break up with my second grade girlfriend like that. There's a base level of respect and care that I feel all peoples are entitled to, today, that mark was missed by light years. I'm not a sue happy person by any means, I think there are so many unnecessary cases that muck up the system, but what happened here today exposed her and her employer to tremendous legal liability. It's not even about that for me though. I'm just in awe is all, I've never seen someone torch their job so vigorously. After she said she was calling security, her frown turned upside down. I'm glad I could make someone's day. In conclusion, if you're having a serious health problem that could become life threatening if not treated for a time, I would avoid this place. At the end of our exchange, the receptionist said, "They don't treat anything here anyways. They basically take their vitals and that's it," she said. As if she was trying to convince me I didn't miss out on anything. I hate this. I only like writing good reviews. I need to advocate for myself and this is part of that process.

This is my primary clinic with my primary Dr and I've had primarily good experiences…read more I see Dr David Lehman and he's wonderful! Great at listening, understanding, explaining, easy to talk to and has great support staff. They respond quickly to any calls/my chart messages about concerns or questions. All his staff is attentive to detail, respectful, professional, polite and personable.I've never had any issues with either him or his staff. I've had a few interesting interactions with staff at that clinic, but it's never been bad enough that I don't want to go back or file a complaint. Just minor scheduling errors, billings mishaps and such. I would recommend anyone looking for a primary care Dr to see Dr Lehman, he knows how to take quality care of his patiences!

I've been searching for a great primary care doctor and found him with Dr Deal. He listens & helps…read moreyou find solutions. The clinic staff was friendly & helpful. My overall health is good & continues to improve with a care team I can trust. Thanks for a quality experience.

Great professionals from the front desk, to technicians, nurses and doctors. HIGHLY recommend.read more

Staff member was walking the parking lot, going in and out of the office. I expressed my concerns…read moreto the front desk and they advised me to ignore it. I advised she appeared to be sick, stumbling in parking lot and was carrying a yellow bag that staff told me was a regurgitation bag and she had neuropathy. The incident was downplayed by the staff and NP. I was told it was not serous and that it was not an issue that this person was walking hallways and coming passing patients in the hallway. After my visit I was to wait in the room for the lab tech. After 20 minutes I opened the door to find an ambulance stretcher blocking the door to the room I was in, I watched as the loaded the staff member and took her away. The NP was in the hallway, and I advised her I had not had my labs yet and needed to use the restroom. I was directed to the restroom. Upon my return I went back to the room, sure the lab tech would be in soon. 25 minutes later a staff member came into the room demanding to know why I was still there. I explained I has been waiting for over 45 minutes for my lab tests. An acting supervisor came in along with the NP and said let's get your lab test done. I expressed my concerns for the staff member and how I was treated, exposed to staff members unknown illness who left in an ambulance. I was told I was overreacting to a slight cough, I was mistaken in what I witnessed, that they were short staffed, and that this office did not have a manager due to frequent turnovers. Later when I checked my chart notes. The NP notes stated that I was upset that a staff member coughed, and I was only there for 50 minutes in total. It did not mention that the staff member left in an ambulance and that I was forgotten for over 45 minutes. I report this and a letter was sent saying it would be looked into, and I would be receiving a follow up. Several calls and 5 months have passed with no updates or corrections to my chart

Quality of care was good, but beware if you don't pay your copay or coinsurance at the time of your…read morevisit. They never sent a bill then sent us to collections with absolutely no contact whatsoever from them. Would NOT recommend this clinic for that reason.

Grateful for this urgent care because I've had to stop by twice already but both experiences were…read morefairly pleasant. Not a super long wait time on Sunday mornings, although there isn't a lot of time to ask questions after your diagnoses since they move quickly. Staff is also always friendly.