JR and That Auto continue to set the standard for exceptional service. They diagnosed and repaired…read moremy Jeep Wrangler quickly, provided clear and timely updates, and stayed on top of every detail throughout the process. I trust their team to do what's right and to get vehicles safely back on the road. If you're looking for top‑quality work at a fair price, That Auto is the place to go!

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable…read moreprices. No upselling. Great crew working here.

I was hesitant about finding a mechanic who was honest and efficient. Zach's seems to be both. So…read morefar so good.

I have been a certified auto mechanic. But there are always things which I choose not to do on my…read moreown vehicles. I needed to get a rear main seal done on a Chevy Silverado truck. Additionally it had other gaskets and lines that needed replacement that I had no interest in doing personally. After a deep dive into reviews The only One that showed extreme positive reactions was Zach's. After having the work done I can honestly say without hesitation that I have never been to a better shop, been treated respectfully, fair pricing, honesty, communication, knowledge and skill, and fully standing by their work Zach's is the best period.

Had issue with wiring on rear tail light of 2015 Honda Accord EX sedan. Spoke with Eric, owner,…read morewho was very helpful. He explained what I needed, provided prompt repairs, and explained afterwards everything he did. I was more impressed by his knowledge of my issue, good discussuon of proposed solutions, his obvious expertise AND his very fair pricing. Nice person too, and shop has a nice waiting room. I recommend Maryland Motor Werkz in Boonsboro to all my friends and neighbors in the local area - from repair work to regular maintenance. Great small business!

Thank you guys for fixing my i8 in literally less then 5 hours! I am deff a return customer! Fast,…read morehonest, and reliable. Best service ever! I found my new mechanic for my BMW

They rebuilt my Honda automatic transmission last year. Very professional and courteous, but they…read more"improved" the OE unit with various modifications to "upgrade" the Honda design. One of the modifications was the installation of an external oil cooler, which is always a good idea, but I think they also installed what hot-rodders call a "shift kit". I wish they hadn't done this. It shifts very hard, particularly 2-3 and 3-4. I'll bet that this thing lasts the 25k warranty, but my motor mounts and CV joints probably won't :( If you use this shop, ask about the pros and cons of any potential modifications they will be performing.

My 20 year old daughter had a horrible experience at this shop. She said he was rude when she made…read morethe appt - our first red flag! We should have known better than to bring it to this shop. She wanted to know why the car was making a terrible sound. She dropped it off the night before and didn't hear a word from him until it was time to pick up. Upon arriving, David said "I can't do anything, take it to a dealer and it's $140 because we hooked it up to a scanner" - He never called to ask if this was okay and explain to this NOVICE customer if she was willing and able to pay $140 for the evaluation. He also made her wait in the lobby for 25 minutes prior to giving her the fabulous news! Incredibly disappointing! We will never be back and will share our experience far and wide! :( No wonder why women are afraid to take their cars to mechanics!

I have been taking my vehicles to them for the last 3 years. Excellent communication. Accurate…read moreestimates. Good Honest and friendly people. If you have to leave a message they get back to you quickly. I would give 6 stars.

used to be great with great pricing and just old school honest. now, not so much and they always…read morefind something that requires another fee. not my shop anymore

Jim is the most honest mechanic I have had the pleasure of working with. He does a wonderful job,…read moreand if by small chance something is not completely to my satisfaction, he remedies the situation without attitude. His prices are MORE than reasonable, he never is out to "rip you off" like so many other mechanic shops. Scheduling is a breeze in that I always recover the vehicle on the agreed date barring any issues with delivery of parts to his shop. If there is a delay, I am notified and the work performed as soon as the parts come it. Jim is patient, respectful and honest.......give him your business, you will be glad you did!!

Very strick but good quality value is excellent,Jim is the owner of the business an he is also a…read moreMechanic,he is very good of everthings,that's the reason why i always go for my car to fix!!

I have no idea what their repair shop is like, but avoid the gas station and mini-mart at all…read morecosts. As a neighbor to this business living just a few blocks away, I've always tried to support it. I stop 3-4 days a week for gas and snacks/caffeine. Today was the final straw. For the third time in less than a year I parked in a marked spot and was walking into the store when an employee stopped to tell me I couldn't park there. The first time I was told I was parked too close to their driveway. The second time I was in a spot for customer drop off. The third time, today, I was told the spot I parked in was saved for cars they were done working on. I pointed out that if they just marked spots I'd gladly park in them and the rocket scientist employee told me they had spaces marked with lines...you mean like the space I was parked in??? He pointed across the way to the customer drop off area, where I'd previously been chastised for parking. I said they needed spaces marked for store use or at least a "don't park here" for the reserved spots. He didn't want to hear it so I left. I'll be taking my business to 7/11 from now on, which is less convenient but where they appreciate business. Idk if they are any good at vehicle repair but they suck at customer service and I won't be back. They are overpriced on their drinks and smokes anyway, so I won't miss them or their nasty attitudes. Mark your reserved spaces and understand that a customer spending $10-$15 a day 3-4 times a week is a loss, especially since the problem is caused by your mechanics being grouchy and lazy.

Kept upgrading my jeep. These men are amazing. If you want to get help and are patient the key…read moreword here, you get amazing results. I will share all and the last one Mark laughed at, I am trying to get him a picture of it. These men work hard and women. If you want things done in "minutes" and you are in a hurry to get life going and little patients then I would recommend Jilly Lube if you want what you want, here. Thanks team, vr, D Doc! SEMPER FI

2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.

Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.