My family and I were in Austria for a vacation and had zirbenschnaps at a restaurant. We loved it and everywhere else in Austria we couldn't find this liquor. I contacted the restaurant, which gave us a number to the distillery, who then gave us the number of Reiger Weinloft. They had never shipped to the United States but a woman named Sylvia helped me through the whole process and constantly emailed me back with helpful information. Sylvia and the company were very helpful and I was able to get the shipment to the U.S. I rarely go on yelp to give reviews but this company and specifically Sylvia deserve 5 out of 5 stars. Excellent customer service. read more