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Rieves Katy MD PC

2.3 (3 reviews)

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Western Colorado Physicians Group

Western Colorado Physicians Group

1.0(2 reviews)
1.7 km

Turned in new patient paperwork for my husband. It took 5 weeks to get a response from them. They…read moresaid they wouldn't accept him as a patient with no explanation at all. My husband was in pain for those 5 weeks we waited. Totally unacceptable way to treat people who need medical attention. When I called back to see if another doctor in the practice could take him, they once again refused to help me.

I never leave reviews, but after the way I was treated this morning I felt that I had to leave one…read more I tripped going into an elevator on Friday night and cracked my skull on the back of the elevator on the bar in back. I went to the ER and on their discharge papers that they gave me, they wanted me to go to my primary doctor within a week. I called Monday, got an appointment set up for Wednesday at 10:15 a.m. Due to unforeseen construction on the Redlands, we were 10 minutes late to our appointment and they turned us away and told us we had to reschedule to another day. Keep in mind I had a massive accident (skull fracture, forehead, swelling face is purple with bruises) but I could not get in to see my doctor. Now I need to see a doctor who is unaware of my previous medical issues and knows nothing about me, all because I was 10 minutes late. I know she has a job to do, but should there not be exceptions? Especially to someone that came in looking like me. Where was the compassion?

Rieves Katy MD PC - familydr - Updated May 2026

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