Our air conditioning died recently. I called Cook basically because I just happened to remember…read morethe name - from a commercial or something. I am incredibly happy that I made that call. From the moment I called, all the way through the process, and even after the sell/installation, the employees of Cook Heating & Air have been courteous, professional and just plain nice. Angie on the phone, Troy with the service call, Mark and Kevin with the installation - impressive, knowledgable, patient, honest...this is how a company is supposed to treat its customers. I would not hesitate to enthusiastically endorse Cook Heating & Air. Our new geothermal system is amazing thusfar - pretty much a constant 68 degrees - even when it's in the 90's outside. Perfect. Thanks Cook!

Outstanding group of people! Troy & Brian-They were excellent technicians. Both were punctual,…read morefriendly, and extremely knowledgeable about my furnace. Each question I asked was given a great response which put my mind at ease. I appreciate their efforts and will continue to use Cook Heating and Air in the future. Jay & Chris-They did a great job on the installation of ducts in my house and their repair work was exceptional. The job was completed in a timely fashion, and there wasn't a mess left behind. Angie-She is a great customer service representative, and I was very pleased with her coordinating abilities. Denny-He is a very honest and trustworthy owner. You can be sure that he will only repair what's needed and he won't try to sell unneeded services. Once he quotes you a price, he will always honor it.

Have used 32 Heating for 1year + excellent install an air conditioning last May a company that…read morereally cares about customer even when busy they give you the best service possible 5star plumbing . Also explains everything about service being done. Not pushing sales of new equipment unless it's unrepairable. The big companies in this area are sales driven.

From the owner: With more than 15 years experience, 32 Heating and Cooling is dedicated to providing our customers…read morewith the best quality at a great price. We are here to build relationships with our customers and communities and provide our employees with a great place to work. We look forward to working with you!

our ac unit stopped working and we calling in for help. I was at work when they arrived and when I…read moregot home I was told we needed a whole new unit and that the compressor is shot. They left a note stating they could test to see for sure if it is the compressor but that it would require a capacitor and a hard start kit and that would cost me $1,900. I took that note into conners AC Supply and was handed those two parts for $35. 2 minute youtube video showed me how to install these two items. While he did try to overcharge by over $1,800 he was right about it needing replaced. I gave benefit of doubt and called them in about the unit. They sent a saleman whom started his bidding at $28,0000 for a new unit. I grabbed the specs of the machine he was offering me and got one more quote from myers for $4,000 whom actually charged me $3,600 for an easy job. Long story short everyone, these guys are scam artists. When I told them I found a better deal, they offered to match. for $24,000 cheaper than their initial offer.

Had these guys come out to do am inspection on my WORKING furnace. After the guy left it didn't…read morework. I work on thing way more complicated than furnaces at work so I figured it out and fixed it. Week later had another problem. So I called them to come look at it. Told me it would be 2k to fix. I called to get another opinion and the guy had it fixed in 30 min and cost me 75$. I'll never use them again. Also it was 1 guy that messed it up the first time. Then it was a different guy that told me it would be 2k to fix. Wish I could leave negative stars

During a below zero cold snap furnace was having issues with stage one and stage two communicating…read moreand operating properly since the customers with no heat were ahead of us for priority service which we understood. Tech came out at 1 o'clock saw orange flame which is incomplete combustion and can cause carbon monoxide to be released instead of investigating the cause. He turned and told me we couldn't use the furnace. He ordered a furnace told us we would be at the top of the list since we were now customers with no heat. The next day, I got no updates on how long it was going to be our house was 37°. I was worried about pipes freezing we bought space heaters which were ineffective in such a big house. I was so cold it was making me feel sick. I called Tuesday. Left a text with one of the technicians about the status of our furnace because the cold house was affecting our dogs. My husband couldn't sleep because the house was so cold and the space heaters were not warming enough Wednesday arrived. I called the office and I got a secretary who couldn't care less about our predicament of a freezing house waiting for the furnace. She sense that I was unhappy and said that the office manager would get back to me right away. six hours went by still nothing to say the least we will never use this company ever again we saw they were other bad experiences including our bank manager was talking to my husband about how horrible this company is.

I was really impressed with Seth and his honesty regarding a quote for replacement of our furnace…read moreand AC unit. Both are working fine but another company who did some recent repairs recommended both needed to be replaced. Seth offered his expert advice without a big sales pitch and presented a plan for action should we decide not to replace right now since both units are working fine and offered guidance on what they could offer if either stops working. His estimate was significantly less as well. They scheduled the consultation quickly too! We are new to the area and my husband asked for recommendations from co-workers and without hesitation, several recommended Hay-Bush and now we can see why!

He was able to get me on his schedule fast and did a great job. we had him install a new ceiling…read morefan in our bedroom and his prices are great!

From the owner: Your local handyman service that prides themselves in craftsmanship and integrity. Give us a call…read moretoday for an estimate. Service Done Right!

Have used this repair company for since 2018 didn't have a problem until NOW I made appointment…read morefor a refrigerator that's 3years old . The technician never showed no call or text no show. ? appliances are these days and warranties are a joke too! Customer Service had gone to the dogs lately ! We're screwed there are no incentives for service industry to improve most of these companies have no young people wanting to do this work. And with a BIDEN/HARRIS economy most can't afford to get anything fixed either.

Awful, just terrible customer service. Absolutely unbelieveable that they stay in business without…read moreanswering their phone. I tried 15-20 times throughout the week to contact him and he just doesnt answer, no matter the time of day. The only time he picked up is when I blocked my number! After finally getting in touch, he acts like I'm the nuisance, telling me he isnt "willing to drive 70 miles" to do his assigned job. There's simply no need for a rude tone or to exaggerate distance when I live 30 miles from his store. Also, the only reason I was calling him is because my Home Warranty assigned my claim his shop. I had no choice, Dennis. It's crazy to me that a place can stay in business through warranty recommendations in small towns when they wont even travel outside of their own small town. We could have solved this a week ago had you simply answered your phone. Garbage ass company

My a/c unit went out in June of this year. Harold came out & found that the 24 year old unit had…read moreserved its purpose & the cost to repair the unit made no sense this late in the units life. So I elected it was time to update the unit. Harold did so & the new Rheem a/c unit provide us with an enjoyable Summer. The electric bill decreased over 15% from years past! It was at that time I decided it was best to plan on replacing the 24 year old furnace this Fall. Harold recently replaced the old inefficient gas heating unit with a Rheem 95% unit & we couldn't be happier. Two days after the replacement was completed the weather dipped into the lower teens & the new unit kept our home warm & toasty. I now have a complete new dependable HVAC system for years to come thanks to Harold & his associate. No homeowner looks forward to the cost involved in 'Big Item' replacements to their home but having the new system installed was definitely an enjoyable experience. We now have peace of mind knowing we not only can rest assured of a dependable HVAC system but we also have the expertise of Harold shall service be needed. Thanks again Harold.

Great heating and air!! Fast and friendly. Was very reasonable in price. Explained so I could…read moreunderstand what was needing fixed. I would highly recommend to any and all.