Updated Review (Post Follow-Up Call) Following my initial review detailing my experience with this company, I had a subsequent phone conversation with the same representative. Regrettably, the conversation turned confrontational, with the mention of potential legal action in response to my review. It was an unexpected and disheartening escalation, particularly in the realm of customer service, where maintaining a positive relationship is crucial. During the recent call, the representative mentioned that they inquire about the marital status of male clients and request the presence of a "wife" during quotes. I find it disappointing if this assumes all clients are heterosexual, and I raised this concern during our conversation. While I personally doubt the accuracy of this practice, it's based on my own observations and experience speaking with the rep. Additionally, I was addressed as "Mrs. F***" during our second call, reflecting another assumption about my personal details. I clarified that I did not take my husband's last name. The representative also disclosed that my initial call was recorded, implying that calls are recorded without explicit consent. While recording one-party consent is legal in NY, best practices suggest informing customers of recording at the beginning of a call. Regardless, I hope the recorded call aids the company in learning and improving. I am disappointed in the overall customer service experience, especially considering the company's positive reputation for roofing and siding work. There could have been a more constructive and respectful approach to addressing my feedback. It is disheartening that instead of reviewing and evaluating my feedback, the company's immediate response involved legal threats. In my opinion, successful businesses actively listen to customer feedback to enhance their services over time. My suggestion is to embrace feedback constructively rather than resorting to legal threats or confrontational communication, as this can inadvertently escalate situations. Below is a concise revision of my initial review, offering additional details for the benefit of women managing exterior projects. Edited Review: I am currently renovating an investment property in Suffolk, handling the interior work with my sister, who is also a carpenter. We sought to outsource the exterior work. Within 30 seconds of my first call with this company, I was asked about my marital status. I mentioned having a husband, after which I was informed that a meeting would need to be scheduled when my husband is present. Unfortunately, no questions were asked about the project or decision-makers. In reality, if anyone should be present, it is my sister, who is my project partner. The company's assumptions, which felt sexist to me, prompted this review. This experience led me to question if the company would similarly request the presence of a wife for male clients. I believe in women supporting and empowering each other in this industry, and unfortunately, this was not my experience. read more

This is response to the one star review. There were ten apartments close to the job, split between the 3-family house that got the roof and two neighboring buildings. Nine apartments worth of occupants were delighted to see the roof get done, and chatted nice with the crew. No issues. One apartment occupant was quite emotional, in a bad way, not sure why. No amount of apologies seemed to work. The houses are quite close together, separated only by a driveway. The crew scrambled down 3 stories to move ladder from driveway each time the other reviewer came into sight, but that seems not to have been good enough. No offers to wash car etc were accepted. Other neighbors were fine with parking in street while the job was underway. Everyone else is glad to see improvements to the houses we live in. For the claim that roofing specialists are all illegals, this is a sorry political slur, and I wont get involved with that sort of thing here. I can say each person on the crew is a bright happy person who works very hard for their company. Nice people. We got the permit and the inspection was fine. Thanks, and you can trust Max at Right Angle builders to do the right thing. read more

I can't say enough good things about this company. From the first phone call to the final walkthrough, everything was handled professionally and with great attention to detail. They replaced both my roof and siding, and the transformation is incredible. The crew arrived on time every day, worked efficiently, kept the property clean, and treated my home with respect throughout the project. Communication was outstanding. Every question was answered promptly, and they kept me updated every step of the way, so I always knew what to expect. The quality of the workmanship truly stands out, and it's clear they take pride in doing the job the right way rather than cutting corners. If you're looking for a roofing and siding company that's honest, reliable, and delivers exceptional results, I highly recommend them. The entire experience exceeded my expectations, and I wouldn't hesitate to use them again or recommend them to friends and family. read more

AAA+. The best contractor we have ever worked with. Precision and quality workmanship at its best. We replaced our old vinyl siding, gutters and leaders, 4 new basement windows, new stonework on porch and garage and replaced a old sliding door with a new window. Maxwell and his crew were on time each day and were courteous and professional. They go out of their way to please you. Our house is the best looking house on the block. Many of our neighbors came over and commented how beautiful our house looked and how they admired the workers and workmanship. Everything is upfront and above board. Communication with Maxwell was wonderful. He was on the job personally each day to check progress and make sure we were happy. I recommend this company highly. When my roof needs to be replaced, they are the first company I will contact. Can't say enough about this contractor. He and his crew are the best. And the price is right! read more

I've had leak problems with poorly installed skylights on my roof for years. Over the years, multiple roofers have tried resealing, patching,re-flashing etc., and several others refused to even try, proclaiming the situation hopeless.This brought me Max, a personal friend recommended, and had nothing but wonderful things to say. Max had a solution that was never presented to me. I was very happy with his work. The recent "Bombcyclone" had caused additional havoc to the roof, losing 25% of the tiles . Having special order tiles and rain in the near forecast, I was a wreck. Max came over immediately and came up with a solution that spared my home of any additional water damage. Max is professional, responsive and really cares about his customers. Something that is a rare commodity these days. He will always be my "go to guy" and will always get my recommendation Selena / Holtsville read more

We recently had the siding on our home replaced by Right Angle Roofing & Siding, and the results are incredible. The transformation completely changed the look of our house, and we've already received several compliments from neighbors. From the first consultation to the final walkthrough, the entire team was professional, knowledgeable, and easy to work with. They helped us choose the right color and style, kept us informed throughout the project, and made sure everything was done to a high standard. The crew was punctual, respectful of our property, and cleaned up thoroughly at the end of each day. The quality of the workmanship exceeded our expectations, and the attention to detail really shows. If you're looking for a company that takes pride in its work and truly cares about customer satisfaction, I highly recommend Right Angle Roofing & Siding. read more

We had a storm on Sept. 2nd which created a leak in our master bedroom. Later the same month, things escalated when a very heavy downpour hit us and the leak became huge. I called an insurance adjuster and set things in motion. A friend of mine used Right Angle Roofing & Siding and was very happy with his experience. Maxwell stopped by and we went over everything. He was spot on with the estimate and the work started within about a week and took just one day to complete! Rip off the two layers of roofing, check the sub-surfaces, and then install the new GAF roofing. Then they cleaned up the yard and everything was done in just ONE DAY! Amazing! Thank you Maxwell, Frank & Crew. You guys were on your game. I would recommend them without hesitation to other family members and friends. That is how good they were! Eric R. read more

My husband and I bought a very old farmhouse and needed a roof badly. I received estimates from several roofers and all were shocked at the extent of the job needed. Max, the owner of Right Angle came, and put us at ease and offered an affordable estimate. The roof was done in 2 days. He also redid some of our chimney work on our second house on the property, as well as putting in vents on our chicken coop. Max and his workers were beyond efficient and the place didn't even look like a crew of workers were here ... the property was left immaculate. Throughout the entire process, Max explained everything to us, provided before and after pictures as the work was being done and always had a cheerful disposition despite the well over 90 degree temperatures. I would highly recommend this company. read more

Right Angle was recommended to me from a co-worker. When Maxwell came over he immediately climbed up on the roof for a complete inspection. My house being 100 years old had 3 layers of roofing materials that desperately needed to be replaced. My insurance company was putting the squeeze on me to get it done or face cancellation. From Maxwell's estimate presentation which was lower than I was anticipating , I knew this was the company I wanted to do the job. Well after 2 days of his guys working in the freezing cold and wind (oh yeah It was January) I had 4 new roof sections completed. Maxwell was so adamant that my driveway and yard were nail free , he was helping out with the clean-up. His crew was very courteous and professional. I would highly recommend using them. read more

I recently had my roof replaced by Right Angle Roofing & Siding, and I couldn't be happier with the experience. From the initial estimate through the final cleanup, everything was handled professionally. They took the time to explain the entire process, answered all of my questions, and never made me feel pressured. The crew showed up on time, worked efficiently, and completed the roof in just one day. When they finished, the property was left spotless, which I really appreciated. The new roof looks amazing, and it's obvious they take pride in the quality of their work. If you're looking for an honest, reliable roofing company that delivers excellent workmanship and great customer service, I highly recommend Right Angle Roofing & Siding. read more

I had an excellent experience with Right Angle Roofing & Siding from start to finish. Our remodeling consultant, James, was knowledgeable, professional, and took the time to explain every step of the process without any pressure. He answered all of our questions, kept us informed, and made sure we felt confident in our decision. The crew was punctual, respectful of our property, and did an outstanding job on our new roof. The workmanship is top-notch, and the cleanup afterward was just as impressive. If you're looking for a company that stands behind its work and truly cares about its customers, I highly recommend Right Angle Roofing & Siding. Ask for James--you'll be in great hands! read more

During one of the wind storms we had a piece of siding fall off ~ again. My husband had put it back up a few times but it wasn't holding. This time I noticed a lot of pieces were loose around it. I called Max, whom my mom had used and was thrilled with and asked if he would be kind enough to take a look even though it was a small job. He came by that same day to look and was back the very next day to fix it! Excellent communication, professional, attention to detail, and reasonable rates are just some of the reasons I will continue to use and recommend Max of Right Angle Roofing & Siding read more

Max is the best! And his install pros do an amazing job. Max educated me on roofing fundamentals, provided me with reasons for my leaks and solutions to my problems, educating me through the process! Max puts his whole heart into every project, making sure everyone meets his standards, every nail or scrap is picked up after, and stands behind the product he builds, reaching back out to me a couple weeks later to make sure no other issues involving roof/leaks are occurring. He is the best and I wouldn't use anyone else! read more

Look no further... You won't find a more knowledgable, professional, thorough,honest, or nicer contractor than Maxwell. His attention to detail is second to none, as it is imperative to him that the finished job is impecable. He replaced my roof, gutters and skylights and made other minor repairs as needed, as my roof was very old. Furthermore, he uses state of the art products and has a very nice and talented crew. My house looks beautiful and I am confident that his work will last a very long time. read more

I had an outstanding experience with Right Angle from start to finish. The team was professional, punctual, and kept me informed throughout the entire process. The quality of the workmanship exceeded my expectations, and they left my property spotless when the job was complete. It's clear they take pride in their work and genuinely care about customer satisfaction. I highly recommend them to anyone looking for a reliable, honest, and skilled roofing company. Five stars all the way. read more

We had noticed that many of our neighbors were using Right Angle Roofing so we asked them if they were happy with Right Angle and they all gave us rave reviews. Maxwell was wonderful to work with and his crew too. He has GAF Master Elite Certification which made us feel confident that they would do a great job. The pricing was great too. We highly recommend Right Angle Roofing. My son is purchasing a home that needs residing and he will be hiring Maxwell to do the siding. read more

We had an excellent experience with the roof project. The process was seamless, highly productive, and completely transparent. Every step of the project was handled with professionalism and efficiency. Maxwell, the owner, is extremely experienced, knowledgeable, and a joy to work with. His attention to detail and commitment to quality made the entire experience smooth and stress-free. I would highly recommend this team to anyone in need of roofing services. read more

Right Angle builders did an awesome job . I was nervous and concerned but Maxwell assured me that I would be satisfied and I was. They use top quality materials and you can't be more satisfied with their warranty. Look no further Right Angle builders is the perfect roofing company for you. Make one call and Maxwell take care of the rest!!! Must aslso add that they were extremely neat!!!! Left no trash or debris behind read more

the owner and workers of Right Angle were on time, worked hard, and did all they said they would do. their work was professional and the over all result added to the value and look of my property. I would use them again without a second thought in fact this was my second time with the same good results. read more