nowNEW The owner…read morehere is very rude and hangs up on parents when she is unable to account for her staffs lack of policy awareness.She called and assumed without speaking to her staff of an incident with my child. Instead of taking accountability of a lack of training. Please notate who you speak with for any concerns. I will list here why you should pick somewhere else to go. 1. If your child has SN and needs OT and has sensory issues pls find a place that has therapists that are certified in sensory integration. For 2 years i requested help with this and all they could do is give me sheets of paper from the internet eventhough they kept saying they knew how to work with OT of which they didnt. I took my kid to another OT specialty office that was certified and they questioned the quality of therapy my child was getting due to this. 2. Their secretary when she first started called babies cant wait to get my speech cancelled after we had a friendly convo about aba and she told me she was vehemently against it..when i called babies cant wait the coordinator confirmed a helping hands rep called them to advise this and apologized thaf she had no reason to go out of her way to do that. My speech thankfully was never cancelled. My baby was newly diagnosed and i had no idea at that time aba was such a heated issue. 3. Lack of transparency. The owner calls and yells at me not recognizing her staff fave the wrong info or made a wrong decision about a question my husband asked Instead of calling to ask.i was berated after two years of goijg to this place told i wasnt an involved parent. If you just need an in and out place go here. But if you want a therapist that really understands sensory issues and is able to work on that instead of just felling you to get a vest and or trampoline go to a place where therapists are certified in sensory integration. I wasted 2 years going here thinking they need what they were doing. If you need to find out who is go on the website online to confirm any therapist has certification. Again always get a name and be transparent. Cos their staff isnt even aware of their own policies and will blame you. And the owner is not aware or accountable to her staff not knowing policy and will blame you for it.

Tracy hands down is a godsend. She worked with my son from the age of two to 4. She is patient but…read moredetermined. She can make him do the hard work but she makes it fun. One time she got sick unexpectedly and we found out when we showed up and it was a no go. He looked forward to Ms. Tracy as part of his weekly routine. Unfortunately we changed insurance and I dropped the ball not thinking of his speech therapy but all the other doctors‍ he's not there at the moment so I work with him at home. We tried other therapists in the past but they don't make him work like Ms Tracy so it's a waste of time bc his visits were only 30 min. She's excellent at what she does.

I am so grateful to the owner and staff at royal faith. My father has dementia and it has been…read moretough on us. We shopped around for help and couldn't find anyone affordable or dedicated to caring for my dad. I was so stressed and couldn't deal with the pressure. I spoke with the owner and she gave me the best rundown of billing and services. She reassured me not to stress and was able to start within 24 hours after we completed all documents. My dad is treated like family and he's smiling more often now. I would recommend this company to anyone that wants quality service and wants their loved one to be cared for like family.

We considered several facilities in Gainesville for my older sister who was experiencing memory…read moreissues and was diagnosed with dementia before choosing Ashton. Curtis and Max have been very caring and compassionate. We have never regretted our decision. Their staff and Georgia Hospice Care gave her incredible support through the end of her life. Cannot praise them enough.

My sister was in this facility for four days, they charged $3500 month plus they wanted another…read more$1000 up front. unfortunately my sister passed away four days in and they won't give any type of a refund!! half of the $4500 would have been ok. I'm sure I signed something saying it's $3500 a month it was a booklet of pages to sign. These companies taking advantage of the elderly is so sad and immoral. I don't know how they sleep at night. I might add that almost none of the people working there speak English or understand it! they have an app the elderly have to speak into so the girls can understand them. if they sickly or disabled it is very hard to communicate! The girls then have to speak Spanish back into the phone so the elderly person can get an answer. CRAZY! PLEASE! be careful where you put your loved one's apparently there are a lot of places taking advantage of the elderly! It is so sad.

My father was in Manor Lake Gainesville Assisted Living for 3 years. The day to day living at Manor…read morewas nice for him. The environment is modern and upscale and for the most part a great place for an aging parent to be. The relationships cultivated with staff and other residents plus the daily activities was a great change for my father after my mother passed. But this is not why I am writing this review. My father spent the last several months in and out of the hospital coming back unfortunately under hospice services. His relationship with the administration and staff went immediately from resident to loved one. My father recognized he was home and the staff started around the clock services for 4 days straight during an ice storm providing continuous care to ensure his comfort during his final days with us. As his son, watching these ladies care for my father each day like he was their father proved to me that there was not another place I would have wanted him to be. The loving care received for my father in his final days is why I am writing this review on behalf of Manor Lake of Gainesville. Loving care when it counts is what you hope for when you and your parent are searching for an assisted living space. Day to day things happen no matter where you and your parent decide to go, that is the human experience, but when it truly matters, the staff at Manor Lakes proved their love for my father and that my friends is hard to find anywhere.

My mother was in the care of Manor Lakes Gainesville and while the care she received was excellent…read morethe administration was a bit sleazy. They charged her after she died for an extra month and instead of owning up to it and giving the money back quickly they put Mom's estate into the red gave every excuse they could - computer error was my favorite, 30 days to give it back because that was company protocol, to oops, we'll look into it. There was no way to contact their corporate offices -- no phone number, no email on their website. To get anything done I had to threaten charges for theft and then get Mom's bank involved. Even now they tell me that the process has begun but no word as to how long it will take.

So I'm currently a patient at Mount Sinai and I've never been to a rehab as worste as this one…read more First of all I came in hearing all these wonderful things about it. When I get here it's a whole mess they were renovating the lodges and making the woman do so much work and having us run all over the place. Then we finally get settled and the whole structure of the sober living has changed woman on one side the men on the other no Co-Ed groups which is not a big deal till your sitting in the same room with the same people and not having multiple groups to pick from, so I've completely gone into a depressive state to where I do not want to go to meetings or get up out of my bed anymore. And you would think since that's happening someone like your therapist would come and check on you and see what we could do about it. But no... instead I over hear a conversation with Sam (my freaking therapist) and another worker that works here (but she's been great don't want to include her) on speaker phone as I'm waiting to get my discharge papers signed. So I over hear the conversation where she is completely trashing some woman from my process group including myself. Mind you I already have bad trust issues and I don't really talk much because of it. I don't trust people at all because of the situations my addiction has put me in. I have severe PTSD. So these situations has not only brought out trauma it has completely made my time here miserable and my recovery to be put in a stand still. Sam has now accused me of lying and said I've made it up. When I don't even talk to people so why would I just bring this to people's attention if it's not true causing my social anxiety to be crazy. And not to forget to mention that every one on one I've had with Sam has never been helpful all she talks about is what I'm going to do after here, nothing about what's going on in my life or past traumas which we agreed to go through when I first got here. I WILL NOT BE CALLED A LIAR AND HAVE SOMEONE TWO FACED START TO BLAME ME FOR THERE ACTIONS! You're supposed to trust your therapist!! This whole experience has not made me any better. If anything it's made my cravings higher than ever. Maybe if things were like they used to be and how I've heard them to be before my experience would have been a lot better. I went to a rehab called "The Bluff" before this one a-little while back and I had a terrific time there. The staff really cared I was actually talking in groups and diving head first into my recovery. And now seeing the difference i feel like I've wasted my time and money at Mount Sinai. Would never recommend this place to anyone! And that's crazy because I used to work in recovery and send clients of mine here for detox and now I know I would never do that again. It's a very TOXIC environment. But if you chose to go here I wish you the best!

Problems from day 1! Lost my urine, mixed my dirty clothes with clean ones, etc. Their store price…read moregouges! Food is good sometimes. Eating area smells like poop. Not enough snacks, milk, or ice. Need another machine for both. Got sick, they dont care if you spread it. Had to hunt a pen down because they have none apparently. Only 1 TV & make detox patients wait until 5pm like the rest to watch it. Wouldn't give me any psyche meds at first until I threatened to leave! 1 week in & meds still not right. Tried to do a transfer & they keep trying to talk me out of it & refuse to cooperate. Tried to put me (a disabled veteran) on the street instead, to walk home, a 3 hour drive! This place is primarily addiction treatment. They sent some punk (director of admissions) to threaten to kick me out for no good reason! Asking me if I am schizophrenic...but they know how to deal with vets, they say. BS!!! Clinical director is full of it. Was told it was dual diagnosis but its not primarily mental health. Which is what I need! You have to walk around looking for staff or wait hours. Most staff are nice & care. Too much bible talk in groups though! HIPPA PRIVACY LAWS BEING VIOLATED HERE! Place is NOT SAFE/needs security! Another corporate one that just wants your money! Which is proven by them taking too many people in while understaffed. & they don't tell ya this but don't leave AMA or you'll be walking home, from all/any of them. Terrible experience overall with care & all.

I was a patient at Cumming Health & Rehab recently…read more My overall assessment is that they are the best rehab center I have been in while living in Cumming, GA. Facility is clean & staff cleans rooms, bedding, etc., throughout the day. Therapists are excellent. Patient, polite &, I believe, highly qualified. Staff - nurses, therapists, etc., are friendly & helpful. Food is tasty & plentiful - quality food. Breakfast is light; however, lunch & dinner are full meals. A menu is available in the event you do not want the meal being served - sandwiches, cheeseburgers, chicken salad, etc. My only drawback was a waiting time when calling for assistance. I would not hesitate to go back to Cumming Health & Rehab should I need rehab again. Blanche V Mercaldi

Go visit before you send a loved one here. I wish I had paid more attention to all the warning…read moresigns. This place has the most sub par level of care I have ever seen. The neglect should be a criminal offense for the management. You will find some caring staff members and I appreciate those who did try. Absolutely never send someone you care about here. I had to call 911 just to get him removed due to pure neglect- not just one instance but several. It is absolutely UNSAFE for anyone who actually needs care. I beg anyone who is considering this facility to dig through the reviews and find the ones that are not fake/from staff/from friends and see that my experience is more common than it appears to be at first look.

Excellent physical therapy facility. The staff is great, the office is very responsive, and the…read moretherapy effective. I can especially recommend Mariah Millsap-fantastic therapist.