My mother is currently there. She was there for quite a while before falling g while walking g…read morearound d the yard and being f hospitalized. Before falling she was dressing g herself , eating f herself, able to walk and go to bathroom herself. After the fall she is now pretty much incapacitated and is either in a chair or bed all day. She can no longer walk around d. The point is that the place was great while she was able to do all those things herself. Now that she needs help for everything g it's just as bad as all the other places out there. Crappy help that they are afraid of because they can't afford to have them leave so they cater to the help Instead of to the patients. It's not as bad as other places though. But it's also not cheap.

My mom has been here for about 6 weeks. Before this, she was in a facility in Spring Hill, Fl. The…read morecomparison between the two facilities is night and day. The staff is wonderful and very caring, from the medical staff to the cleaning staff; everyone watches out for the residents and shows them respect in spite of their disease. The place is clean. They keep the residents busy. The best for me is that they communicate with me constantly and never make me feel like I'm bothering them. In fact, they thank ME for my time. The doctor there is wonderful. I just can't say enough about this place.

I couldn't have picked a better place to care for my mother. The nurses were very compassionate,…read moreunderstanding and spent a ton of time with us explaining the stages. The facility itself was beautiful, calming and quiet. I wouldn't hesitate to recommend this place to a family in need of palliative care!

Absolutely disgusted with this hospice center. Kimberly and who ever the other nurse with short…read moreblonde curly hair were the WORST nurses I've ever dealt with. They were obnoxious and loud. Talked about patients and their families out loud!! I heard them say that they wish the old man would fall so he could get out of there already. The next day he was gone, he never had any family there, who knows if they respected him at all. This is a place people go to DIE!! They should be respected!! They are always cleaning, which seams great except it's loud! On top of that, the cremation place my mother was sent to called us to inform us they still had her sitting there because hospice hadn't filled out her death paperwork and had it send over. Is that a joke?! Now we are having a memorial for someone who hasn't properly been cremated yet. I hope my mother was to out of it to understand how horrible this center was.

I first found Dorothy when looking for an adult daycare. My first interaction with Dorothy was very…read morehonest yet warm, and was late 2021 during COVID. Mom eventually moved in as a resident in June of 2022. Dorothy and her staff immediately made her feel at home, and of course, my trepidation of moving my mom away from home was eased. Dorothy and her staff were always eager to share updates of mom with the family along with pictures and videos. The resident was always spotless and cleaned without any storing disinfectant smells. It was really warm and inviting. It did not matter what day or time I visited. It was always the same. The care given to my mom was exceptional, to say the least. I went out of the country Christmas of 2022, feeling confident and relaxed knowing mom would be safe and cared for. Dorothy and her staff extend their to the end. Dorothy, Victoria, and Angela took time to attend my mom's funeral. That was truly special to my family and I. Thanks, Dorothy & staff.

We had our mom at Dorothy's for about three years. At other facilities, mom was over-medicated,…read morecausing more confusion. Her memory improved when she became a guest with Dorothy. This home is kept pristine and pricing is very reasonable compared to other options-- especially since guests receive much more individual attention. Later, when mom's memory did fade, the gentle, caring nature of Dorothy and all of her helpers was a great comfort to us. (My brother was horrified at other 'memory care' facilities he'd visited as they smelled, were depressing, and guests were ignored.) The thoughtful attention my mom received at Dorothy's was phenomenal. My mom considered Dorothy as more of another daughter. The love and care that she received was such a blessing and something that no money could buy. It was a gift. Mom was made to feel special. Thoughtful little things were done for her. As I live at a great distance, they would send photos of mom opening my cards and presents and she always had a huge smile. These would touch my heart and mean so much to me. With my mom's passing, we take great comfort in knowing that she was loved and cared for in the very best way possible. Dorothy is an absolute angel with the biggest heart and loving nature. She selects staff who are also caring. We could not be more grateful for the loving care that our mother received at Dorothy's.

This facility is beautiful, clean and the owners are gracious and kind. Though my mom never got a…read morechance to live there, Jim and Lynn where so helpful. Being in a stressful situation and needing guidance they were my angels. Compassionate, professional and kind. I would recommend this facility to anyone finding themselves lost. They helped us figure out the next step without gimmicks about their home away from home ! Highly recommend

Amazing Comfort and Dignity by all staff members around the clock…read more My wife passed away 02-26-2024 while in her final stage's of GCT (Granulosa Cell Ovarian Cancer) the Staff and Facility was Respectful and gave over and above Dignity and Comfort to my wife. I am forever grateful. It was comforting to see the level of Professionalizm and Dedication.... Thank you so much to everyone, HerbertGuinup01@gmail.com Husband,

This is the nicest hospice in Tampa. I recommended it for 2 friends who spouses were in the process…read moreof dying.

My father in law lived here for four months before he passed away…read more He was 84 and had some dementia, anxiety, and advanced emphasima -which eventually took him. He suffered servere anxiety attacks, had outbursts of fear and terror and was often inconsolable. Because of this, management demanded that the family hire an outside agency to sit with him at night (at extra cost) because that service isn't covered under their already exhorbitant fees. We did. But, rather than show compassion or pledge to help make this mans last days more comfortable, he was deemed a nusance. Joyce Mitchel, the resident "advocate" requested that the family make plans to relocate him, adding enormous stress to all involved. At this point he was evaluated and determined to be in need of hospice, - he passed within days. This facility claims that they supply caring and dignity to those in their most difficult days of life, but there are those at Canterbury who in my opinion, very much lack compassion, shirk responsibility and lust for their own convenience. We are disgusted.

My mother spent her last four years in the tower, in independent living. She had an unexpected and…read morerapid decline which led to my seeking her admittance to the health center on a Saturday. After several attempts to get information, I was left hanging with no one telling me whether any beds were available that day or whether anyone could be admitted on a Saturday. I turned to hospice, which responded immediately. When hospice tried to bring a hospital bed into my mother's apartment, however, the manager of Canterbury, Caridad Vinas, refused to allow it for reasons ranging from regular electrical blackouts to loss of licenses. I finally had to sign a piece of paper taking full responsibility for the bed. Ms. Vinas vowed to have my mother moved to the health center first thing Monday morning. When my mother died at 3:00 a.m. on Monday, I sent a message to Ms. Vinas letting her know that my mother had died and that hospice would be removing the bed. I never heard a word of condolence or anything else from her. During my mother's four years in the tower, she loved her apartment and loved her view, but we both found the management quirky. The facilities were full of potential hazards for the senior citizen population -- pot holes in the parking lot, slippery surfaces on the sidewalks, salty, fatty, and sugary food, no trainer in the fitness room, only intermittent classes on balance and strength training, and more. Scheduled outings left senior citizens at concert venues 45 minutes before the doors opened. My 89-year-old mother was once left at a concert venue late at night because she hadn't signed up for the bus. Information on construction projects, changes in routines, and more was impossible to come by. The monthly newsletter is printed in colors and fonts that are difficult for elderly eyes. My mother's one stint in the health center horrified her for many reasons, the biggest one being that the patients who needed assistance eating weren't given any and instead were left hungry.