I have worked at Bayada as a company for 9 years and am writing a review about my experience in the…read morecompany and their values. Initially the company was wonderful and they followed their guidelines and treated patients and employees wonderfully which is why i joined the company. This is no longer the case. I have seen a drop in quality work with trhe client and money is now the bottom line and no longer the client. Sun City office is run by New Jersey management and are not familiar with this area at all. I would've said go with Bayada Home Health therapy three years ago but now I would say go with anybody else.

From the owner: Manatee Health at Home by BAYADA offers high-quality care to Manatee Healthcare System's patients…read morein West Central Florida, as well as to those referred by other providers in the community, who are managing chronic conditions or recovering from recent surgery, illness, injury, or hospitalization. We pride ourselves on serving as an extension of your doctor's care while carrying out our mission to help people have a safe home life with comfort, independence, and dignity; giving clients and their families peace of mind.

My father lives at Aston Gardens Courtyards, Sun City Center, Fl. On 23 Nov 2022 at approximately 1…read moream he was taken to the hospital. Myself and siblings are on his emergency call list. Protocol is to contact us to notify where he is taken. About 11:30 am I received a call from my father that he was taken by ambulance to the local hospital. I contacted Aston Gardens and spoke to Bill. The security person missed contacting us. Information was passed on to another person to write a report and call us. Today is 26 Nov 2023 at 10:30 am and no one has contacted us. My father has been a resident for over six years. When he moved there management was more caring and this place was wonderful to live at. Budgets have been cut thus shortcuts in many departments including staff, weekly apt cleaning (he lives in a 2 bedroom 2 bath with a 45 minute limit to clean and wash sheets), food quality is mediocre, no hot breakfast except oatmeal. Recently the health department shut the dining room and during the hurricane no transformer so all the residents lost whatever food they had. It is disappointing that my father and other residents have to put up with this. 11:53 am

Although I live in Ohio, I have visited a friend who is a resident at Aston Gardens three times in…read morethe past year. My impressions that follow are based on about 15 days of participating in some of the daily activities, meeting dozens of residents and generally eating two meals a day in the main dinning room. Also as a baseline, I live in retirement community (CCRC) which is fairly similar to the living style of Aston Gardens. On my very first visit in February, 2013 at my first breakfast meal, I was introduced to 5-6 men by my friend and we joined their table. After almost two hours at the table, I walked away thinking that I cannot remember the last time I have enjoyed myself so much with new friends. Most of all, they made me feel very welcome to Aston Gardens and all went out of their way to speak to me individually. During my 5 day visit, I met many more residents, visited some in their apartments, some in the pool, some in golf carts and lots on the sidewalk and hallways. Because of the very diverse population, it seemed I was always bumping into folks that I had something in common with and all seemed willing to share their backgrounds. I returned in early August, 2013 and was warmly received by those that I met earlier in the year. I had the opportunity during all my visits to see the Assisted Care facility since my friend's spouse is a resident in this separate building. My impression was the Assisted Care service is excellent. You will never forget the handsome dog who will often meet you at the front entrance. My most recent visit this week, February 28, 2014 is no different than my past experience. I feel very much a part of Aston Gardens and look forward to many more visits. On a special note is that I was able to attend a monthly resident meeting after a specially prepared breakfast that was held by the Director of Aston Gardens At The Courtyards. There were nearly 200 in attendance. Toward the end of the meeting, the residents were asked if they had any questions, complains, suggestions and etc. I was very impressed with the constructive remarks by residents but most of all, I hardly heard any complaints. It seemed to me that this group was very satisfied with the management of Aston a gardens. If I did not have 5 children and 10 grandchildren in the Ohio area, I would pack my bags and become a resident immediately here at Aston Gardens.

I went with Home Instead because they had an office located in Sun City Center (unlike many that…read moreadvertised) and their caregivers are employees of the company (not Sun-contractors like 90% of the other companies). They are great! Knowledgeable and compassionate caregivers and an excellent office staff!

I wrote a 2 star review on this company a little prematurely. When I stopped in to there office…read moreand expressed my concerns Michelle, an owner, was so apologetic and rectified the problem immediately. She has reassigned us a caregiver and committed to follow up on Monday. I would recommend this company. Thank you Michelle and David !

5‑Star Review My…read moremother was admitted to this facility in October 2025 and remained in their care until her passing on 11/11/25. During that entire time, she was cared for with exceptional professionalism and compassion by Christina Neighoff, RN Manager. Christina made sure my mother received everything she needed, and she kept me informed every single day about her physical and mental condition, along with thoughtful recommendations to support her comfort and well‑being. I am deeply grateful for the care, attention, and kindness she provided to my mother. Christina's dedication brought our family peace during a very difficult time. Thank you for the outstanding care -- truly a 5‑star experience.

BEWARE... they have good reviews, but our experience was HORRIBLE. Staff do not wear name tags…read more(visibly) so you don't know who is caring for you. This results in no accountability. They do not identify their names over the telephone. After a five day visit, they didn't send us a survey. A weekend nurse told my mom, "Don't soil your diaper because I am working alone and I will have no time to change it." One of the Physical Therapist was rough and then threw my mom (115 pounds) into bed. The next day my mom mentioned this out in the common area, and was cautioned by long time residents, not to complain about her because "she will come after you and you will be sorry." they only do Physical Therapy Monday to Friday. During the time my mom was there...5 days...she only got two PT sessions. When I tried to reach management by phone it took 3 days of calling and leaving messages each day and still no call back. Finally, I called about six times on the third day, and kept being transferred to different department voice mails...this was a Wednesday afternoon. I emailed the facility manager Chris and left a brutally honest review on Google, after this I did get a call back. Chris informed me his records showed 4 PT sessions, and I explained this was incorrect and that I had nothing to gain by telling him the truth. He reminded me he was the head of this facility for eleven years. He assured me he would "look into things". I wished him good luck moving forward. We will never go there again.