I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

From the owner: Guzhuna is a risk and wealth advisory firm, built on the philosophy that protecting wealth and…read moregrowing it are not separate pursuits. Headquartered in New York and serving clients across the United States and Internationally, we work with business owners, executives, and families whose financial lives require more than capable advice across individual engagements. We offer insurance, investment management, wealth structuring, estate planning, and business advisory as one integrated strategy. Our approach is built from the ground up. Risk is assessed and structured before capital is deployed. Every component of a client's financial life is designed to function as one coherent whole, from the protection of what has been built to the planning of what comes next, and the legacy that follows. We carry no proprietary products and maintain no affiliations that would influence our recommendations. Our only obligation is to the long-term integrity of the financial lives entrusted to us. Independent. Unconflicted. Built to endure.

My insurance agent provided outstanding customer service from start to finish. They were clear,…read moreresponsive, and patient with every question I had. Their professionalism and genuine care really stood out. I highly recommend them to anyone needing reliable insurance support.

Milena Bu does not return phone calls. She leaves everything up to her team. Disappointing.read more

Yasminth Campos rendered excellent customer service. She was able to answer all of the many…read morequestions that I asked as well as help me determine the amount of coverage that was right for me,

I recently switched my insurance. I had been trying to get auto insurance established for almost…read moretwo months and the only reason I have it now is because I called the 1-800 number and set it up myself. I called multiple times and even stopped by the office and that STILL did not expedite the service. I recommend that you leverage another agency. I have had State Farm for over a decade and I was not pleased with the lack of service I received. I am currently transferring agencies.

First, let me apologize to Mrs. Dee Young for all the viewers to understand…read more My frustration was not with my agent Mrs. Dee Young or to Mrs Cashmere. These two professionals went above and beyond for me. Mrs. Young's associate did not communicate with me appropriately, I would have handled it with Mrs. Dee Young as I tried to with a call and e-mail, but both were unsuccessful. Second, I received the call after hours on a Saturday. Last but not least the associate had the audacity to ask me what was my job. That Monday evening Mrs. Young called me, we discussed the problem, she agreed her associate should have explained about the address change and I felt totally satisfied she reached out. I am a literal person, simple and plain is best. So please do not dislike State Farm or their Agent Mrs. Dee Young, she really helps you to understand every policy and what's required. I pray my first review did not hurt her reputation, because I jumped the gun without being able to speak to her. She's more than a 5 star. Deeply Apologetic, Mrs. Jeanette D. Cunningham

I have been a customer for a very long time and Mrs. Young never disappoint! She's always very…read morehonest about the service options and available when I need advice or information about all insurance policies. Thank you for your service.

Reina filed my taxes for me for last year and she found all my deductions. This year I came to her…read moreto help me figure out my estimated taxes I would need to pay and she guided me through the entire process and she was very informative and I left feeling very excited knowing that my business would be well taken care of. Thank you so much Reina. You are the best! I highly recommend her for your individual and business accounting needs.

I have multiple insurance lines with this Insurance Agency. Great customer service and very helpful…read morewhen I need more information or have any questions. Definitely recommend! They have online and phone estimates.

Kayla provided excellent customer service and was very attentive to my needs. She was friendly,…read moreprofessional, and made sure all my questions were answered clearly and efficiently.

The worst service !! Worst customer service. !!! They never have an answer for questions. 2 days in…read morea row I called and they never have the appropriate agent available to speak with, and they never know when that person would be available. They took 2 months to add my discounts to my policy. They worst. I've cancelled everything. She took over my old agents book of business and ruined it!!