I am totally and utterly disappointed in this office! I went in today, as an emergency patient,…read morebecause I had developed an extremely sharp pain and throbbing in one of my front teeth today while at work. Called to ask if they could get me in as soon as I got off, they knowing who I was as I have been there in the past said yes to come right away and they would treat me. I showed up and went to check in, when they informed me my father (who's insurance I am on) owed a bill for HIS dental work he had done and that they would not treat me until it was paid. Now- here's the kicker.. they told me he mailed in and they received a payment for his bill YESTERDAY, but they still wouldn't see ME until his bill was paid in full. Obviously I was not happy and I am standing there clearly in pain, when they tell me- "maybe you should just go to river hills". I'm assuming because they thought I don't have money and can't afford to be in their office. I was pissed. I walked out of their office immediately (I needed to find somewhere to be seen before closing hours) and you know what? I called river hills and thankfully they got me in. (Kudos to their office btw!!) As this is happening I called my dad to tell him what had happened and so he called and was going to make a payment to them so I could be seen, and they said to him "well we don't think the dentist will see her now because she was rude to us" ARE YOU KIDDING ME?!?! Oh well. I went to river hills and I apparently have an abscess on my tooth and need a root canal... so YES I WAS IN ALOT OF PAIN! Very poor customer service to the front desk workers and even worse for the practice itself. Awful just awful!!!

The best oral surgeon you'll find in Missouri- nay the Midwest. He's a great dentist and his work…read moreis perfect. And he's a good lookin man.

Dr. David Wright is a superb periodontist and probably the best in the country. His comprehensive…read morecare is augmented by a wonderful bedside manner and the best surgical dental care that I have ever received. His procedures before, during, and after my 5 years of orthodontics has been virtually pain-free and easy - just effortless! My best regards to him and his excellent staff! Becky Kelsall

It's never fun to go to the dentist, and it's definitely even less fun to go to the oral surgeon,…read morebut... Hands down the best dental/medical care I have received ANYWHERE. Pickins are slim in Iowa, but I can confidently say I would choose Dr. Roewe over all other oral surgeons out there. I have a long, complicated dental history and have been coming to Dr. Roewe for years. He is so flexible with my schedule (multiple weekend appointments; he even came in on Christmas when I had an emergency) and willing to patiently explain the situation/his treatment plan and rationale. The nurses are all quite friendly and even though getting your mouth sliced open is probably pretty high on everyone's list of a crappy day, everyone does their best to make you happy and comfortable and experience a successful surgical outcome.

People do try to avoid the need for surgery, let alone oral surgery. However, I have scheduled an…read moreappointment at Dr. Roewe's office for a wisdom teeth removal when I was a freshman in high school. I came into his office for the appointment after a few delays due to me having a mild case of pneumonia. As the anesthesiologist inserted the needle and I started to slip into unconsciousness, I was watching American Hoggers, a reality TV show about wild hog hunters in Texas. I was rendered unconscious within what seemed like 10 seconds after the drugs took effect. I momentarily woke up in his office and the wisdom teeth were extracted. There was one very mild complication with one of the teeth, which removed some of the skin. But he stitched the roots accordingly. I've also learned that my mom had the same oral surgeon when she got her wisdom teeth taken out. Overall, the procedure went very well, and to be honest, it was actually kind of fun (I was very out of it coming out of the anesthesia). Final grade: 4/5 (80%)

John is a great dentist. He is expert in both the medical aspects and all the technologies, and…read morekeeps up with the latest in both areas. He is a favorite around our small town here in Fairfield. One thing I especially appreciate is that he is a minimalist. While his dental hygienist says we should replace this and that, and other such rebuildings, John generally finds he can repair things, and have a minimal revisionist approach.

Great dental experience! Friendly staff and clean environment. Dr. Kirk was quick to repair my…read moretooth. Very satisfied !

From the owner: Massner Kirk DDS Provides Teeth Extractions, Root Canals, Teeth Cleanings, Invisalign, Denture…read moreRepair, Bite Wing X-rays, Dental Bridges, Minor Oral Surgical Procedures, Dental Bonding, Orthodontics, Ultra-sonic Dental Cleanings, Oral Surgery Services to the Burlington, IA Area.

1. False Claims of Unpaid Balance Used as a Sales Tactic On…read moremultiple occasions, I received voicemail and text messages from Aspen Dental stating that I had an outstanding balance. This was incorrect. My Explanation of Benefits (EOB) clearly shows that my routine cleaning was covered 100% by my insurance, leaving a $0 balance. Concerned, I contacted the office to resolve what appeared to be a billing error. During these calls, I was told, "We must have the wrong information." When I offered to provide my EOB as proof, I was told it was "not necessary" and that someone would "correct the records." Despite these assurances, the same misleading messages were repeated. This pattern strongly suggests that the "balance due" claim was not an actual billing issue, but rather a tactic designed to prompt contact and create an opportunity to solicit additional services. 2. Unsupported Claims about Missing 'Deep Cleaning' In a separate instance, I was again contacted with similar messaging. During the follow-up call, I was told Aspen Dental had "no record of a deep cleaning" being performed. This statement is both misleading and concerning: At no point during my visit did either the hygienist or dentist indicate that a deep cleaning was needed. In fact, both providers specifically complimented my dental hygiene. No treatment recommendation or clinical justification for a deep cleaning was ever provided. When I challenged this inconsistency, I was told the representative was "just reading the notes," suggesting a lack of accountability or understanding of the information being communicated. This interaction raises serious concerns that Aspen Dental may be using incomplete or ambiguous records as a pretext to suggest additional, potentially unnecessary, procedures for financial gain. I request that Aspen Dental: 1. Immediately cease all misleading billing and solicitation communications directed toward me 2. Correct their records to accurately reflect my account status 3. Provide a clear explanation of why these communications occurred 4. Review and correct their internal practices to prevent similar issues affecting other patients These experiences have significantly eroded my trust in this provider and raise broader concerns about their business practices.

Wait time was too long! I had to wait for approximately 1h to be seen. In addition, the bill I…read morereceived is higher compared to other dental offices -- they will overcharge you!