It was very easy to get an appointment for our Grand Cherokee…read more They did an oil change and all points check in just over an hour on a Saturday. Very good service and reasonably priced.

I'm not one to write reviews but after being sold a lemon from next door and having to have…read morefrequent visits I thought to write about the service center. Be careful because for the 4th or 5th time now they have told me one thing on the phone to get me to drop off. After being here waiting for pick up they add a couple hundred dollars and expect me to pay after they told me everything was covered. Classic dealership and the reason why car dealership nowadays have a bad stereotype.

Dear Timothy and Ken, I wanted to take a moment to sincerely…read morethank you both for the outstanding experience in helping me purchase my 2026 Honda Odyssey Elite. From start to finish, everything was handled with professionalism, care, and genuine kindness. I truly love the vehicle. It has all the bells and whistles I could have hoped for, and it's clear that a lot of thought and quality went into it. More importantly, the way you and your team treated me throughout the process made the experience just as valuable as the vehicle itself. Your service reflects a spirit that reminds me of Colossians 3:23: "Whatever you do, work at it with all your heart, as working for the Lord, not for human masters." That level of dedication and integrity was evident in every interaction, and it did not go unnoticed. Thank you again for your time, your honesty, and your commitment to excellence. I will gladly recommend you and your team to others.

Terrible SERVICE Department. Service department is Untrustworthy and Unreliable. Service Rep said…read moremy Warranty Claim has been DENIED and tried to get me to pay 800 dollars out of pocket for repair work.. I called Warranty Company and Found that a Warranty Claim has NEVER been Submitted. Once you LIE to my Face I Will NEVER Do Business with you again

Lanning Auto should be a lemonade stand. They buy cheap, be it at auction or first hand from…read morecustomers, repair them just enough to a working condition, and will smile at you as they knowingly send you out to sea with a hole in your boat. Stuck freezing outside your malfunctioning vehicle with a few days of purchase and need help from them and their garage? Too bad. Unless of course you paid the extra cash for an extended warranty, then they'll be ever so happy to take more and repair your car over and over again...just enough, as that's where their skill lies in automotive knowledge. Just enough to con you if you let them.

Jeremy up there repaired a jeep for me. It had been wrecked pretty bad. He put a new fender on it,…read morebuffed out the scuffs and made it look brand new. He has consistently taken care of us any time we send him a car to look at. (Jerry)

I had an appointment that "would only take a few minutes" for 2 recalls on my clients vehicle. It…read moreended up taking almost 3 hours. the service team was kind but speed is their problem. They need to work on scheduling/ organization.

Made an appointment online for a "concours condition" 1984 El Camino several weeks in advance…read more Basic service....Oil/filter change, transmission service, differential fluid change and "multi-point" overall inspection. Received a confirmation email and as well, a reminder email/text the day before. Took the day off from work, drove over from Salem, and arrived 15 minutes early for the 9am appointment. I WAS TOLD THAT THEY DO NOT DO ANY SERVICE ON CARS OLDER THAN 1995!!? I asked why nobody had bothered to call me to let me know of their service policy and was told that, "....we don't see the details of the service appointments...."????? I also asked why there is no mention of the policies on their website and was told, ".....we have no control over the website...."????? This is a General Motors, Chevrolet dealership, right? (I also owned a "Show Condition" 1966 Mustang GT. Every Ford dealer I did business with was always more than happy to service the car!). What else can be said here.....The episode speaks volumes for itself. (And to think that we were considering the purchase of a new Suburban!) On a positive note, the one "Service Advisor" did recommend a local repair shop that did work on "Classics".......

You keep giving out fake tags with inaccurate expiration dates, so "ghost cars" are now out on the…read moreroad endangering responsible drivers. I guess all your company cares about is money, not keeping the roads safe.

great company. always courteous and always fast when i make my payments. i got a fair price when i…read morebought my car.

I got an internet price on a new ford from this dealership. Started the paperwork to get approval…read morefrom my company and between the internet price time and the buy time the cost increased by $7000, excluding tax fees and other destination costs! Seems like bait and switch and false advertising to me. Same vehicle, same vin, same model but now they want $7000 more. I inquired as to the change. Austin referred that the discount could have included Fords retiree discount or related. This is just bs. Ford's retirees get a steeper discount. This scheme appears to simply be a bait and switch. Regardless, it's dishonest! I posted this review and would you believe it 2 reviews showed up day later. These guys are dishonest phonies.

I bought my car here back in June. It is now November and I am still waiting for my registration to…read morebe complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.