I had an appointment that "would only take a few minutes" for 2 recalls on my clients vehicle. It…read moreended up taking almost 3 hours. the service team was kind but speed is their problem. They need to work on scheduling/ organization.

Made an appointment online for a "concours condition" 1984 El Camino several weeks in advance…read more Basic service....Oil/filter change, transmission service, differential fluid change and "multi-point" overall inspection. Received a confirmation email and as well, a reminder email/text the day before. Took the day off from work, drove over from Salem, and arrived 15 minutes early for the 9am appointment. I WAS TOLD THAT THEY DO NOT DO ANY SERVICE ON CARS OLDER THAN 1995!!? I asked why nobody had bothered to call me to let me know of their service policy and was told that, "....we don't see the details of the service appointments...."????? I also asked why there is no mention of the policies on their website and was told, ".....we have no control over the website...."????? This is a General Motors, Chevrolet dealership, right? (I also owned a "Show Condition" 1966 Mustang GT. Every Ford dealer I did business with was always more than happy to service the car!). What else can be said here.....The episode speaks volumes for itself. (And to think that we were considering the purchase of a new Suburban!) On a positive note, the one "Service Advisor" did recommend a local repair shop that did work on "Classics".......

I got an internet price on a new ford from this dealership. Started the paperwork to get approval…read morefrom my company and between the internet price time and the buy time the cost increased by $7000, excluding tax fees and other destination costs! Seems like bait and switch and false advertising to me. Same vehicle, same vin, same model but now they want $7000 more. I inquired as to the change. Austin referred that the discount could have included Fords retiree discount or related. This is just bs. Ford's retirees get a steeper discount. This scheme appears to simply be a bait and switch. Regardless, it's dishonest! I posted this review and would you believe it 2 reviews showed up day later. These guys are dishonest phonies.

I bought my car here back in June. It is now November and I am still waiting for my registration to…read morebe complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.

It was very easy to get an appointment for our Grand Cherokee…read more They did an oil change and all points check in just over an hour on a Saturday. Very good service and reasonably priced.

I'm not one to write reviews but after being sold a lemon from next door and having to have…read morefrequent visits I thought to write about the service center. Be careful because for the 4th or 5th time now they have told me one thing on the phone to get me to drop off. After being here waiting for pick up they add a couple hundred dollars and expect me to pay after they told me everything was covered. Classic dealership and the reason why car dealership nowadays have a bad stereotype.

Dear Timothy and Ken, I wanted to take a moment to sincerely…read morethank you both for the outstanding experience in helping me purchase my 2026 Honda Odyssey Elite. From start to finish, everything was handled with professionalism, care, and genuine kindness. I truly love the vehicle. It has all the bells and whistles I could have hoped for, and it's clear that a lot of thought and quality went into it. More importantly, the way you and your team treated me throughout the process made the experience just as valuable as the vehicle itself. Your service reflects a spirit that reminds me of Colossians 3:23: "Whatever you do, work at it with all your heart, as working for the Lord, not for human masters." That level of dedication and integrity was evident in every interaction, and it did not go unnoticed. Thank you again for your time, your honesty, and your commitment to excellence. I will gladly recommend you and your team to others.

Terrible SERVICE Department. Service department is Untrustworthy and Unreliable. Service Rep said…read moremy Warranty Claim has been DENIED and tried to get me to pay 800 dollars out of pocket for repair work.. I called Warranty Company and Found that a Warranty Claim has NEVER been Submitted. Once you LIE to my Face I Will NEVER Do Business with you again

I called Nick parts manager he went beyond all bounds to get me keys for my parents 1986 Caprice…read more,making sure I was legal owner,that let me know these Kats have Real Professional protocol. What a refreshing reason to do future business.Its situations like this that makes me drive from Clayton to Toccoa.None of that sign language behind your back,see you soon Toccoa Chevy.

so, i'm driving two hours tomorrow to akins ford in winder, ga to have the platinum service 15k…read morepackage performed to my 104k 2016 ford f-150. that's a 90 mile journey to avoid anderson ford which is only 10 miles away! you've been warned!!! avoid this dealership...........

Our 2022 F150 stalled right after cranking then would not turn over. While looking up symptoms we…read morediscovered an advance recall for the fuel pump. We contacted Anderson Ford and scheduled their Mobile service. The mobile technician confirmed it was a fuel pump issue. We then spoke with Stephen who made arrangements to have the truck towed to dealership. Luckily our truck was covered under the manufacture warranty and was repaired within 2 days. Stephen kept us informed during the process and was patient with our questions and concerns.

Wonderful with zay and ken. No high pressure sales tactics..drove 2 hrs because of their customer…read moreservice.

From Darryl and the team in the Service Department to Hunter and Kenny who worked up the best deal…read moreI could ask for, Piedmont turned what could have been a nightmare into one of the best car buying experiences I've had. Highly recommended

I leased a car from here and had a overall good experience. Unfortunately, they lied to me about…read morethe Kia access account being for three years, the whole lease term. I've had the car a year and the Kia access is gone. I can't use remote start or other features. I hate that Kia has gone to this stupid subscription based system. Kia of Anderson will not help me out with it at all. My salesperson that lied/led me to believe something false was Aaron Hamby. I wouldn't recommend folks using this Kia.

Pretty much awful all around. The car was a great price but not worth the hassle and has had a few…read moremechanical issues. To start off with they never sent in our tag info to the dmv, so we were stuck without a car for a while after the temp tag expired. Then they told us the loan we got would not have an early payoff. It did and was a massive waste of money. I called the dealership and they denied that being in the contract but it was in the contract the bank sent over to us and it was even our signatures. I would have sued if it was more money on the line but legal fees would've been more expensive and not worth the hassle. I'm just glad it's over and done with and we don't have to deal with either of these people. DO NOT finance with Park National Bank, they are awful and keep charging you fees and interest of paid off principle balances.

Honest and very knowledgeable mechanic. Even the dealership couldn't resolve problems with my Jeep,…read morebut Randy has it running like new Highly recommend

I have been going to Randy for years and he is by far the best mechanic I have ever found! He…read moreworked on my 525 BMW and now my Porsche Boxster S. They are always very careful making sure my car is protected and done with expertise! Randy always charges very fair prices and I wouldn't go anywhere else! Thank you Randy for taking great care of me and my babies!!! HIGHLY RECOMMEND! The best!