I got an internet price on a new ford from this dealership. Started the paperwork to get approval…read morefrom my company and between the internet price time and the buy time the cost increased by $7000, excluding tax fees and other destination costs! Seems like bait and switch and false advertising to me. Same vehicle, same vin, same model but now they want $7000 more. I inquired as to the change. Austin referred that the discount could have included Fords retiree discount or related. This is just bs. Ford's retirees get a steeper discount. This scheme appears to simply be a bait and switch. Regardless, it's dishonest! I posted this review and would you believe it 2 reviews showed up day later. These guys are dishonest phonies.

I bought my car here back in June. It is now November and I am still waiting for my registration to…read morebe complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.

It was very easy to get an appointment for our Grand Cherokee…read more They did an oil change and all points check in just over an hour on a Saturday. Very good service and reasonably priced.

Extremely shady and frustrating experience with the service department…read more I picked up a vehicle on behalf of someone and was told additional work had been approved past what should have been covered by warranty, so I was required to pay a balance to get the vehicle released. I questioned it at the time, but was reassured multiple times that everything had been authorized. That turned out not to be true. The work was never approved. In fact, it was explicitly denied. When we tried to get answers, the situation only got worse. The service department gave inconsistent explanations, avoided calls, and ultimately stopped responding altogether. There is a recorded call tied to the supposed "approval," yet they have refused to review it or provide any proof of what they are claiming. At best, this is extremely poor communication and mismanagement. At worst, it feels intentionally misleading. It genuinely feels like they took advantage of the situation knowing the owner of the vehicle wasn't there in person and continue to take advantage. Between the lack of transparency and communication, refusal to take accountability, and the way this was handled from start to finish, I would not trust this dealership with service work or recommend them to anyone. In fact, I would highly recommend that you stay far, far away.

Dear Timothy and Ken, I wanted to take a moment to sincerely…read morethank you both for the outstanding experience in helping me purchase my 2026 Honda Odyssey Elite. From start to finish, everything was handled with professionalism, care, and genuine kindness. I truly love the vehicle. It has all the bells and whistles I could have hoped for, and it's clear that a lot of thought and quality went into it. More importantly, the way you and your team treated me throughout the process made the experience just as valuable as the vehicle itself. Your service reflects a spirit that reminds me of Colossians 3:23: "Whatever you do, work at it with all your heart, as working for the Lord, not for human masters." That level of dedication and integrity was evident in every interaction, and it did not go unnoticed. Thank you again for your time, your honesty, and your commitment to excellence. I will gladly recommend you and your team to others.

Terrible SERVICE Department. Service department is Untrustworthy and Unreliable. Service Rep said…read moremy Warranty Claim has been DENIED and tried to get me to pay 800 dollars out of pocket for repair work.. I called Warranty Company and Found that a Warranty Claim has NEVER been Submitted. Once you LIE to my Face I Will NEVER Do Business with you again

I called Nick parts manager he went beyond all bounds to get me keys for my parents 1986 Caprice…read more,making sure I was legal owner,that let me know these Kats have Real Professional protocol. What a refreshing reason to do future business.Its situations like this that makes me drive from Clayton to Toccoa.None of that sign language behind your back,see you soon Toccoa Chevy.

Our 2022 F150 stalled right after cranking then would not turn over. While looking up symptoms we…read morediscovered an advance recall for the fuel pump. We contacted Anderson Ford and scheduled their Mobile service. The mobile technician confirmed it was a fuel pump issue. We then spoke with Stephen who made arrangements to have the truck towed to dealership. Luckily our truck was covered under the manufacture warranty and was repaired within 2 days. Stephen kept us informed during the process and was patient with our questions and concerns.

so, i'm driving two hours tomorrow to akins ford in winder, ga to have the platinum service 15k…read morepackage performed to my 104k 2016 ford f-150. that's a 90 mile journey to avoid anderson ford which is only 10 miles away! you've been warned!!! avoid this dealership...........

Wonderful with zay and ken. No high pressure sales tactics..drove 2 hrs because of their customer…read moreservice.

From Darryl and the team in the Service Department to Hunter and Kenny who worked up the best deal…read moreI could ask for, Piedmont turned what could have been a nightmare into one of the best car buying experiences I've had. Highly recommended

I leased a car from here and had a overall good experience. Unfortunately, they lied to me about…read morethe Kia access account being for three years, the whole lease term. I've had the car a year and the Kia access is gone. I can't use remote start or other features. I hate that Kia has gone to this stupid subscription based system. Kia of Anderson will not help me out with it at all. My salesperson that lied/led me to believe something false was Aaron Hamby. I wouldn't recommend folks using this Kia.

Pretty much awful all around. The car was a great price but not worth the hassle and has had a few…read moremechanical issues. To start off with they never sent in our tag info to the dmv, so we were stuck without a car for a while after the temp tag expired. Then they told us the loan we got would not have an early payoff. It did and was a massive waste of money. I called the dealership and they denied that being in the contract but it was in the contract the bank sent over to us and it was even our signatures. I would have sued if it was more money on the line but legal fees would've been more expensive and not worth the hassle. I'm just glad it's over and done with and we don't have to deal with either of these people. DO NOT finance with Park National Bank, they are awful and keep charging you fees and interest of paid off principle balances.