Cancel

    Open app

    Search

    Riley Subaru

    3.4 (23 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Riley Subaru

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

    Riley Subaru Photos

    You might also consider

    Recommended Reviews - Riley Subaru

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Great place. Committed to doing right by customers. Salesman Danny was absolutely great to work work.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe M.
    0
    12
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Great environment and very low-pressure sales team! I have also received fantastic service whenever I needed them!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of pam m.
    225
    20
    0

    14 years ago

    I appreciate the courteous service at this Subaru Dealer. Recommend to all.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Amy L.
    2
    64
    2

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Riley Subaru

    Review Highlights - Riley Subaru

    Sales Rep Ben was awesome and super helpful.

    Mentioned in 2 reviews

    Read more highlights

    McGrath Volkswagen of Dubuque

    McGrath Volkswagen of Dubuque

    (21 reviews)

    I find the service department relies too much on technology to communicate. I receive 3 texts…read morestating first I need over $1000 in repairs. Next text there are supposedly another $3000 repairs. I called for explanation of 3 fuel charges that were the same price and no description. I never received an explanation from Gil or anyone else. I picked up there are 3 or 4 people, again they take my payment no explanation, In this situation, I would hope a Service Manager would explain the repairs and the options. I recently called to get my Tiguan appraised to see if the value justified the repairs or need investigate buying a new car. The Service Manager said I could make an appointment online or he would make the appointment. I ended the call. Do I want to work with a dealership that is clueless as McGrath? As a Sales Person, I would approach this entire Customer Experience differently. I am deciding if it is easier to go to another Volkswagen Dealer that respects me as a customer.

    I had the opportunity to work with Ryan and George when unexpectedly having to purchase a new car…read more They both made this an easy process. There was a little hiccup although Ryan quickly resolved and even had a driver send a car from Marion to Dubuque for me! Ryan provided information and stayed true to his word - which is refreshing! The only real problem I had was Clay (finance) really pushed an extended warranty. My father and I had said no multiple times. He even brought in another person to try and sell the warranty. I understand trying to sell you something, although this was a little too pushy!! Even with that, I would definitely recommend anyone buying a car to see Ryan and George at McGrath! Overall, great experience!

    McGrath Chevrolet of Dubuque - McGrath Chevrolet Exterior

    McGrath Chevrolet of Dubuque

    (25 reviews)

    I highly recommend McGrath Chevrolet! From the first inquiry, until we drove our new car off the…read morelot Kyle was absolutely amazing. He helped us find the perfect vehicle that was not only the style we were looking for, but had all of the features on our wish list and most importantly fit our budget. Everyone we worked with in addition to Kyle was so kind and helpful (Tyler, Michelle and Dave). They all took the time to answer any questions my husband and I had, even offering extra useful information. They talked to us like friends, never being pushy or acting like we were just a numer buying a vehicle. We walked away with not only the perfect vehicle for us but a piece of mind knowing we made the right decision. If you're looking for a great vehicle, at great prices and unbeatable staff, McGrath Chevrolet is the place to go!!

    McGrath must be going through a hard time they just started charging a credit card handling fee…read more Or they are they just a bunch greedy bastards. They are gouging the customers with a 3% credit card handling fee and won't accept a check. If you're going charge a credit card handling fee, then at least accept personal checks.. I purchased my last two Silverado's there since 2018 and I guess the keyword is last. I'm done. I put quite a few miles on vehicles and I have to turn them over every 3 to 5 years. I do most all the recommended services and oil changes every 5000 miles. They lost my business. The management team there must be pretty awful because the service advisors have been turning over quite often lately. I'm there for an oil change about every six weeks and there's always someone different at the service counter and there's always different car sales people.

    BMW of Dubuque - Here is the "fixed" chip

    BMW of Dubuque

    (6 reviews)

    Here is our experience with Deery Brothers BMW. We live 6 hours away and found a X4 BMW we were…read moreinterested in. We called for information, Brandon, who answered the phone was unable to answer a majority of the questions as he specialized at their Nissan store vs the BMW. We then spoke with Donny the sales manager to try and answer some of questions like why they don't certify pre owned vehicles at the dealership. We gave Brandon a list of items that we needed before committing to coming to see the car - Car fax, service reports we specified that any damage to the windshield would be a deal breaker. Images of my car were requested and I was asked to point out every flaw. I was given a dollar range that I was trying to negotiate on. I was told that if my car was in as good of shape as I said and photos showed where we would be sitting. We decided that it would be worth a drive to see the X4 BMW and was told it would be cleaned and ready for us. I was impressed that Brandon took time to try and learn every detail of the car to be able to speak knowledgably with us. However, the car with cream interior was anything but clean. For a luxury car dealership I would expect the cars to be immaculate. There was long grass in the hatch back, the seats were dirty and it felt like there was some type of cleaning product that wasn't wiped off leaving a sticky residue on the steering wheel and the gear selector. As we started to test drive the car the HVAC was not working on a very hot day. I was understanding about this. We decided this wasn't the car for us. We decided to look at another BMW, this time an X5. Brandon took us to the BMW dealership to Jeremy who is a certified BMW dealer. Jeremy did a nice job of demonstrating the selling points - this car was cleaner than the last but was not as clean as would be expected. At this point it is now past 3 in the afternoon we had been on the road to the dealership at 5 AM and we were exhausted. I should have left at this point and called the day a wash but, we decided to talk numbers. They did not keep to value Donnie had offered us for our 2018 Audi which was in very nice shape. They dropped the offer by 2k and stated it needed new tires. Yet another opportunity to leave that we should have taken but did not. (After the trade and sale my Audi was listed on their site as a clean trade with a profit of $7000 it still had the original tires.) We are still working with Jeremy and Brandon on the BMW X5. None of the flaws on their car are pointed out to us - paint chips, missing floor mats etc. During the deal they never offered us the Car Fax, Service reports, the interest rate was told to us was inaccurately and never told us when our first payment would be. During one of the waiting periods I told Brandon that the service reports shared with us on the X4 still had the personal information of the previous owner. He was aware. So, know that your privacy is not secure with this dealership. I now know the personal information of the Surgeon who had owned the car before. We decided that we would work with the deal and trade that they offered us and bought the X5. In hind sight, after some much needed sleep I know we left too much money on the table and this was a bad deal. However, I can't fairly hold the dealership fully responsible for this horrific deal, we made. It is now 6:45 PM and we are on our way home in the X5. This is where our truly poor experience starts. Our salesmen failed to point out the filled quarter size rock chip on the passenger side of the front windshield. We texted Brandon, as it is closing time "he will talk with everyone tomorrow". We continue on our 6 hour journey home. I emphasized again this was a deal breaker for me and asked what could be done. Jeremy calls me and my husband the next day to check in. I told him about the windshield issue and he said he and Brandon would figure it out. I asked for the missing Car Fax and service reports. Jeremy said that he would email those to me. Jeremy did email but only to ask for a five star Google review, none of the info I asked for. When I reached out again Jeremy was sorry he had been busy with customers. I reached out AGAIN and the response was that they needed to talk with Chad the owner and we will get something figured out. Another day passed with no information and when I reached out again, to them again they were too busy with customers. At this point I am now realizing that I am not a customer any more. They only care about the person signing on the dotted line- there is no after care at this dealership and no one is willing to stand behind their word. I finally state that I am willing to drive the 6 hours to cancel this deal and just trade back cars. Finally I got a little traction and get a text message from Mike sales manager. In the end they decided to not fix anything.

    Tried to rip me off. I had an issue with my BMW and had to replace an oil pan. I had this done in…read moreChicago and it cost about $2500. I then noticed an oil leak about two weeks later. I took the car to be serviced here. They said the plug in the oil pan was leaking and misaligned. They claimed they could try to repair it for $500 with no guarantee of success. I could alternatively replace the entire oil pan for $2700 not counting labor. I explained to them it was done a month ago and they said they could try to repair it for the $500 but if it didn't work it would cost $3200 plus labor. I left, getting charged $300 for them to evaluate it. I took it back to the place that did the original repair. They apologized and said they aligned the washer incorrectly and fixed it free of charge in a few minutes. It's just unbelievable that Deery couldn't have figured this out for the $300 evaluation much less try to rip me off by claiming I needed to replace an oil pan that was two weeks old. Ian

    Anderson Weber Toyota

    Anderson Weber Toyota

    (11 reviews)

    We were visiting Galena from Cincinnati and our car battery died on us. We called Anderson Webber…read moreToyota because we have a Highlander. They got us in right away and replaced our battery. They even fixed a recall out on the vehicle. Bill was great to work with. Thanks so much for helping us out in a jam!

    I am posting this for accountability regarding Anderson‑Weber Toyota and its affiliated dealership,…read moreToyota of Muscatine, operated by the Weber family (Jeff Weber, Tim Weber, Alec Weber). I specifically communicated with these individuals regarding a critical title and registration error involving a 2026 Toyota vehicle purchase. Despite clear instructions, the dealership processed documents under the wrong purchaser using an electronic signature workflow without proper disclosure. This error has not been corrected despite repeated notices and escalation to ownership. Current impact (not hypothetical -- already happened) I was issued a citation for driving an unregistered vehicle The Illinois Motor Vehicles Department refused registration due to incorrect title/assignment I am now facing court exposure, penalties, and inability to legally operate the vehicle This harm is directly caused by dealership documentation failure and delay in correction. What makes this serious This is no longer a customer service issue -- it is a compliance and liability issue: Incorrect MSO/title assignment Failure to correct after formal notice Failure to act after foreseeable legal consequences Continued inaction even after damages occurred The dealership has been provided with a standard Illinois correction mechanism (Affirmation of Correction / POA) and has all authority required to fix the issue immediately, yet has not done so. Expectation I am still requesting only one thing: Immediate corrected title or signed Illinois correction document. Warning to buyers Be extremely careful: Verify purchaser name before signing anything Do not rely on electronic signing without review Ensure ownership and title documentation is correct before leaving This situation has escalated unnecessarily due to lack of timely corrective action from dealership ownership. I expect immediate resolution.

    Big A Auto Sales & Service

    Big A Auto Sales & Service

    (7 reviews)

    It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

    They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.

    Riley Subaru - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...