These guys were awesome!…read more I called ahead to make sure they were open in the offseason. Closed two days in the middle of the week but the timing worked out for me. First off, the store is massive and has just about everything a Coloradan would ever need for outdoor festivities. The mission: rent a sandboard for Great Sand Dunes National Park. Consider the mission accomplished! I spoke with three different people over my two visits (one to rent, and the other to return) and they were just so damn friendly. Knowledgeable, helpful, and encouraging for a first time sand boarder like myself. You can rent sand boards or sleds for $20 a day. Totally worth it, especially if you're staying in Alamosa. Other places offer rentals (many not near the park and many not open during winter). Kristi Mountains Sports earned their 5-star rating just by being good people. Thanks again for your help!!!

All of the staff was so sweet when me and my pup came to rent sandboards. They showered my dog with…read moreaffection (and treats) and gave plenty of advice on things to do in the area and along the route for our road-trip. :)

Stopped in to get info on local trails and they could t have been nicer…read more Great shop. Super helpful and friendly folks. Great trail knowledge too!

Very nice folks. They worked a very fair long term rental during my stay. Provided a lock and…read morehelmet too. The step thru bike is an ideal town bike.

We pre-booked two snow tube rentals in preparation for our family vacation here. When we arrived,…read morethe lady at the counter couldn't find our reservation at first. She then figured out that we had booked the same date, but a month earlier. (Our mistake). She graciously allowed us to used the reservation for the current day with no problems. Not all places would be so understanding and accommodating - excellent customer service! She made sure we knew how to get to the place we planned to snow tube at, and was just so helpful in general. The two snow tubes we rented were high quality, and in excellent condition. Our family of 5 enjoyed our day snow tubing in Wolf Creek Pass thanks to Pagosa Mountain Sports!

Bought a very expensive brand new mtn bike from them late 2022. They didn't tighten the forks in…read morethe head tube so it rattled against loose bearings. Took it back and they fixed that. Took it in for an annual tune-up. They forgot to tighten the lock bolt for the front axle - it was barely hand tight. That could have been a hazard. I fixed it. Despite friendly staff, won't let them touch my bike ever again.

they actually had a wheel that i needed in stock. really good quality stuff, nice selection of…read morebikes. look forward to visiting downtown. it is great to have a real bike store in pagosa.

These guys were amazing to my wife and me. They were friendly, patient, and served us quickly and…read moreefficiently. Though they didn't have any of the touring bikes for rent available, they gave us two excellent bikes for this lower price! The rental bikes worked great, my wife and I had a fun, 2-hour bike ride, and everyone was happy. They also sell bicycles, as well.

Gary is one of the most knowledgeable bike mechanics I have ever known. He is a perfectionist at…read morediagnosing and fixing problems. I wouldn't go anywhere else to have my expensive bikes worked on.

What a shame that Gary couldn't get two youth bicycles ready by Christmas or their birthdays in…read moreFebruary. His lack of service is appalling. I get much better service at Walmart.

Absolute legends!! Never again will I try to go to black burro, my local shop in buenie. These guys…read morehave my business for life! Upon hearing I drove down from another town they fit me in immediately. Had an incredible retail section with lots of different options for what I brought the bike in for and even installed something extra I bought free of charge! Had the bike done in less than an hour! Perfect amount of time to go next door to high side for some wings:) Also plenty of parking!

Went in with a cracked rim and they had me back in business with a new wheel in a couple hours…read more Pro Service too. Found the other maintenance items I knew I had neglected.

10 minutes ago New I…read morebrought in my 09 Yeti for service from Lake City, so over an hour drive. After the winter, I tried to add air to my rear shock and all the air came out. My first thought was that my ancient shock pump finally wore out. But both of my 26" wheels also need trueing badly so I figured I would bring it in to be tuned. When I got to the shop the first question from the guy checking me in was, do you really want to spend any money on this bike? I let him know that I didn't have the budget for a new bike this year so I just wanted to keep it on the trails a little longer. I asked if they could test one of their shock pumps on the rear suspension before sending it off for a full-rebuild from Dirt Labs which was quoted as $250 plus shipping. He assured they would look into it before dissembling it. He also said they would true the tires and rebuild the front fork as well. He said it would be ready in about 15 days and they would give me a call. 10 days later they call and say it's ready to pick up. $300 - except they couldn't true the wheels (which rub terribly) because the spokes are corroded, and they couldn't rebuild the front fork. So just got a 15 year old suspension rebuild for $300 on a bike I paid $250 for. Well I definitely wouldn't have rebuilt the rear suspension if I knew I now needed to buy new 26" wheels. Still wasn't too mad. Friend shows up to Lake City, opens the van and they gave him a 2025 Yeti. Roughly a 9k bike. Laughing and being the great guy I am, I called back and said "I think you guys made a mistake. I paid my friend $50 to bring me my bike from Gunnison, and you gave him the wrong bike." The guy on the phone started giving me attitude! He said "oh we need that back right away!" I offered to bring it back 2 days later when I had a flight out of Gunnison - citing the 3 hour round trip drive and the fact that I was working those days. Here's the kicker, finally get my bike back and the rear shock still needed air. Hooked up my shock pump and listened more closely to the air spewing out the house and watched the suspension deflate. Got a new pump, filled it right back up. I guess it's possible they looked at the rear suspension and determined it needed a rebuild. But that doesn't explain not telling me about the wheels or fork, or the joke of mixing up a $250 2009 26" and a $9000 2025 29". Won't be back. Still feeling like I got ripped off. And I still need new wheels to ride my bike.

These guys are the best. I dropped in for a bottom bracket replacement and they said all it needed…read morewas tightening. They could have charged me more and I would have never known the difference. Definitely go see them.

Excellent service and great, knowledgeable people. Highly recommend a visit when in Trinidad!read more

Super friendly, knowledgeable and great ride recommendations. They were also able to swap out…read moretubeless tires same day after a gnarly side-wall puncture so I didn't have to miss the next day's ride. They even cleaned the bike! These guys are awesome.

A few weeks ago, my husband and I spent a morning taking a guided rafting trip with RMSR. We had…read morethe privilege of having Anela as our guide with Maki on the raft just behind us. Both are fabulous, hardworking ladies. Somehow, we were the only two guests on the raft with Anela, so we felt we had personalized service and room to spread out. I believe there were 4 other rafts that morning with all of us cruising down the river together. The morning of the tour, we arrived a bit early. The ladies in the shop had us fill out the necessary waiver. There is a selection of merchandise available to purchase and a small restroom available to use in the shop. The van ride to the launch area was fairly short. The guides handed out life jackets to each guest and made sure the life jackets were nice and snug. No helmets or wetsuits were needed. Before getting on the rafts, Anela gave the morning safety speech of what to do if someone should fall out of the raft. Fortunately, no one did on our tour. The week prior to our tour, the area had received rain each day, so Anela mentioned that the water level in the river had come up. Our tour was a few hours long and a very relaxing float. There were a few slightly choppy areas on the river, but nothing rough at all. The scenery along the Rio Grande is beautiful. We had the option of jumping out of the raft at one location, and only one guide in the group decided to jump out. I personally wasn't sure how I'd get back in the raft, LOL. Our guide Anela was fantastic, super friendly and informative. The beauty of the mountains was incredible. We will book again next summer!

Our family highly recommends Rocky Mountain Ski and Raft. We booked a guided rafting trip…read more(following rail-biking). As soon as we arrived at the shore to depart the sky opened and poured down icy hail! We contemplated continuing on with our tour, as we booked for 8 people (prices were great, but 8 bookings adds up), however our guides were very supportive of the fact that the weather was well past inclement and offered to allow us to rebook the tour for later in the day. I am so grateful we had that opportunity! Our party included 2 adults and 6 children ranging from a toddler to teens and it was perfect for everyone. All of the staff were extremely friendly and we can tell the family that runs the operation takes pride in their work and business.

Boots hurt my feet. I think they gave me steel toed boots. But the ski poles are very very durable…read more Doc was nowhere to be found

These guys were super helpful and fast! They didn't even charge us to adjust my daughter's new skis…read moreto fit her boots. The gear inside was also very reasonable! Plan on having this be your spot for skiing up at wolfcreek!