I worked with Kerri at this office - who was so fast courteous and professional it was…read moreunbelievable! I work in Customer Service all done over the phone; so I am well aware what a great customer experience should sound and feel like! Thanks State Farm! You have great service.

From the owner: Simply to provide you, our customer, with service far beyond your highest expectations. License #:…read moreNM-7242498

Ana Gomez with Farmers is great. I've worked with her before in another industry. I can definitely…read moresay her professionalism, courtesy, and product knowledge carried over. Thank you Ana!

This guy is horrible. I requested to cancel my account more than a month in advance and four months…read morelater he's still sending me bills and past due notices! I had to remove my credit card info from his website because he just kept taking my money. I can't imagine what he'd do if I actually needed to use my policy. I assume absolutely nothing. If you are deaf or hard of hearing he doesn't care. He will not acknowledge or reply to emails or even the "contact us" feature on his own website! He is definitely not ready to run his own business; maybe he has a lot going on at home or just doesn't have time and I feel for him if that's the case but his issues are affecting his clients and that's never good.

My daughter had Kat Williams as her agent. Oh my gosh, I thought your assigned agent is supposed to…read morehelp you. My daughter had a minor accident and reached out to Kat Williams over the last 2 weeks. She sent 3 emails with NO response. She called the local office and was transferred to the 1-800 corporate line every time! She was contacted by the local office directly to sell her life insurance. She was never responded to about the accident. Kat finally replied when she told her she was changing agents. Her response was "I didn't have full system access". I'm not sure what that means and why she couldn't bother to respond to the 3 emails and 3 calls.. My daughter contacted a new agent to change to and they responded 10 minutes later. The Kat Williams office is useless!!! They were worse than that since they didn't help my daughter with her claim and she is out $1000.

Best staff and management of any company in New Mexico! Kat, Sean and their team exceed…read moreexpectations.

STAY AWAY!!!! This agent is horrible! Her helpers charge your bank account for things that the…read morecustomer has not been made aware of. Amanda is never in and will never call you back. I'm still waiting for a response from her since mid 2024

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Los Lunas, NM area since 2006, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.