Sean & the entire team is always willing to help! They are efficient, courteous, & kind…read more Thank you to the entire team for all you do!! Customer Service can be very difficult these days, yet they do it with pride & grace.

I arrived first and was the first person in line to return a package. The employee with the tattoo…read moreon his neck took his time coming to the front. While I was still waiting, another customer walked in, and he chose to process that customer's return before helping me, even though I had been there first. He gave no explanation or acknowledgment that I had been waiting. This was unprofessional and disrespectful. Customers should be served on a first come, first served basis. I left with the impression that this employee was not taking customer service seriously. I hope management addresses this issue so all customers are treated fairly and with respect.

I love that they have multiple locations and have been around since 2023! The staff is friendly and…read moresuper efficient -- I was in and out quickly, and got my results in less than 30 minutes. They really rock, and I'll do everything I can to spread the word!

We needed to obtain FBI Background Checks that could be apostilled for our visas for Ecuador. Not…read moreonly did it take forever to get our reports, but it turns out the FBI Channelers get reports that can NOT be apostilled. We only found that out when trying to submit the PDF to the State Department that it couldn't be apostilled. In our case, it means we now have to wait up to 14 weeks to get our reports and have them apostilled (because of the massive layoffs in the State Department in particular as they do the apostilles). We needed wet-signed, seal-bearing background checks to get our apostilles. Something we did not know until we submitted the reports to the State Department. What is exasperating is that this organization should have known that and not taken our money to begin with. They did refund one of us, but the issue for us is all the lost time, not the money. Now our other documents for the visas are going to expire (they have 6-month lives), and we have to go to the expense of reordering those. So while this company may do a good job with domestic requests, they do not know what they are doing with international requests related to (for example) visas to Ecuador. Proceed with caution. My issue is not with the delays in getting the report which were due to issues at the FBI. My issue is we were not advised that the report we received would not be accepted by the State Department because it was a PDF. When I initially went to this business I was advised I had ordered the wrong type of report online. It was ABQ Fingerprinting who advised me I needed to order the more expensive FBI report for $85 or so. All I did was do what they advised. There was no mention of the need to apostille. And when I found out about the apostille, I had to look it up online to know what that even was. Again I realize this was miscommunication, but at the time I ordered this report nobody advised we needed an apostille to met the standards required for Ecuador. That is what I am upset about.

Gonna give this Mom 'n Pop shop all five stars after I signed up for a box recently and dealt with…read morethe Mom side of the team. Super friendly service, bright happy personality, very cordial, welcoming, & engaging. She was very conscientious while informing & educating me on how their processes work, what to expect when/where/how after packages for me arrive at their facility, and how to have mail addressed so I will get it. I've had boxes previously with national chain outfits and this little Rio Rancho spot outshines them all in aces. And as someone who leads with his stomach, the availability of the Philippine foodstuffs & goodies on the shelves is a nice bonus.

Very kind & helpful people. Picked up my Wish order from here very quickly. They also sell many…read moreFilipino goods here! Saw some yummy Filipino products on the shelves I'd like to try.

Latonya Livingston was the representative who took care of me. I was dreading the thought of having…read moreto go to DMV but, the service I got was amazing. The representative was knowledgeable, and personable. Great new location that should do wonderfully with staff like her!

From the owner: Same day, hassle free vehicle registration renewals, tile transfers, and notary services.read more

Beverly is professional and courteous. Having a notary come to our home saved time and travel…read more Highly recommended!

Beverly is the BOMB! She is well organized, prepared,…read moreknowledgeable, and prompt. She is also very accommodating. She's also a total HOOT to work with!!!