I visited on July 25,2025. I went mid morning and there was no waiting. I have had some confusion…read moreabout a recent change of address. There was one man who went to great lengths to research the issues, find out what all had been submitted, what the Postal Service had in hand. It was extremely helpful and put my mind at ease. This was in my estimation, Service that was above and beyond.

This is the worst post office I have ever been to. The employees at the window, processing…read morepassports, and sorting mail are rude and useless. Every encounter I have had with an employee at this location has been frustrating and unpleasant and I have witnessed these same employees become downright hostile with customers. For some reason this is the only USPS location in Albuquerque that does not have to answer phone calls. I've had to call other USPS locations in Albuquerque to help me reach someone at this main location. Nothing gets resolved here. If there is an issue with you mail, good luck! "It's your problem, not mine" is the attitude you'll get from any employee you ask for help. This location has been an issue for a long time and nothing has been done to improve anything. There is no standard of service and no accountability. I typically support funding the USPS but this location is a great argument for privatization. It makes me angry that tax dollars are being wasted on such a poorly run joke of a facility. Please send your complaints to: Office of Consumer Advocate 475 L'Enfant Plaza SW Washington DC 20260-2200 https://www.usa.gov/complaint-against-government

They don't answer their phone. Tried big downtown PO because Airport Facility won't answer their…read morephone. Didn't matter--neither place answers their phone. What the h.

I don't know why I am writing a Yelp for the USPS here in Albuquerque. The staff was friendly and…read moreit is located right near the convention center. Nice little post Office

My fav post office to go to, they are always so quick and efficient. On top of offering great…read morecustomer service. I always love to buy unique stamps to mail my nephews cards and they have a variety. Thank you postal workers!

This place is slow, and they suck . Like what are you guys doing? There should not be a huge line…read moreand only 2 old ass people working the counter. Crazy stupid inefficient, get someone over here to help you ffs

This location is easy to access from both Central and Zuni. There is plenty of parking if you have…read morea need to go into the building to do business. The drop off area is easy to get to and convenient.

Be careful. Apparently this post office closes at lunchtime. You might not find out until after you…read morego through security at the federal building because there are no signs.

This location has been here forever…read more Right across Central Ave from historic Old Town. Not as busy as many other locations, it is a great place to mail stuff.

Totally incompetent from one end to another…read more My package was mailed in Haftselle Al and sent to Tucumcari NM. It had the correct address but a wrong label put on package which sent package to Fredrickburg, Virginia. That started on April 1. It is now May 29 and the package has not arrived. Postal employees have told me that it was stuck in a "loop". The package has traveled "back and forth" for months. One side of US to the other. I have talked to Tucumcari postal employees and Alabama employees and have been assured that everyone is aware of the error. There are apparently gobs of pics of mistake but still no package. Ive talked to the "hot line" who cant do anything. Now the tracking number says it enroute to the next location but no one can answer what location that is. Is it going to the persom I sent it to or back across the country again. Jim S

First place 1050 sunset is the post office I deal with numerous times I have not opened a letter…read morefrom advant for they are rip offs I put send back to sender and they still put it in my box next they had a certified letter that my fatty had sent the delivery person did not come to my door they did not put a miss in the mail box so I went to the station to talk to manager he is a full out liar he told me the carrier would to my house and still deliver and that did not happen so what is wrong with this picture either employees and managers don't know how to run for customer satisfaction bunch of liars in this station

Why not double-down? As I wrote, nearly eight years ago, "Here's where I do something ridiculously…read morestupid and let the entire universe know that it's my secret place to go over the holidays because the lines are short to non-existent." Time for a pandemic-friendly update. As the general public adapted to our masked new reality, if there was one thing I could count on, it was that the crazies gathered at the post office. For whatever reason it was the post office where I witnessed the most brazen disregard for distancing, sanitizing and, well, just human decency. I feel especially sorry for postal employees, who've weathered this with reasonable calm. I'm going to double-down on my secret, this little nook of a post office in Old Town. I've driven well out of my way to come to this location, particularly during the holidays, because if there were lines, they were short and appropriately spaced. Only one customer allowed inside at a time. Very friendly, even personable help. This is the best location in the city, people, and no, it doesn't quite land five stars.

Angela was extremely rude, abrupt, unprofessional and called me names. When I asked for the…read moresupervisor she recited to give it to me.

Find another Post Office, the young woman that helped me was rude. Poor communication skills.read more

I have had nothing but positive experiences at this USPS Location. The service can be a little slow…read moresince they usually only have 1 person running it, as it a small location but i'm never in too much of a hurry to complain. They typically always have what I need with great customer service!

Update: We were frustrated by the situation. Our thought was, if all the staff needed was to…read morecombine the boxes to one, they could've done it without forcing us to buy a tape on the spot. Or at least explain to us so we have options. We didn't know it'll be a problem as we were only given one label, and was told it's an easy drop off for return. I'll change the review from 1 stars to a 4, thanks for taking time to reply and explaining the situation. Original review: We ordered two boxes of diapers that arrived with the wrong size, as two boxes under a single order, so we have to return them, and we confirmed they were delivered by UPS. This UPS store refused to take two boxes for a single return of the order and required that they be combined as a single package. If UPS can deliver 2 separate containers for one order they should be able to accept two separate containers for one return label. Hope the $7 tape we had to buy to tape the boxes together was worth this review.

This location is easy to get to and there is plenty of parking. The staff are helpful and willing…read moreto help you with all your needs. The prices are good.