Lyon is the worst management company I've ever dealt with. Especially very poor experience with hoa…read moremanager Patty. She is very unprofessional and full of fake words and promises. She doesn't return calls or emails. They promise 24/7 maintenance but never answer their phones. Their team will cause more damage creating larger and more expensive repairs for homeowners to deal with. I do not recommend Lyon group to anyone.

I moved into this property a month ago, and since day one there have been multiple unresolved…read moremaintenance issues. Despite daily follow-ups, nothing has been fixed. When I mentioned I would escalate this to the HOA, I received a call claiming the issue was "hot fixed." That was completely false -- the very next day, the leak continued. This situation has been a source of mental stress. I cannot even use my bathroom for regular use and have been forced to use the kitchen sink for basic needs. This is completely unacceptable. If you're looking for a peaceful living experience -- do not rent with this property management group. They show no care for tenants and only seem interested in collecting rent, not providing livable conditions. Tenants deserve respect, honest communication, and timely repairs -- none of which I've received.

RENTERS BEWARE! The property owner is a major mean-spirited, vindictive, rent-gouging POS coward…read more Just out for the all-mighty buck. He could care less about the tenants and takes advantage of them or evicts you with false proof. Except for delinquent rent. Makes up reasons why you should not get your security deposit back. His properties are never updated or maintained for as long as you live there. For instance example, No rug cleaning or fresh paint. They're very slow in the response to maintenance calls. The quality of properties is outdated. No amenities. Noncommercial washers and dryers, they're old outdated small coin machines. No value in the properties he owns and what he charges for rent. The ding-bat sister in charge of rental showings is a professinaldisgrace at performing her job.

I was fortunate to find postings of apartments on Craigslist by Leigh one of the staff at Fleetwood…read moreManagement. Currently I'm staying at Hollow Crest Apartments, one of several properties owned by Fleetwood Management. I have to say this is one of their newer and better locations to choose from. Their best would be Hillcrest which is right next door to Hollow Crest, slightly more expensive and geared more to someone who's ready to settle down. Hollow Crest fits more in my budget of around $700-$800 a month for rent. Also has an elevator which made it easy to move to my apartment on the top floor. Close to the I-95 highway and in between East Greenwich and Warwick on Post Road. It's right near the Remington House Inn and across from a cemetery so it's nice and quiet aside from the occasional busy traffic during rush hours but the building is pushed downhill and away from the road. Occasionally you wouldn't even see it off the road except for the sign for Hollow Crest. The apartment building itself has a nice giant parking lot enough for residents and visitors. No assigned parking except for the handicap and reserved parking near the main door. The main door is locked and all residents need a key to get in while visitors can use the buzzer to page people to let them in. It's a 3 floor building and there's about 40 1-bedroom units all designed the same way with electric heating and wall to wall carpeting. Since I've been here my electric bill has been between $40 - $100. Probably because I haven't had to turn on the heat much and I use 1 CFL lamp to light my whole apartment. All the rooms are wired for FIOs but I'm stuck with COX since it's cheaper for me. A nice thing is that each room is self contained with it's own water boiler in the doorway closet and a fuse box in the bedroom in case anything trips off. Thankfully haven't had to, but good to know it's there. Also like my apartment in East Side, there are wall ACs in the living room and bedroom There are two laundry rooms on the second and third floor with 2 washers and dryers. Haven't had too much problems with sharing the facilities with other residents and they get the job done. All the neighbors I ran into have been middle age and up and they've all been pretty friendly so nothing bad to report there. Maintenance is pretty prompt about getting things fixed. I had a problem with my garbage disposal and after a day of putting in a call, they came in and had it fixed and even told me what the problem was and how to fix it myself if I needed to. Stairs and hallways are kept clean by a cleaning crew that comes in every so often to vacuum and steam clean the floors. Management was pretty helpful getting me set up and took care of fixing any problems before I moved in (carpets were steamcleaned and a broken stove handle was fixed). They are also pretty good about putting up fire inspection notices and lease information and they give a six day leeway of when rent is due so really no excuse for late rent. Some minor things that stops me from giving five stars is the dumpster for trash bags is located away from the building in a corner of the parking lot. At night there's virtually no light to see anything so I need a flashlight. There's also been times in the morning, some racoons or squirrels dumpster diving overnight gets trapped in there, so caution has to be given when opening to throw in trash in case they come flying out and maul your face. Also some morning construction wakes me up in the early mornings on the land located next door. Maybe for a new building? Closing the window muffles the sound a bit but still noticable. Despite that, great place to live for a single person or a couple starting out. I visited their other locations which are cheaper in rent but a bit dated. I would pay the extra to be more comfortable.

Omg. Where to begin? From weekends without water to screwing…read moreover United Way to not even having the deed to the property they're charging rent for, these people are awful. I had trouble paying my rent. I went to the United Way for help. I told them I needed help with December, January and February rent. I found out they told United Way I haven't paid rent since August, and that my rent is $1200 a month. It's only $800. Scammers.

Now that I've moved and have gotten far far away from this company, I'd like to share my experience…read morewith them. I lived in my apartment for a couple years. My landlord passed and his business partner decided to sell the house, I'm assuming because she is elderly and couldn't keep up with the property any longer. The moment this company bought our house, my life was changed. They removed our washer and dryer for no apparent reason. One day I came home to them throwing all of our belongings stored in the basement away with no notice or warning because it is "illegal" to store things in the basement, I went weeks without heat and hot water in the dead of winter and they quite literally refused to compensate me. I had to shower at friends and family members home daily for several weeks. They provided a small space heater and it made my electric bill sky rocket. They "lost" my deposit and required me to pay them another deposit. The agreement Jeff and I made (add $50 to the rent monthly until it reaches $1000) after I reached the $1000 I assumed my rent would go back down & they had zero recollection of the agreement. So not only was I paying an extra $50 per month in rent, but they were also telling me I didn't have a deposit on file. I clearly wouldn't have been able to move in if I didn't pay a deposit. I had strange men that "work" for them show up at all hours of the day and night with no way to enter the home & when I refused to let them in because I was given no warning, an employee showed up at my door and screamed at me and threatened to evict me. I'd never let a man that doesn't know the company's name in an unmarked white van into my home while I'm there alone. I quite literally NEVER had an accurate lease and had to chase them for months and months to get it updated. Wether it was my deposit, rent amount, my cat being present in the home, my utilities being included, they always made sure to get something wrong in writing that would essentially benefit them and screw me over. My utilities were connected to the building and outdoor lights so my utilities were always included in my rent. I came home from work one day to no electric in the middle of summer. My food went bad. My insulin that needed refrigeration went bad. No warning, apology, or change in rent after getting them in my own name and continuing to pay the outdoor lights for the other tenants. Even their own handy men and plumber talked negatively about their integrity. I decided to break my lease and moved out. If living under them, I recommend keeping EVERY conversation in email so you have proof. Jeff is such a bully and thinks he is above the law. Horrible, horrible people. He also has a Tik Tok account where he does nothing but bash his tenants. Please stay far away from these inhumane animals.

Well, the worst property management across the globe. Have had to hire an attorney to deal with…read morethem. Special assessment fees 2-3 times a year along with $550.00/mo for HOA FEES. They are to cover snow removal, roof repairs, cement repair, laundry room electrical boxes, common area cleaning, driveway repair etc. and are charging special assessment to owners instead. They will NOT provide documentation for the repairs unless you pay $150.00/hr for the invoices and documentation. They are rude and EXTREMELY dismissive. Nancy Falcone is impossible. So the attorney shall deal with her. Think she might be stealing from owners. Just my thought since owners cannot have free access to receipts, invoices etc. NEVER LIVE ANYWHERE THAT HENNESSY IS INVOLVED WITH, EVER!!!!!!!!!!!!

Worst company to rent from ever ! Will not answer requests, will not landscape, will not remove…read moresnow properly, hoping this company shuts down very soon! Awful

Big shout out for the Noonan/Lombardi team!! We can't begin to thank you for all of the team effort…read moreselling our house. You guided through many hurdles, always keeping positive. Your perservarence paid off, as our sale went smoothly from showing to closing. Thanks for your patience and professionalism! We really appreciate all your hard work Remax Noonan/Lombardi is the best!! Lou & Gina Scotti

From the owner: A multi-level award winning team with over 50 years combined experience. Representing clients in…read moreMassachusetts, Rhode Island and Connecticut. Specializing in all types of residential, commercial and land sales. Distressed property, rehabs, and rental expertise/property management experience as well.

Nice employee. Although they are not very professional. Hire unskilled employees. Properties…read moreundermanned and unkempt. Need on-site property managers.

The whole team is amazing - very responsive, efficient and trustworthy…read more Amy, Janelle and Scott have been excellent to work with. Highly recommend the properties that's under their management.

Amazing team. Very efficient, punctual and easy to work with. They do a wonderful job to make sure…read morethey're client comes first. Highly recommend.

I read the reviews and comments on here and I had to laugh at most of them because of owners and…read morelandlords pawning off their responsibilities onto the management company. It doesn't work like that folks. There is a thing called due diligence in the real estate industry and sometime you need to roll up your sleeve and do your job. I am a homeowner / landlord and I also take time to volunteer my time to sit on some of the condo boards around RI. Been doing this for over 10+ years, and the last time I checked no one is perfect. Diamond Star Property Management is by far one of the better companies out there for managing your property, Trust me I seen a lot of hacks out there and in the State of RI you don't need to have a license to be a property manager let that one sink in! There are plenty out there that will take you money, decimate your budget, and then play the drama games with you. I brought Karen Maw and her group into 2 properties that I sit on the condo boards as the current President. With her going through our books and our vendors we were able to save the association $12K/year that the previous boards were wasting the homeowners funds. She is no nonsense and is not going to butter you up if that is what you're looking for she not for you. Folks you are adults act like it for once! There is another association where she has manage over 15+ years in the 11 years owning a property there my condo fee only has gone up $30 and my condo fees are under $200/month. Its unheard of ... Word of advice maintain a paper trail with anything you do, documentation is key in anything. Remember feeling doesn't solve problems solutions do. Lastly there are 3 sides to every story, your side, my side and the truth is somewhere in the middle. Enjoy! John Chelo - President Prime Choice Development, LLC.

ignorant. Incompetent. Liar. Took our money. Never checked on the job to make sure it was done…read morecorrectly. which most of the time the job was never done right. But she got her money that's all she cared about. Left the property disgusting damaged. She acted like we worked for her. We fired her at the beginning of the year. This made a lot of of us happy. Even though she says out of 84 units I was the only one that didn't like her. She's delusional. gonna cost us thousands to fix what she ignored. she's very shady. Stay clear of this company.

I had an apartment with On The Hill for 3 years. Loved my experience with them and would have…read morestayed had I not gotten a job in Boston and the commute was Killing me. My experiences with Rachel, Leslie, Dave and the rest of the crew were all fantastic. The apartment was spotlessly clean when I moved in, and I had zero issues with getting responses to my requests over the past 3 years. Sometimes it took a day or two, especially if it was the weekend or they needed to hire a plumber / electrician etc, but it always got done and with professionalism. Even when rent went WAY up on other units, they always kept my rent the same, and even worked with me when I lost my job - I really appreciated that. Having had bad landlords before, I know the difference and I can only hope my new Landlord in Boston is even half as good as On The Hill has been to me these past 3 years! Thanks guys!

I contacted Rachel and Leslie about an apartment in Providence. They were very professional,…read morefriendly, knowledgeable and accommodating. I got on an Amtrak the day after I spoke with Leslie because she actually took the time to speak with me by phone. She's the real deal and knows the business. It was definitely worth the trip. Unfortunately, my situation changed and I won't be needing an apartment in PVD at this time. I'm a former real estate broker, coop board member and landlord from NYC. My experience with tenants is that they typically have no vested interest in the property that they're renting. Looking back at my college years, it must not have been easy to deal with a wild child who liked to party on and off campus... sound familiar? All this to say - property management is a thankless job. PMs are not your parents. You're that person who brings the party home? Be prepared to take ownership of your actions and be responsible for your guests. If you don't agree with the lease terms or didn't bother to read them in the first place, that's on you. Five stars for exceptional customer service.