Don't judge a book by the cover... small family place, easy to miss, but took damn good care of my…read moreclothing! I had dropped off a suit and my Class A uniform for dry cleaning. It was ready on time, clean, with no issues at all. The lady working even educated me on how dry cleaning works and how their family does it, and some things they do that most other places don't to truly clean the clothing. I will return here for dry cleaning! Four starts because there is always room for improvement! The store was a bit dirty, and there's not much customer space when you walk in, if another customer comes in you're right on top of each other.

I came to Robinson's at 7am on Friday morning because I ruined my dress for a work gala that night…read more Long story but the dress had blue dye on it and detergent stains... I also put the white and black dress in the wash and the black bled over the white and made it gray (I know...stupid.) He greeted me so kindly and I asked if he could help because I needed it back before 5p. He told me he couldn't promise but he would try. He suggested I call him around 10am to see how things were going. I called and he said he would call me back. A few minutes later he called back and told me the dress was perfect and I could pick it up in an hour. Dress was a hit!!! I got so many compliments...if they only knew. Robinson's is my official cleaners indefinitely!!!

WEDDING DRESS CLEANING/PRESERVATION…read more Don't let these other reviews fool you, this place is amazing and I can't recommend it enough! I took my wedding dress there to be cleaned And steamed before my wedding and Stephen was patient and attentive. He even got it cleaned in a short amount of time to be ready for my wedding. After, I of course brought it back to him to be cleaned again and preserved/boxed. He even had me come back in after the cleaning and before the boxing so I could inspect the whole train. He even offered to include invitations or my veil in the preservation box too! Don't let the shop's "hole in the wall" atmosphere deter you! Stephen is amazing with his attention to detail and patience with a crazy bride! Highly, highly recommend!!

The only reason I gave 1 star is you can't give 0…read more I went here to get a blouse dry cleaned and they destroyed it. Not only was the blouse ruined, they did not tell me about it and instead hid it in between the other garments I had dry cleaned and took my payment. When I got home and took everything out of the bag I saw the ruined top. I went back asking for a refund and instead was given a 15 minute lecture on why they should not have to give me one. I understand they did not mean to destroy the top, but the fact that they hid it and let me pay for it is unacceptable. They ended up giving me a "complementary" suit cleaning. I figured I would give them one more shot and brought in a suit. The complementary cleaning was only $20 and I was charged $5 on top of that. When I came to pick up the suit, it had stains on it that were not there when I brought it in. I took the suit to another dry cleaner to fix their mistake. DO NOT GO HERE

Highly priced for value. Makes excuses for delay over 3 weeks in getting items back. Made 2 trips…read moreso far to pick Up items and still missing. Says equipment broken. Staff unprofessional.

Staff is very friendly. They also take care of the clothing and will not clean if they feel it will…read moredamage it (I have lost some to bad dry cleaners). A bit pricier to me but Im used to larger cities where theres more competition. Very fast and punctual. Highly recommended :)

Lili, her daughter J, and the rest of her team are phenomenal. From alterations on several of my…read moresuits and dress pants, to altering my 7 year old grandson's suit, moving a button over in a jiffy, the positive aspects of this business are endless. It's incredible. This photo is my grandson in his suit awaiting mark up for Alterations which were perfect and fast turnarounds always.

My husband took 6 shirts to get shortened length wise and somehow out of 6, 3 were shortened too…read moreshort even though my husband even asked for specific measurement lengths and had them pinned as such as well! This ruined 3 brand new shirts. When I went back on his behalf, they were not remotely apologetic and did not offer any remedy. I asked for a refund for the cost of the work and was given that but for costumer service I shouldn't have to ask this!

Service is incredible. I have come here many times to get my professional clothes dry cleaned. You…read morecan expect to have your clothes ready in a day or two. The staff is very friendly and nice, they treat me like family and we get to chat for a little bit while I give them my clothes. I would recommend their dry cleaning to anyone in Gainesville.

Same day dry cleaning at a very affordable price. Extremely friendly and nice people thereread more

My worst experience with a suit altered ever…read more When I walked in the door, I told the woman behind the counter that I wanted the hem of the jacket and pants to be taken up by 3 1/4 inches. She said 1/4 inch. I said no, 3 and 1/4 inches. She said 3/4 inches. I said no. 3 and 1/4 inches. "Too short. You try on". I should already have walked out, but I had more errands to run and didn't have time to find a different tailor. She didn't know that 40 years ago, my girlfriend now wife taught me to sew, but I shouldn't have to give her my resume for her to believe me. I guess she couldn't wrap her mind around the fact that some men know how to sew. So I tried my jacket on. She adjusted the sleeve and I said 'No. Shorter'. She had adjusted the sleeve as it were a shirt, not a jacket. I learned proper sleeve lenght from Frank Sinatra. I had to say 'shorter' 3 or 4 more times before giving up. I picked it up to find she hadn't even bothered to replicate the vent in the sleeve. She just hemed it, replaced the buttons and charged me 60 bucks. Zero out of ten. Will NEVER go again.

I am glad to hear that others have had good experiences with QT's, however, I did not. This review…read moreis more meant to give a heads up to others who use them as a tailor (not meant to criticize the owners, as obviously others have had good experiences). I brought in a blazer I needed tailored for a suit I was wearing to an interview in a few weeks. The blazer fit everywhere except for the waist which was boxy and too big. I tried on the jacket, we noted that the arms, shoulders, etc all fit great but that it would be taken in at the waist. The tailor pinned the jacket. I paid a little over $50 for the alteration all up front. While I was a little weary on paying entirely up front, the good reviews gave me confidence that this would be fine. About a week later, I came by, picked up the jacket and was on my way. When I got home I tried it on and realized that the area around my arms/arm pits felt very tight, even though when I brought it in it fit perfect. I brought the blazer back and tried to speak with them about the issue. Immediately they became very defensive. Told me they didn't touch the arms and didn't even sew the sides. Claimed that all they altered was the back seam (which seemed impossible given that they only pinned the sides when I came in and that the sides had a completely different shape than before). Kept offering to open up the jacket to prove that they didn't touch the arms. I tried to explain that I didn't think they sewed the arms, but rather that the way they took up the sides must have affected the opening of the arms. Upon opening the jacket, they saw that they did in fact take in the sides and back seam. They claimed, however, that this is the only way this alteration can be done and that the arms of blazers just aren't comfortable and that it's normal for them to feel tight when you reach forward or move your arms. Obviously, this is not true. After going back and forth they agreed to let out seams below the arm back to the original size. I came back a few days later and found that they had let out not only the upper seam, but also part of the waist- essentially putting the blazer right back where it was when I first came in. Again, they were very defensive and argued with me. Eventually we came to an understanding (so I thought) that they would adjust it again- making sure that the underarm area was let out and the waist would be taken in. I came back a few days later and still the arms were tight- but I gave up. This time they claimed that the arms were tight when I brought it in (even though I know this is not true) and also again, that blazers aren't meant to be comfortable. I'd wasted too much time, gas, and energy trying to get them to do a standard alteration. I told them I was disappointed in the quality of work, but that I didn't think there was any way I could explain the issue differently. So, in the end I am left with a blazer that looks better than before but fits worse. I think a simpler alteration like a hem or a dress would likely be just fine. However, if you are the type of person that has a hard time speaking up about corrections or does not have the time to come back more than once I would not suggest coming here. The best way to judge a business is not when things go well, but how they react when things go south and for that reason I cannot recommend them.

My friend was desperately needing alterations for an evening gown one Saturday no questions asked…read moreand I pride myself on being a problem solver so I gladly took on the assignment. I called all over town. Half way through the cold call list I told one of the cleaners I called the story and she told me that it's an impossible feat that I signed up for--I'm paraphrasing. She said that no one is going to be able to do alterations for me today but I didn't give up. Low and behold I ran across this long name and I called, no answer, so I left a message. About an hour later Li called me back and she agreed to do the alterations. My friend was very happy with the alterations Li made to her evening gown and the fulfillment of our impromptu request. This is five star treatment no matter what.

I think this place is also known as Yi clothes repair. I went to Yi at the address posted above and…read morehad a great experience! I took a long sleeve lace dress to her that needed to go down 1-2 sizes and the lace sleeves needed to be made smaller. It was a quick turn around and a reasonable price! She was kind and her house was clean, I will be back!

They hemmed a gown for me on short notice and the result was excellent. With Friendly service as…read morewell.

Fair price for zipper replacement. Not sure what else to…read moresay. Why do I need 85 characters to post a review that Yelp encourages?