Very difficult move that involved using a crane to remove the hot tub from its old house and also…read moreto place it on a pool deck at its new home location. Job required Ace movers to trim tree branches to allow the crane room to move the tub. Overall a great job with no damage to the tub! (Approx $900 total cost)

From the owner: Your local Pool and Spa store…read more Pool/Spa Chemicals Pool/Spa Parts Pool Cover installations Pool Heater installations Swimming pool accessories BioGuard Alex Pro water testing American Whirlpool Hot Tubs Hot Tub delivery and installation Outer Banks Pools & Spas offers the best selection of pool and spa chemicals, pool and spa parts and equipment, Meyco pool safety covers and pool heater installations. We have the solution to all your pool and spa needs.

This was our first experience with Sound Side Pools. We were looking for someone to close and…read morewinterize our inground pool and after calling around for prices, they were the least expensive so we thought we would give them a try. Their office manager was so nice and managed to schedule them to come in just a few short days. They showed up when they said they would and in just a very short time had the pool pumped down and vacuumed, the lines blown out, chemistry adjusted, pump and filter drained and the cover installed. They did have to come back to put a floater with chlorine into the pool (we didn't have one and they didn't have one on their truck) so, all in all, an excellent job for a very nice price!! Looks like we have our new pool company!!! Very happy!!!!

From the owner: Swimming Pool Cleaning, Fiberglass Pools, Pool and Spa serviceread more

Thank you, Ritchie Pools and Spas - our pool and hot tub were both clean and in great condition for…read moreEaster weekend. Nikki is simply the best- she responds quickly to all requests and questions! We love our pool and spa now!

Horrible business practice. Tells you he will be there, then doesn't show, but leaves you a text…read moremessage with an estimate.

HORRIBLE CUSTOMER SERVICE! I ordered in stock parts, it took them 14 days to arrive, they were not…read moreeven shipped out for 12 days after order even though the website says they ship immediately. I paid Priority shipping and they were shipped 1st class. I have since been told these were not described correct and are not the correct part. I contacted the company, they will not address any of the issues and very unwilling to fix this. I would never buy from them again and do NOT recommend anyone using them. Avoid the hassle and being ripped off! I only gave 1 star because I can't give 0!

Let me set the stage: I bought a shiny new construction home in 2021 with a pool that was installed…read moreby a local Pool & Spa company (name redacted to protect the lazy). I'm not a full-time resident -- just a part-time pool guy living that part-time beach life. But even part-time residents deserve full-time water circulation, right? So every year, I call the original installer to open and close my pool. And every year, it's like asking a teenager to do chores -- they either ghost me completely or give me the "we're busy with real customers" brush-off. Which is wild, because I've literally paid them every year, which feels like it should count for something -- if not respect, at least a returned call? Anyway, fast-forward to this year -- Year Four of the Pool Neglect Games. My pump started sounding like a chainsaw being tortured. I'm pretty sure the neighbors were close to calling the HOA or an exorcist. I emailed the original pool company: crickets. Called them: voicemail. Still nothing. So now I've got a dead pump, a murky future, and a wife I just told, "Get ready to bucket-bail this pool for the next two weeks." But then... enter Eric, stage left. (Cue spotlight and heroic music.) At 7:30 AM, I left a voicemail for Aquarius Pools & Spas, and by 7:45, I got a text from Eric like some kind of Pool Whisperer. He said he'd call by 9:30. Guess what? He actually did -- like, on time -- like a grown adult who respects other people's time. I know. Shocking. I gave him the lowdown, sent pics of the setup, and he quoted me a price that didn't make me want to fake my own death to get out of paying it. Then he said the magic words: "I can be there today." I almost cried. This man showed up, mid-day, replaced my pump like an absolute legend, and had my pool up and running same day -- all while the other company was probably still warming up to check their voicemail. Eric is the pool repair ninja I didn't know I needed but now cannot live without. And let's be real, I work in Customer Experience for a living -- I literally get paid to find out why companies suck and fix it. So when someone actually delivers top-tier service without the usual drama, it deserves more than five stars. It deserves a skywriter, a parade, and maybe a statue. So to sum it up: Eric, you crushed it. You turned what could've been a chlorine-scented nightmare into a same-day solution. You've earned my business and my local referrals -- and if you're reading this and need a pool hero, call Aquarius Pools & Spas and ask for Eric. Tell him the guy with the haunted pump sent you. P.S. My wife didn't have to skim bugs with a pasta strainer. She thanks you too.

We have been with Aquarius Pools and Spas for a few years now. The owner Eric is extremely…read moretrustworthy and honest. Pools and hot tubs are not cheap to maintain, but Aquarius's prices are very fair, and for the excellent service we continuously receive, it is well worth it. We previously had another company maintain our pool and hot tub. They touted themselves as the largest pool maintenance company on the OBX. Their technicians were Not trained properly and were told to watch you tube videos to learn the trade! Aquarius is responsive, caring and has well trained employees. You will be very happy with them.

Tyler and Greg are great people to deal with and we absolutely love our new hot tub. They went…read moreabove and beyond to accommodate us when we needed a hot tub for our rental faster than the distributer could send one. And the Strong Hot Tub they carry is awesome too, HARD TOP with easy to open handles and a warranty you can't beat. Look no further for your spa and pool needs! Positive experience on the Outer Banks!

From the owner: Kitty Hawk Pools is your one-stop shop for transforming your backyard into an outdoor paradise. Our…read morehigh-quality pool installations and remodels bring hours of fun all summer long. But we're unique in offering far more than beautiful pools and hot tubs -- from 3D yard design to spa upgrades to outdoor kitchens, we can do anything you need to create the backyard of your dreams. Pay a visit to our showroom, and you'll find inspiration along with the friendliest service. After all, we're a local company, and bringing the visions of our neighbors to life with a personal touch is what we do.

Nags Head Pools serviced my pool today. Replaced pump, filter and motor. The also cleaned, closed…read moreand covered the pool. Total professionals! Fairly priced, arrived on time and worked efficiently. Referred by a friend and I would recommend them to everyone.

From the owner: Nags Head Pools, LLC is a locally owned pool and hot tub service company with 25 years of…read moreexperience. We service the Outer Banks offering our clients prompt, professional pool and hot tub service, maintenance, and repairs as well as new installations and hot tub sales. We are the leader of energy efficient pool pumps and technology for our area.

I'm embarrassed to say I've lost the name of the wonderful Peruvian woman who was sooo helpful and…read morelovely, but FIND HER if you're going to pick up your plants and gardening! She is a bevvy of knowledge and just a joy to be around. We got the Hollywood junipers (the fire shaped bushes you see EVERYWHERE in OBX) at a fair price, and she even helped pick out the best ones for us. Absolutely the best gardening centre in the Outer Banks.

Went in looking for a specific plant that I have only seen growing in OBX and the Peruvian lady…read moreknew exactly what i was looking for. She was so helpful and nice. The prices are reasonable and the selection of plants are great. Also everything is well organized. Parking is tight so if you are towing a trailer maybe park on Woods road and then cart your items out.