For no reason, the female cashier told me, in front of my child and a line of people behind us that she was sorry the register took so long after I swiped my card- that anything made with silicone parts took longer than normal to work right and then she smiled while looking at my chest and laughing. My kid thought it was shocking and I'm still embarrassed. Toxic staff. For years there read more

closed for absolutely no damn reason at 5:30 when according to their sign and google they're supposed to be open until 9. lady wouldn't let me in for one item - no sign, nothing! do better! read more

Sarah is the worst pharmacist possible my son needed a medication no other store had she wouldn't hold the med so the doctor wrote ok to fill early on it and she wouldn't fill it or call the doctor which goes against rite aid policy read more

This is the absolute worst pharmacy around. It is beyond frustrating. There is one worker there that is absolutely RUDE to every patient, he was extremely rude to me, and then I watched as he was also rude to a little old man as well. The biggest complaint that I have is that they have absolutely ZERO idea how to bill insurance correctly. I have worked in medical insurance for years and they are SO frustrating here. They charge us everytime, and we have Washington Apple Health and shouldn't have any charges for our prescriptions. But everytime they insist that we have to pay, and charge us, and it's completely unacceptable. They have no idea what they are doing and are extremely rude. I dread every time we need to get a prescription because I know that they are going to charge us even though they shouldn't. read more

Another terrible experience at RiteAid pharmacy..... Cashier had an attitude and looked SOOOO unprofessional... I can not believe a store such as RiteAid would allow their employees to dress so poorly and to treat their customers so bad. This was the last straw for me. I am transferring everything to Safeway. read more

Rite Aid is an old business in our neighborhood, but a few years ago a Walgreens opened up immediately across National Avenue, so now there are rival pharmacies. We continue to use almost exclusively Rite Aid. We get our over-the-counter remedies from them, mouthwash, all the usual drug store things, and they do usually seem to be the better price, though if we really bothered to make comparisons it'd be a mixed bag. It may only be because they've been in our neighborhood longest they just seem friendlier, have a more complete stock of geegaws and whatnots that one expects from a large pharmacy. Our prescription meds, however, we get from the Kaiser clinic covered by insurance, so we end up using neither of the rival pharmacies for that. In 2017, alas, Rite Aid's Kitsap Way location was put up for sale for eight million dollars. They continued to do business but when the sale goes through I feared we'd have to settle for Walgreens thereafter. Instead, it had a "Grand Re-opening" but they still got me worried for its future. read more

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The pharmacy is the worst in the area. I've made many many trips to the pharmacy to pick-up meds they've "filled" and it's no where to be found. You have to constantly call to follow-up and make sure it's filled and 99% of the time they're telling you they didn't fill it and the cycle begins again. It's an absolute nightmare trying to get anyone to help. I'd go to a different pharmacy and save yourself the headache. read more

Not only that they gave me a wrong prescription but the pharmacist LIED about calling my doctor afterwards to straighten the issue. When I called my doctor, they confirm that no pharmacist called about my prescription. No apology were being said. The pharmacist that sounds like chinese was not professional at all. So disgusted with them right now. Walmart is 10x better that these pharmacy. read more

Went to get tested here for Covid-19. Never got a call or email back from them. Called to confirm my email and number was correct. Still no word. Called to get results a week later and they told me to check my email again. Checked the spelling they had. No word. Went to a different place to get retested and turns out im positive. Should be things you tell people and find a way to make sure they know THEY HAVE COVID. read more

Overall a pretty good pharmacy store. I came here because the Walgreens across the street didn't have generic flu medicine at the time. This store is super clean and well organized. The staff was also pretty helpful and did not push me to buy anything. I think I might come here more often than the Walgreens. read more

I go into rite aid very often it's on my way home from work. So I go into today to grab toilet paper and other necessities and notice they have a new security guard whatever that's great for them except that security decided I was just too suspicious and followed me in EVERY SINGLE AISLE! As I'm checking out with the security guard right behind I mention to the male clerk that their new guard is following me around the store and the clerk is rude and dismissive about it and rushes me out while the security guard is laughing behind me! Never have I felt so degraded just getting necessities for my home I have been going to rite aid for years and after this I absolutely wont be returning I'll go to Walgreens and I suggest any dark skinned person to be aware of the treatment rite aid shows. read more

It is Christmas Eve and we forgot a vital medication at home. This pharmacy here went above and beyond to coordinate with our pharmacy at home, doctors and insurance to make sure they could help us. Thank you Daniel in Pharmacy for your kindness and tireless efforts and for doing this all on Christmas Day. While waiting I did some shopping and everyone onthe staff was helpful. The Rite Aid organization has a great location here in Bremerton. read more

This has to be the worst customer service store to go to. This is not the first time my wife and I have been to this store just to experience rude services from the employees. Today 8/2/2020 around 6:15 pm. when asking employee Patricia where a product was located, it seemed as it was too much for her to guide me to the product. Maybe, she needs a better job that doesn't require customer service, because clearly she has none. read more

This Rite Aid is very professional and polite, unlike the one in Silverdale. I will be a long time customer! The pharmacy is helpful and very thorough when filling my prescriptions. Good job! read more

The Manger or Assistant manger that was working 6/22/2020 around 7pm was very unprofessional. There seem to be an issue with a few suspicious customers that went in but instead of handling it professionally seems like she was making more of a scene that the customers themselves. She was loudly accusing those customers of using drugs and how the 911 dispatcher was giving her a hard time. This could have been handled better. read more

I just want to say thank you to the Rite Aid Pharmacy for taking all the extra lengths and taking the time to make sure they were able to get a medication that was a life or death situation. I am so very pleased with the pharmacy department for going above and beyond what they needed to do last night for me. I recommend using Rite Aid Pharmacy in Bremerton on Kitsap Way they ROCK!!! read more

I went to Rite-Aid in search of someone to take a passport photo. Rite-Aid's passport photo area was down and they recommended I go to Walgreens. It's pretty disappointing when you go to a store and they don't have what you need or want. But thank you for sending me to Walgreens! I was actually quite impressed with Walgreens and will be sure to visit them when I need another item quickly. read more