can fill prescriptions really fast, staff actually answers the phone, but the delivery is same day…read moreonly if you call as soon as they open. and you can't call the day before and ask them to deliver tomorrow. overall a very good independent pharmacy.

My Late Husband and I have been using this delivery Pharmacy before 2020 after quitting another…read moredelivery Pharmacy in The Tri City area When my husband became ill. Colonial Heights pharmacy received a prescription for shingles from Frank C. Jordaens Jr, NP during COVID. This Pharmacy didnt deliver the medication till after My husband was in the Hospital dying, 2 weeks later. Now I'm still dealing with them. I've called The Pharmacy board on them, I'm still not getting my medication on time or at all, unless I call in complaiNing. My heart meds aren't to be stopped unless my Dr says so The last time my heart meds didn't show up for 2 months. Today's Tuesday July 30 my Dr called in a antibiotic on The 29 that was not delivered today I've seen times I've been so ill i needed MRSA medication and it didn't come till the following week. I'm glad you walk in are getting such great service don't ever grow old and need your meds delivered. My experience is the service is appalling Hl

10/28/21: I stopped by to get a few things before heading home. No one greeted me as I walked in…read more That's fine and dandy. I walked around and picked up a few items. The store was tidy and clean. Everything was easy to find. The store was very bright and I enjoyed my shopping experience. They have a CVS Minute Clinic here, but it was closed when I got there. Outside, they had an area set up for people who were coming for Covid tests. It was really well organized. William checked me out. He wasn't rude but wasn't friendly either. I was in and out in no time. I will definitely go back.

Very poor customer service. Lacks problem solving abilities and accountability. 0 starsread more

I visited around 9 pm & it was very dead. The cashier was friendly & the store was clean. They did…read morenot have a lot of ethnic hair care items available which is shocking, but I was able to choose something close to what I was looking for. There is ample parking available. I'd recommend this drug store if you'd like to get in & out quickly.

I waited 15 min inside, and another 15 min in drive through…read more Neither persons working at 1910 hrs on 2 Nov 22, saw me. Not Moppy head nor the guy with the earring said hello , welcome, nor hang in there buddy we'll be right there. I'm a 65 yo white guy and ate this Rite Aid and I don't count.

I want to shout out Felicia in the pharmacy!! I stepped on a nail. In a 1800s style home! I was in…read morea panic because I haven't been updated on my tetanus shot. She acted quickly, gave me the vaccine. ALL while running that pharmacy! This woman deserves recognition, give her a paid vacation if you can because right there is the glue to your pharmacy! She really eased my mind. Other cvs pharmacies wanted me to wait until Monday and schedule online. With something this serious she was on top of things! Thank you so much Felicia again I seriously appreciate you!

Pharmacy is the worst. They take a long time to fill prescriptions and they've told us they're…read moreready at times when they aren't.

Great selections and prices. Has everything from food to pharmaceuticals. Will recommend to…read moreeveryone I know!

Worst pick up ever!! My family waited more than an hour to get groceries. Lines are always long and…read moremany items are out of stock. This what it looked like when we had to go inside to get our pickup order.

I never thought I would say this but I just Love this store it's my go to store. It's a little…read morepricey but you rack up on coupons and there you go. I like getting makeup from here. Plus they send me coupons to my phone then I go into the store and get more coupons from what I just purchased so you definitely can't go wrong. Plus my Mom only gets her allergy medication from CVS foe some reason she can't find it any where else Plus she gets other items and then I can use my coupons on her purchase so it's a win win for me she's happy and I'm . Then there's my favorite employee there Bobby he is really nice, friendly and very helpful. I remember one night I stopped in to find an adapter for my new phone and he was so helpful trying to find me the adapter. I just love his accent really nice. Kudos to Bobby for being a great employee there's a lot of businesses that need more employees like Bobby in their establishments.

This is not the pharmacy you want if you are on any controlled medications…read more My doctor approved my controlled medicine for refill at 28 days but at the pharmacist discretion (not cvs) they will not fill until 29/30 days so, it's all depending on what mood the jerk is in weather or not they fill at 28 or 30 Time to change

This is for the Pharmacy. My dog was recently diagnosed with epilepsy so I'm fairly new with the…read morerules and regulations of picking up certain medications. I tried picking up Phenobarbital for him at least 8 days before he runs out just in case they're out of stock or they are hard to refill(an issue we had with his emergency meds at this location.) I was told by a young girl who helped me out (who was talking to a man on the side) that it was way too early and to come back 4 days later to pick up. Did just that this past Monday. Was turned away once again, told it's still early and come back tomorrow(today which is Tuesday.) I dropped by and was helped by an older lady who actually checked to see if they had the Pheno in stock. She said they didn't and had to order a refill. I asked her what to do for future reference(to save all these stupid trips back and forth empty handed) and she explained to call in 4 days ahead for a refill and come two days before it runs out to pick up. Had I been explained that from the beginning, I feel like I would have gotten the prescription sooner. Idk if the younger girl was new but it would've been better to explain that to me. I'm really grateful for the woman who helped me out today so I know for the future because God forbid I cannot have access to my dog's meds before they run out. I really hope that NEVER happens or else THEY will have a BIGGER problem.

Called this afternoon and asked about bringing my 3 children in for their 2nd COVID19 vaccinations…read moreand was told to bring them in anytime between 2 and 3 PM today. I then went on to ask if those would be the walk in hours all week but was hung up on before I could fully get the question out, let alone answered. I pulled my kids from school and rushed to the Rite Aid to make it on time, arriving approximately 25 minutes until 3. The woman at the counter then told me that there are 3 people waiting on vaccinations and if they can't complete them and get us in before 3 PM they will not do the vaccinations. The woman then gave me 2 forms instead of the 3 I said I needed which led to having to get back into the line all over again and ask for one. Once I got back to the counter and asked for another paper they let me know that it is now 255 PM so they won't be giving us vaccinations. I asked the man at the counter whom I am almost certain is the person I spoke to on the phone why they would have not told me any of this when I called and said I would be bringing in my 3 children. He literally shrugged it off and said someone will let me know next time and walked off. There were also active duty servicemembers in line behind me prior to 3 PM who were also being turned away when asking for vaccines. Upon leaving I called into the location and asked for the name of the pharmacist on duty, the same man laughed and said that he is the pharmacist and his name is Brian. I asked about a last name and he laughed and said Taylor. He is not the person who initially answered the phone and put me on hold for about 8 minutes before he came on the line. After speaking with the corporate office they said this person likely gave me a fake name. A formal complaint was filed. This is the absolute worst experience I have ever had in a Rite Aid. Please do not waste your time and money on such trash service. They will literally tell you to come in just to turn you away once you get there.