In short Chronically understaffed, but they get the job…read moredone. In long Chain pharmacy/drugstores all start to run together after a while. This one covers all the basics from what I can see. After recently changing insurance, we now pick up here. Every time I've driven through to pick up at the window, the line has been crazy long. They often have one person handling both the in-store and drive-through pickups. This is insane! Most pharmacies have several techs and a pharmacist working. One day last week the line didn't move an inch for almost 10 minutes. Fortunately, they offer delivery for a reasonable price ($3). That'll have to do for stuff we're not out of on the day they fill. It takes 2 business days, though. One other demerit: Their website does not let you send a question about a pickup (or anything else). Other pharmacies do, which saves you having to call once, fight through the phone menu, and then wait for them to call back. If they would add this to their website, it would let the employees answer the question when they can and then call you. They almost seem like they're purposely designing the work environment to drive their employees nuts. I asked the tech last night if they always make her work by herself, and she just laughed. I still can't figure out why that would be funny...lol

Avoid calling this pharmacy at all costs. The lady pharmacist working the phone is extremely rude…read more I tried to confirm my understanding of what she said, because I had a hard time understanding her, but she kept cutting me off and said I was not listening. After a couple of times of my trying to speak up and ask her a question, I gave up. She didn't appear to react to questions well and rushed through. It seems they had only 10 seconds to talk to you.

I've never been so appalled by store employee before. This is the first time I've been to this CVS…read more The tall, gray haired guy at the register told me about how his chinchilla died and preventable death and how he didn't even want the Guinea pig and he wish it would have died too. I'm so angry, why would you tell someone this. My life is caring for exotic animals at home and my profession. I kept exotic mammals for large part of my life and dedicate my life to give him the best possible life. This was so disgusting. I cannot believe what I just heard.

I enjoy getting my photos developed at this store. They are ready quickly and always look great.read more

This has been our family pharmacy for the last 8 years. They are always very punctual at filling…read moreprescriptions which is so important when you have an urgent need. We also full our dogs prescriptions here. The app is easy to use and understand, you don't have to call in refills anymore! Staff is friendly and are excellent at handling a high volume environment quickly and efficiently. They have some great perks for transferring your prescriptions there, and separate ones for switching over your veterinary meds! Check it all out on the Safeway app!

Service outstanding. Warm, friendly, efficient, simply the best! They are my one and only pharmacy.read more

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

Pharmacy review In…read moreshort I know I can't complain much, because it isn't even Bartell's anymore--it's Rite-Aid in subsidiary form, responding to that company's leadership. But this was ridiculous. In long I was overdue for a booster and wanted to get in to the closest pharma to my house. I've had a handful of solid experiences here, anyway, through the years. Booking was easy online, even got to pre-load my insurance info and all that. Rescheduling online was also easy when I ended up making fun plans during my originally-scheduled time slot. I finally get in and the store seems the same--multiple rows, multiple aisles, clean, brightly lit, seems well-enough organized (though that's coming from someone who wasn't shopping). Get back to the pharma counter and 4 folks are working. 2 folks in line. One finally finishes and I step up. Been about 5 minutes at this point, but all is normal so far. One person peels off to help the drive-through folks. Were they really next? I dunno, but it's easier to feel abandoned at the window if nobody comes over, so I get it. 10 more minutes go by. Dude isn't paying attention, and neither am I, because I hadn't realized there was now a line behind me. Dude jumps the line. He, uh, clearly needs his meds, and has some difficulty walking, so I don't feel the least bit bad waiting a little longer. I'm still standing at the window, big dude wearing a bright-red plaid shirt. Somebody else jumps the line. She is able-bodied, and also needs the tech to ring out a couple bottles of wine from her shopping. He does. I am now almost 30 minutes into my visit, no one has said hello, and I am the least thing from invisible. Finally the tech working the drive-through comes back over, apologizes profusely, gets things started, and I stand there for a few minutes. Another tech comes over, points to me, says they had better "verify" me, and they walk away. Who thinks this is the right way to behave around customers? Approaching 45 minutes of waiting, the main pharma says they don't have the vax I've been on. Asks if I'll take another one. I say I have no idea whether I should. I have to ask him what I should consider before deciding, and he says people switch back and forth all the time without issue. Okay. Why hadn't you said that up front? I wait 10 more minutes and finally get the jab. He's pleasant and competent and I am in and out quickly. The "consultation room" is a combination storeroom/washroom, with stacks of boxes blocking a sink. It feels like the washroom in any strip mall restaurant on 99. In the end, a visit that could have taken maybe 5 minutes took almost an hour, while they ignored me, made odd comments within earshot, and asked odd questions. This does not seem like the kind of work environment where people can thrive. Unless you're just using the retail side, I'd avoid.

Bartell no longer exists! This brick and mortor store is now north Lynnwood CVS Pharmacy. It has…read morebeen open for about 2 weeks. So far, the changes have destroyed the good customer service that went away when Bartell was disolved. Every change made by CVS is counterintuative to customer advocacy and support. CVS does not give a damn! You are no longer a person or a customer of a human being. You are a number and a paying business opportunity. CVS is going to have try a lot harder if they really give a shit--which does not seem to be the case. They don't care. Struggle on your own! Shame on CVS. Shame. Shame. Shame.

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

After dealing with Rite Aid for years, and having them make a large, costly error on my…read moreprescription (and not owning up to it), I switched over to Edmonds Family Pharmacy. There is a world of difference between these two pharmacies! Edmonds Family Pharmacy is always friendly, prompt and texts me about my prescription being ready, even before I've contacted them for a refill! They are on top of their game and I would give them ten stars, if possible! The other benefit is that I like supporting smaller local businesses. I hope that Edmonds Family Pharmacy continues to thrive in our ever-changing market!

I've been coming to the pharmacy for my medicine since last year. The staff are fast, efficient,…read moreand really care. When I've had questions or concerns they take their time with me until I'm happy. They also contacted the hospital with my friend's prescriptions, so she'd get the right meds at the correct doses. She was inpatient and wouldn't have gotten better without their help. I really enjoy their bubbly happy customer service. They're my friends now. I won't go anywhere else.

Slow prescription wait times, little communication. The staff is overworked. I ordered my…read moreprescription online, called, then had to show up in person before they started filling my prescription. If I could give it less than one star I would.

They've fumbled to many times. All the large chain pharmacies have gone down the tube! I've gone…read morethrough 3 in the last 2 years, and unfortunately probably need to find another pharmacy. It should never be such s headache EVERY TIME you pick up! I wish they'd get their act together, they're the closest pharmacy to me!

I love to go to this Walgreens because it is clean and low crime area. It has pleasant staff and…read morewonderful of variety of things. It has everything from ice cream to make up. It is a wonderful place to try this Walgreens if you want somewhere nice

Waited in the drive thru lime 40 minutes. Guy walks up inside and gets helped right away. 5 people…read morebehind in the drive thru waiting 40 minutes and again helps the person who just walked up to the window inside.

I thought the Walgreens pharmacy was bad... is this location closing?? They constantly have empty…read moreaisles and the pharmacy is horribly mismanaged. They have sloppily written signs saying to expect longer waits due to staffing issues. These have been up for a long time. Today, another sloppy sign saying the pharmacy is CLOSED for today due to UNFORESEEN CIRCUMSTANCES. Either shut down completely or get new management.