In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

If you encounter and problems, call the health department immediately. I would rate them 0 stars if…read moreI could. From the moment I moved in without a doorknob on the back door and the kitchen ceiling leaking my first day there, until my move out process has been nothing short of hell. Do not get their renters insurance through the app because your claim will be denied. They ruined my property and I had to go to court because they really only want your money and refuse to dish out a dime. Do not expect to get your security deposit back either. You'll have to thoroughly clean the unit, change light bulbs, the furnace filter, prove that the scraps on the wall was there before you moved in, change the batteries in the smoke detector, have carpets professionally cleaned. Every hour you're late turning your keys in is $200! The roof leaks nonstop but it's on you to clean the damaged carpet. Slum lords is a compliment when describing them. RUN

They are Slum Lords. They don't fix any problems at all. There was mold growing in the ceiling that…read morethey would paint over. They wouldn't do anything about the Mouse Problem and still have the nerve to increase my rent. DO NOT RENT WITH THEM YOU WILL REGRET IT!!!

RPM Pittsburgh has been managing my house for 6 months and I am quite happy with their services…read more I'd recommend them to a friend. Pros: - They take care of all repairs and let me know about any unexpected costs as they happen. - They scheduled extra work (termites, fall maintenance) when I asked for it, took care of everything. - I get a monthly statement about income. When the statements look confusing I email RPM and they always explain the charges/income. - Direct deposit to my bank account. Cons: - It took them a few months to replace the garage door on my house, which didn't affect me much but might have made the tenants a bit unhappy. - Sometimes it can take a few days for my property manager to get back to me via email.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

I lived under this property management company for four years, and it was the most frustrating…read moreexperiences I've ever had as a tenant. they were difficult to communicate with, unprofessional, disorganized, and showed scummy unethical practices. Communication overall was minimal to nonexistent. Calls would always go unanswered. Emails were typically short, rude, and generally unhelpful. Maintenance was another major problem. The house was poorly maintained and cheaply patched which lead to multiple major issues including hot water tank replacement, roof leaking, water damage, etc... my maintenance requests were often ignored or forgotten. including one that caused my water bill to spike over $700. Then when contacted about it, they seemed to have no record of the maintenance request or the worker that came to check out the issue to never return to fix it. It felt completely disorganized and unsafe for them to have no idea who had been to the house, when they came, or what work (if any) had been done. and when the issue was finally resolved, it took another three months for them to reimburse it. There were also instances that felt completely unprofessional & unethical. Especially when money was involved. I had a minor automatic payment issue, something I wasn't even aware of. Instead of contacting me about it, I came home to a court summons taped to my door. No warning, no communication, nothing. When I finally reached someone about it, the issue was fixed in minutes. Their explanation: "Sometimes if there's a money issue, they just send it to the lawyers." To me, that was unnecessarily aggressive and incredibly scummy. Overall, this company showed a pattern of poor communication, disorganization, unreliability, and unprofessional behavior. I would strongly recommend looking elsewhere for property management.

I recently accepted a new job in the region, so I relocated across the country and was actively…read morelooking for a great place to rent. I came across a beautiful 3 bedroom home for rent and it's just me and my dog. The ad stated dog allowed so I thought this was great! So I sent a message with all the questions I had. This morning I received a call from a woman stating she got my message, and we began to discuss the home. She asked about my dog and I told her he is a 4.5 year old Pit/black Lab mix. She state it was state law that they could not accept that breed. I told her it not a state law, maybe your agency doesn't accept them but it's not state law nor did you put that in your add. She became very rude and not happy that I later asked for what specific law states that I can not rent with my dog. I stated that I've viewed and applied to several location and brought my dog along and this places didn't mine specifically 201 Stanwix..... she then called me a liar..... She became very nasty and hung up on me. This is not how you conduct yourself when you are a business that deals with people. I have never dealt with such nasty rude and disrespectful people. If she would have just said it's their company policy then fine. That's reasonable whether I agree or not that's an reasonable and professional response but telling me it's the law, which I'm well aware it's not is just stupid. I was looking for an entire house with yard for my dog instead of a luxury building but I guess I'll stick to places that treat people with respect.

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Theyre cool, until they feel like they can get more money out of you or the property. That's when…read morethey start intimidating, threatening, and harassing you until you either move and they raise the price or pay them a bunch of money. I had random inspections, rude argumentative phone calls, and false violations placed on me. And when I refused to take the harassment I got a rude phone call from some lady named Grace. I was later apologized too and told that they "take pride in our properties," which is funny because anytime they came in I had to fix my lock because they didn't even know how to use the door properly. So weird to take pride in a place you've clearly never stepped foot in. And clearly the guy apologizing just wanted me to shut up, he didnt really care. Bad company, bad properties, and even worse most unfulfilled petty and pathetic people. Like imagine taking pride in harrassing college kids seeking for housing. See? Pathetic.

Again such as previous post I am at a loss with any negative reviews!! John C R Kelly has been an…read moreamazing landlord. Our corporation rented at 4th Street, Oakmont and the common premises were immaculate! I found Mr. Kelly humble, understanding and very easy to deal with. Mr Kelly and his entire organization were professional and honestly very down to earth at all times. Kudos to Kelly John C R Realty!!!

PITTSBURGH STUDENTS PLEASE READ: If I could give a negative rating I would! I rented from this…read morecompany for 2 years while I attended The University of Pittsburgh and nothing about it was pleasant at all. From issues with move in (being promised an earlier move in date via email from Chris Race to receiving a nasty phone call from Tom L after asking about it and then making same day demands about turning utilities on weeks before move in... and harassing me on the phone to get my parents involved when I am a legal adult), to issues living in the apartment, to issues with the security deposit moving out (refusing to honor a court order and refusing to have a lawyer look at it!), plus so much more. Throughout this entire experience, I mainly dealt with Tom L who works at the Pittsburgh, PA office. Beware he is a very RUDE, and HOT HEADED man to deal with and I am genuinely surprised he hasn't been fired yet! I have had many experiences with him screaming at me over the phone and he is NOT PROFESSIONAL AT ALL in any manner (plus he has absolutely no respect for young adults). Considering most of their Pittsburgh rentals are college students in the Oakland area, I genuinely fear for the other young adults (especially women) who have to encounter this man and company, because all they do is harass, bully, and take full advantage of you, and I know I am not alone in my experience. They have completely traumatized me from renting and I will never rent from a company like them again! All this company wants from you is more money and they do some VERY shady things to get more out of you!! They are very demanding about things that are not completely legal and seem to make up their own rules as they go that are outside of the lease agreement. I am so glad I am out of my lease but am sure I will be charged for every little extra thing that they can think of for cleaning that I NEVER SIGNED ANY AGREEMENT TO and is NOT in my lease, as they also do not have a good track record with giving people back their security deposits or will hold them!! PLEASE don't make the same mistake that I did and NEVER RENT FROM THIS COMPANY! I would not recommend this realty company to ANYONE EVER. (I have every document to back all of this up by the way!) Update: I have received a phone call from Tom about this review and will not be answering him after the disrespect and temper that I received from not only his last phone call, but the last 2 years. I believe people need to hear what this company puts their renters through and I won't be bullied into taking this down. I should not have had to write a negative review to get the bare minimum of a civil conversation from a professional company.

Best rental company in Pittsburgh! I rented with Costello for almost 5 years. John and his team…read morewere always kind, efficient, prompt, and helpful. Our apartment was beautiful, and we barely needed any maintenance requests while living there. From move in to move out, everything was seamless and easy. We really loved our first home together at a Costello property. The only landlord in Pittsburgh that I would recommend and give 5 stars!

From the owner: We are a locally owned residential rental company with units in Shadyside, Squirrel Hill,…read moreFriendship, Highland Park, Lawrenceville, Bloomfield, East Liberty, South Side, Oakland, Aspinwall, Point Breeze, Edgewood, Swissvale, Penn Hills, Beacon Hill, and Braddock. Our successful business model is to provide the best apartments with the best service. Our tenants enjoy renovated, comfortable spaces with access to a friendly office staff, professional maintenance team, and knowledgeable leasing consultants. Our online tenant portal makes it easy to view your lease, pay your rent, submit maintenance requests, and communicate with management. All of our properties are pet friendly for friendly pets with a two animal maximum. We require up to date rabies vaccination records (and licenses for dogs) before they can enter the property, but we don't require additional rent or deposits for pets. There are no breed or weight restrictions. However, all of our tenants are required to carry renter's insurance, so your agent will need to be aware of any animals in your home. We treat each tenant like they are family and each home like it is our own. We are proud that many of our units rent by referrals from current or past tenants. If you are in need of a new place to call home, we invite you to become part of our community. Call today to tour! 412-609-5063

I've rented from CityLife for over two years, and their service has been consistently excellent…read more Maintenance requests are handled fast and done right the first time. The team is responsive, the contractors are professional, and my home is always well maintained. Highly recommend CityLife to anyone looking for reliable, resident focused property management.

A longtime good friend of mine has lived at Heritage Meadows in…read more McMurray for many, many years. Ever since City Life Property Management took ownership of this property: this development has turned to ruins!! Their administrative office support, response time, knowledge of the property, experienced/knowledgeable maintenance workforce and upkeep/repairs of the property is negligible.

They are very unprofessional. Wasted our time and money. They require you to fill out an…read moreapplication before you can view a property. Once you do ($50 fee ×4 =$200), they send you a video tour. Never available for an in person tour. They seem like a scam! Collecting fees and personal information. These properties have been "available " for at least 6 months. They have no intention on actual leasing these properties. They must own these properties. They claim they don't. I leased out my house in TX. There's no way I would be okay with my property being vacant while paying a management company.

We just had these folks out for a second time for some handyman work. I had had to remove a door…read morefrom its frame to get a new washer into my laundry room, but underestimated how difficult it would be to line up to reinstall. I also needed some help getting a new wind stop/chain installed on a swinging screen door in the basement. They were the only service I reached out to who asked for specific details about the jobs before providing a quote, which is a great way to do business. They also provided a real time of expected arrival instead of something like a four-hour window taking up your entire day. They arrived a little before the time quoted with two people - one the main handyman and one being trained. They did a prompt and excellent job and the cost was very fair. I almost don't want to tell everyone how good they are because then they'll become too busy, ha! They truly deserve your business.

Kind and personal service. They are a company that really cares about their customers.read more