I am happy with their service. I live in Southern California and needed the assistance of a professional and that's what I got. The online portal is very easy to use. Again, I am very satisfied with their services. read more

Excellent prompt serving - next day after I submitted forms I received a prove of serving documents. Charge for service was very moderate. Thank you, John and Nicole! read more

I've never been to court before let alone properly serve paper. I searched and searched for the right team to handle my case. I needed to ensure proper service was executed to ensure my case remained air tight and in the best legal footing. John, Nicole and the River City Processing team is first rate. They are extremely fast, responsive and genuinely helpful every step of the way. The court had my process server information already in hand when I drove to the court house. Their customer service is top notch as well. There was a payment error up on my end that lead to delayed payment. The River City Team was kind, thorough and extremely professional. They were kind, attentive and helped me identify the issue and get it sorted quickly. The court system is complex, but thanks to River City Processing, not all of it is. read more

River City Processing has been absolutely amazing to work with. Their customer service is top-notch, incredibly responsive, and genuinely helpful every step of the way. They offered the best pricing in town and moved quickly to get everything processed without any delays. If you're looking for a reliable process server who communicates well and gets the job done efficiently, I highly recommend River City Processing. read more

John and Nicole were so patient with me and their professionalism and expertises made me feel so safe and comfortable doing business with them. Thank You River City Attorney Support Team! You turned my anxiety into confidence! You've done an Amazing job for me! read more

I canNOT recommend this company enough! This is my mom and my third time using them for service, and every single time it's a fantastic value, and Very smooth. They cannot legally prepare paperwork for you, but they are kind enough to point you to where you can look online to figure out exactly what you need. Court processes are so confusing, but River City Process Service makes it all a lot less confusing, calmer and makes you feel like it'll work out. And they're quick! We threw a massive curve ball at them with this last service and they got it to the courthouse and on the judges desk right before the 9AM hearing began! What a relief. Also their communication is clear and quick -- email is great. Friendly, quick, knowledgeable & good value -- what else could you ask for! Thank you RCPS read more

River City Attorney Support - Henry! Friendliest pup ever - Process Servers Near Me - Sacramento, California

I used his website to initiate a court case, but it was rejected, with the explanation that I needed to submit an SC-100 form. This is my first time filing a lawsuit, and there was no mention of the SC-100 form on the website when I submitted my request. I called him to clarify the issue, and he kindly explained that I need to complete the SC-100 form myself, either by creating a PDF or scanning it. However, when I created the PDF, my text was going through the lines on the SC-100, and I mentioned that I didn't know how to scan it. He offered to scan and check the document for a $40 fee, but explained that he didn't have time to walk me through the process over the phone due to the low filing fee. I left a message about an hour later asking for his address and confirming that I would pay the $40 fee to bring the documents in for scanning. I felt bad for taking up his time. It was around 4 p.m. when I called, but as of 10:41 a.m. the next day, I haven't received a response, email, or callback. While he took the time to explain the process, I was frustrated by the lack of follow-up and slow response time. If you're new to filing a lawsuit, I wouldn't recommend using his portal or relying on him for support, as communication seems lacking. Although he provided helpful information over the phone, it felt like he wasn't eager to assist someone unfamiliar with the process. I understand he is likely busy, but for those new to lawsuits, I'd suggest seeking a provider who has more time to guide you through the process. I give him 2 stars for his initial explanation, but the communication could be greatly improved. follow up: I never received a response by email or phone, but he found the time to respond here. Well, I ended up completing the entire process in less than 30 minutes on another website. For the SC-100, I used pdfsimpli, which allowed me to add an electronic signature, save the document as a PDF, and send it directly to the courthouse using journal technologies court portal and my case is now accepted. I didn't need a scanner to create or sign the file like he explained. He could of told me I could use websites for less then 2 dollars to get an electronic signature so I could complete the process at home, but this was never mentioned by John. read more

I had a very negative experience with River City. Poor quality. Can never reach River City by phone, email or the web site. Once you pay, you will not be able to have any contact with them. River City made a half-heart attempt to serve the person they were paid to serve, but did not serve. The web site is a one way communication set-up for River City to get paid for service not rendered. There's no two-way communication to know what's going on with your case. This is in response to your comments below. The person you were to serve is my neighbor and I live right next to him for the past 10 years. I gave you correct explicit instructions that you did not follow and failed. I told you he lived with his brother. You never called even once to explain the situation. I called your office multiple times that afternoon and your office was not closed and you never once responded by email, text or phone call. My information that I give you was accurate and followed the legal requirements. Your web site is not user friendly. It's only a one-way communication. I paid you $112.27 for an unsuccessful job. You did not try hard enough and only once. It's easy scam for you. You get paid whether or serve or not. You did a lousy job and you know it. read more

It was a good experience! It was my first time going through the need to serve someone - and I am not in Sacramento, thank the maker, and they handled it - payment was easy - it was not terribly expensive and they did what they were hired to do and did it quickly. there was a bit of confusion over email - and that's likely on my side for not understanding how to ask for the service and on theirs for not asking better questions. I would use them again :) read more

John was amazing! I called right at closing time with a last minute change and he was very patient and understanding. We subsequently got through the process with no delay. Great service! read more

Hired for a simple serving of documents and filing of the proof of service. Aimee helped me out with some finer points of their billing process to assist me with making the best decisions for my situation without any surprise extra charges. From start to finish, communication was excellent, billing was timely, and I had no surprises along the way. I paid for the extremely most basic serving option, and it was still done within less than 72 hours. Much faster than I was expecting! All in all, I hope I never need a service like this again.. but if I ever do, I'll be right back! read more

I was in a jam and couldn't possibly make it up to where i needed to go to court for my lawsuit 14 hours away to file paperwork so I thought i wonder if they have process services and well i found River City Process Service and seriously i had 2 days to get it filed before statute of limitations and these guys went ABOVE & BEYOND TO GET MY PAPERWORK FILED!! I was so stressed out and they took away all my stress and anxiety and worry and they did an outstanding job getting everything filed and ready to go to court :) I absolutely would 100% refer these guys to get the job done... there Crew Kicks A$$ Aimee was so amazing and went out of her way every time i called frantic to explain and discuss whatever was troubling me,and for that Aimee thank you sooo much you are awesome.. If you need something done in a hurry and you are running out of time ...,then River city process is here to ease your mind and get the JOB done.. read more

River City Process Service is the best for Process Service and Court Filing in Northern California! Navaigating through all the Courts and their different ways of accepting court filings is not easy. But when I hit a road block when trying to file with the courts, River City steps up and gets it done everytime! read more

I was charged $110 for them to call my ex husband once and leave a voicemail. They didn't attempt a second phone call or visit the meeting address that was provided. If they couldn't serve him successfully, I would need documentation showing effort was made so I could request a publication.. Update: I was never contacted and told anything was placed on hold. They never sent me any emails or tried to contact me for any updates. I sent the business an email last night in addition to leaving this review. Everything I wrote was completely professional and I just wanted to express my discontent with the poor service I received at River City Processing. I was told there would be attempts to serve and was not told that making one phone call and leaving a voicemail would constitute an attempt. John emailed me this morning and was completely unprofessional. You can find out full conversation in the attached photos. read more

See all

My personal experience was great. I contacted the office over email multiple times before putting in the order. Each time I got quick reply. I setup the online account, scanned in the papers into a PDF and sent them in. They did a great job. I read the reviews, some really old, so felt I had to set the record straight. Process was optimized, responsive, and I am happy. read more

My family needed a restraining and immediate "quit" order served as quickly as possible. River City Process Service came highly recommended to us. We found the staff to be kind, helpful, and compassionate. The order was served successfully and within the time frame given to us. I gladly recommend River City Process Service to anyone in need of the assistance they offer. We truly appreciated their help. read more

I showed up about 12:30 and had the good fortune to run into John Arnold, the owner. What a great guy ! I had papers to be delivered and I was a little lost about the process. He knew more about what I needed than I did, took care of everything, had me feeling better about everything and had me out of there in about 15 minutes. Nicole is great and she took care of the rest. I would never use anyone else. I don't ever leave reviews so I'm obviously impressed. read more

River city's biggest pro is his responsiveness. You can call them in case there's any issue. Their system is pretty savvy too. And my defendant guy is very far away, and they conducted their attempts. Candace is a wonderful lady and she helped me address the delivery issues. Will hire again. read more

I am really happy with the service that River city processors provided. They are professional and had great communication with me the whole time. I would recommend this company to anyone and will use them again if needed. read more

I give up with this company. I was able to have my defendant served but not by this company. As a reminder, this company charged me $150 for attempted service of two documents to the SAME address but the documents were NEVER served. Since I was able to have the defendant served, I asked River City to file my proof of personal service (to save me a trip to the courthouse that I've already had to visit three times for continuances because River City was unable to provide service) and RC has requested an additional $50 to file proof of personal service. So I'm doing the math and that means RC would receive $200 from me for essentially walking across the street to the courthouse to file one document. Wow! I need to get into the process service business! Not the best experience...again, maybe for run-of-the-mill court paperwork, but for the everyday person, a little more is needed. John is very responsive to email, which is nice, but goodness, $150 for nothing plus $50 to walk across the street for a stamp...uh no. read more

I've regularly used River City Process Service for serving, filing, document retrieval, and more for about 4 years now. John and his team have always provided great service and their new online platform has been nothing but a timesaver and completely reliable. read more

Recently, a client of mine hired River City to service divorce documents. Not only were they overpriced, but they sent me an unusable Proof of Service document that had been altered with mismatched names and page numbers. When contacted to correct the problem, the manage was unknowledgeable and argumentative. After several minutes of pointing out their mistakes, he finally sent a correct Proof of Service. I would hire anyone else but River City to serve important documents. read more

Don't bother looking anywhere else but this place for process serving. These guys get it done right the first time. Payment was efficient, service was efficient. Quickly notified when the job was done, and they even filed proof of service in Sac County Small Claims. What else do you need? The answer is nothing more. Start to finish, they are here and they get it done. read more

John Arnold the office manager was rude and unprofessional in dealing with me a new client. He accused me of not giving accurate information to give me the right quote to serve the defendant. I have emails to prove his accusation. What a lying baster he is. I'm so glad I didn't have their company do my service. When I emailed him back to tell him he is wrong he stated in the paper work to not accept me as a client anymore. I'm planned on that anyways by the way you treated me. read more

See all

This process service is the best and fastest I have ever used and I have worked with quite a few. They served the defendant within hours...yes, hours, of receiving my request and personally walked me through the payment process. I highly recommend them; the entire staff is savvy and prompt. Prices are fair--which is also rare! read more

I highly recommend John and his team at River City Process. John is my go to guy for all my service of process needs in Sacramento. He is very informational and helpful with all the questions I ask and prompt in delivering proofs of service. John's gets the job done and for a reasonable price. Thank you John and team for all that you do. read more

They are extremely knowledgeable and very friendly. I would suggest them for any of your legal needs that dont require a lawyer.

Stellar customer service and prices as well. Let me Start out with, I do not live in the Sacramento area, but when I needed papers to be serviced to someone living in the Sacramento area. He had reasonable prices and was available to talk when I called. He did everything over email, besides my call, which is a big plus for me. And even with many troubles sending my large file via email. He accommodated another way to receive my paperwork. He even calmed me down when there was a hic-cup with the address because of the person being served moving without notifying me. Thank you to him and all his staff. read more

Do not recommend this company. I told them the person left early for work and gave them an alternate place where they may be able to find him during the day. Provided a picture. They kept serving his home - 3 times in the middle of the day. When I hadn't heard back from them I called and was told he had been served and they had filed the Proof of Service with the court. Went to court -- turns out he had not been served. Doesn't matter whether it was a deliberate lie or just incompetence -- you're better off going elsewhere. read more

These people are great; very efficient, very fast and with reasonable fees. Can't be beat. I'm a landlord and don't use process servers daily, so others seem to put me on the back burner - - at full price yet. This company treats me like I count! read more

We are located in Modesto, and we were looking for a process server. River City is the only service we could find with several good reviews, and there fees were reasonable. We were not disappointed. River City Process Service was impressive on all levels. They said our service would start the next day, but actually they completed the service the very evening we requested their service, and I had the completion notice in my emails the very next business day. If needed, we will definitely use their services again! We highly recommend River City Process Service. read more

John Arnold and process server Tony were incredible. I called for service on documents that had to be across town in 30 mins; call was at 9:30, deadline 10 am. Ex Parte. Rush order took less than 1 minute on phone and had actual proof of service by 10. Thank you River City Process Service!!! MB read more

Both myself and my clients have used them for serving people and filing documents. They do a great job. Extremely professional and honest. Everyone that works in the office is really nice. Highly recommended. read more

I used to Ace for filing and services needs but switched over to RCPS because they supported local SCBA organizations. With experience using both businesses, I can say for sure RCPS is more efficient, cheaper, and provides better follow up. read more

John and his team are such pros. They are highly responsive, handle documents and filings with expert care, and demonstrate excellent judgment and discretion. They remain calm and assured while under a lot of pressure, which helps calm this client's nerves! Very reliable and highly recommended! read more

As a Bay Rea lawyer I occassionally need a Sacramento-area process server. Adanced has always delivered on time and as promised all at a fair price. read more

John Arnold is a nice man, but their process server services are very amateur. They deliver only the bare basic not like a professional and experienced server. Something you could hire your next door neighbor to do. Not too great. read more

As a Sacramento attorney there is only one process server I trust. These guys are quick, professional and attentive.

If i could give more than 5 stars I would ! I am dealing with a tough situation and I came across this company and since day one I had the opportunity to speak with John and I am by far blessed I had him to walk me and give me hope throughout this whole process! He explained everything to me literaly kept in contact with me everyday updating me with everything definately went above and beyond for me! I greatly appreciate you John and I couldnt possibly thank you enough! Definately a trusting company and would recommend to friends and family! Thank you again and happy holidays! read more

I've used River City Process Service several times now and I wouldn't use anyone else for Nor. Cal. service. (I just learned they do So.Cal. stuff too). You can email your docs, they're very responsive to calls and emails, and they start serving really fast. I couldn't be happier. read more